They give good service and are very helpful. I was given great service. The shop is set off from…read morethe road on Versailles road.

Auto parts store dude sensually fingered my car…read more I am appalled. I'm a 26 year old, mixed race, single female and going to the auto parts store is always terrible. Worker found a hole in my car's intake hose (it's a Versa, so it's supposed to be there) and just slides his finger in there while looking at me. In and out, a few times. As if I'm not supposed to know what the message is there. Then I told him I had driven my car like I stole it for a few miles so it could adjust to the new MAF sensor, and he said: "oh so you were like 'I'm going to drive you hard and you're gonna take it'". What the hell. What is it with these car guys?? Y'all need to get laid outside of business hours. Just get that horny energy out. Never thought I would say this but it's curbside pickup for me from now on.

I forgot his name (this was a few weeks ago) but there is a manager here who took care of me while…read morehe was taking care of another customer who's need was taking some time to fulfill, he found the windshield wipers I needed, got them for me, they were also buy one get one free, and even installed them on my car for me in less than 5 minutes. The customer service was spectacular I will be coming back for all of my car needs.

Great selection of parts. Fantastic staff - always ready to…read moreassist you. They even do brake disk and drum resurfacing onsite, as well as some other services. Their address is Southland Drive not Sland dr.

Great experience! My mom recommended I go here to get my battery replaced and I'm very happy I did…read more Friendly, helpful, and knowledgeable staff who had my battery replaced within 15 minutes of walking in the door. This will be my go-to spot for future automobile needs.

Excellent customer service! They helped me with what I needed in 5 minutes after coming from a…read moredifferent auto repair shop that had taken 30 minutes of being unsuccessful. These employees treated me with respect and care. Will definitely be coming back!!!!

I bent a wheel when I hit a pothole this winter, and I needed a replacement. I like that you can…read moresearch their inventory online before going in. Keep in mind that a lot of their inventory is in West Liberty, so you might have to wait a day before you get your parts. But, the wheel was delivered before 9 AM next day. The wheel was hundreds less than buying new, which is good math in my book. Is it service with a smile? No, but it ain't Chick-fil-A, it's a junk yard. So, you kind of have to grade that on a curve. Not mean or anything, but perhaps curt. To be honest, I didn't care. They had the part I needed. They got it to me next day. The price was what I wanted to pay. Problem solved. I'd definitely use them again.

Wade was absolutely helpful with my needs. He made sure that the part that I needed was available…read morehe made sure that the labor of taking the part from the junk car would be done promptly. He also went out of his way to set up a delivery to a nearby body shop in my town, which saved me a drive of four hours With little children, this seems small, but helped me very much. I will recommend bluegrass and Wade specifically to anyone I know needing any part for their car. I am extremely satisfied and appreciative of what Wade set up for me. It may seem small to some but for me, he over, exceeded and amplified his position there at Bluegrass, if I could recommend anything I would say, Wade deserves a raise. He is kind and he is willing to make anything happen as long as it's within his means. Thank you Wade for your awesome service. I will be back in so many of my peers.

These guys give great service. I had a difficult battery to replace and they worked on in for…read morenearly an hour without complaint.

Tuesday, July 15, 2025. Perhaps the rudest sales lady I've ever encountered. Absolutely no…read moreinterest at all in helping to locate an item. She must truly hate her job. I'll never be back.

Awful to say the least. My lady went in here to check for a battery they said had 2 of when called-…read moregot there and said can't find them. (This was all while on personal phones barely paying attention to customers) - so I'd recommend if goin to one - go to one on new circle..

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Wife's car died at the gas station. Luckily, I had a jump-starter in the car and got it running to…read moreget it home. Contacted the Autozone store at 4001 Nicholasville Rd to see if they had a replacement battery for my auto....which they did. Store employee, Malik, did a really good job of replacing the battery as it is a bit complicated on a Cadillac. He demonstrated a "CAN-DO" attitude and solved a few problems in completing the job. SS

Needed a new car battery right away, had to be jumped twice that evening before arriving. The…read moreassociates were helpful but ran into issues attempting to install my newly purchased battery. The issues were related to my current battery, completely corroded, making it nearly impossible to change. The two associates went above and beyond, in the pouring rain, until it was fixed. They saved me having to get my car towed along with a lot of other time and money. I couldn't be happier with the experience. They made a bad situation better, ensuring that we were in this together and worked so hard until I was back on the road again.

I mean they went outside and scanned my husband car found out what wrong with it and parts seem…read morereasonable so I'm satisfied

Better pay, better management and better store battery chargers Need a more efficient self…read morecheckout and self taught computer program for new hires.