Went there to get a check on my Y pipe told me I needed a whole new Y pipe then tried to charge my 863 dollars just for the part. Very funny

I would give this place less than 1 star. Documentation from all repair shops mentioned below can verify the following information. 1 - 02/2024 - I visited E/P on Boston Road to have my thermostat replaced - cost $400. 2 - 04/2024, I heard a rattle from the engine compartment. I took it to another repair shop who told me 'the bolts used to put the thermostat back on was the wrong size, were forced into the screw openings, & the internal threads for the screw hole had been stripped [I never thought impact wrenches were THAT strong]. The only place that touched anything regarding my heating system was E/P on Boston Road. 3 - I took the car back to E/P, showed them the results from the other repair shop, and spent significant time convincing them the work they had done on 02/224 was done incorrectly. As a result, E/P agreed to fix the problem for free. 4 - Flash forward to 12/2024; the heat quit blowing in my car again. I took it to another repair shop and was informed of the following: the last person who fixed the heating system did it wrong; they put in a thermostat that was WAY too small; the bolts to secure the thermostat was the wrong size, & all bolts were forced into the screw hole, and as a result, most of my heating system needs to be replaced [sans the heater coil]. 5 - When I informed the new repair shop of the work & then re-worked my car by E/P when I returned in 02/2024, they had only replaced ONE of the faulty-sized bolts. All four should have been replaced if all bolts had been forced into the wrong opening. E/P did not replace the other three that were too small & the incorrect size when I made them do a re-work in 04/2024. A $400 repair has now cost me close to $2,000. The new repair shop could forensically trace the problems back to the originating install. This significant financial impact should serve as a cautionary tale for potential customers. Given the information above, the decision is in your hands. Choose wisely, and good luck. read more

Friday May 30th 3:00 pm, I arrived at the store to fix a small leak in my exhaust pipe, a person at the counter gave me a form to fill out with my information and the vehicle's information, who the form is for and half an hour later no one showed up, the other person at the counter I asked if he could help me and he told me I had to wait for the person who helped me, very interesting to lose a customer who will not recommend this place anymore maybe it's because I'm Latino read more

We're on a roadtrip through Lexington and our tire pressure alert come up. We went through asking if they could fill our tires up and they did it for free. Real easy in and out. read more

Had a muffler replaced at the Boston Road Exhaust Pro in Lexington, KY. We had made sure to have our own mechanic put our car on a lift and inspect the exhaust system ahead of time, to identify the source of a noise. Our mechanic told us that the car had signs of recent exhaust parts that were in good shape, but that our older muffler was worn out. He suggested returning to the shop where the earlier work had been done (in 2023), if we liked them. At Exhaust Pro we got prompt and courteous service from Ernie Johns, who even made sure the chrome exhaust tip purchased there 2 years ago was reattached to the new muffler. Mr. Johns also made sure we got credit for a long forgotten warranty on our old muffler, purchased back in 2021. Mr. Johns delivered the repaired car exactly when promised, after a reasonable short wait. There is a sign in the waiting area commemorating Mr. John's 30 years as an employee. Pretty exceptional all around! read more

Got here around 7:35 am. A Gentleman asked me what's the problem and to fill out a small info form. After that he took my keys and said he should be able to get it looked at soon. 10-15 minutes later it was on the rack. He came out and told me it sounds like a leak. The other gentleman said the same. We both walked out and he showed me where the problem was. There was a hole in one of the pipes right before the muffler. He then went and got a stethoscope to listen to make sure there were no other problems. When he was done, I asked should I make an appointment and come back to get it fixed. He said that they can do it now. Corey which was his name gave me a quote for the immediate problem which was not bad. He also asked if I wanted to fix another problem before it got out of hand. I would just call it Preventive Maintenance to stop a bigger problem from forming down the road. He further inspected the underside of the exhaust system along with the technologist who was also present. I then went inside to wait for the fix. While waiting, I met a gentleman by the name of D. Smith and to my surprise it was someone who worked in the same facility a while back. We talked about people we knew and and different things here and now. It was a damn good time. Anyway, The Technologist was fixing my vehicle around 7:55 a.m. When it was all said and done, my bill was $139.90 and my vehicle sounds new again. So happy for this. I was out and on the road at 8:59 a.m. FYI, I don't trust a lot of people to work on my vehicles. I researched around 4 weeks before deciding on this location. From my visit, I feel I can trust this location. They did not try to fix things that wasn't broken, didn't suggest other services. They got straight to the point. Everyone was polite, saying, "How are you?", "Good morning" and such. The establishment was clean as one could expect working with grease and oil. Price for the service was very affordable. I will be back for maintenance of my vehicle. Made a new friend read more

Exhaust Pro - Checking for leaks - Auto Repair Near Me - Lexington, Kentucky

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The work and service were exceptional. We couldn't make an appointment for the muffler repair we needed but that was certainly necessary as they had no idea what it was going to we needed. It was no problem to drop off the car, wait to hear the analysis, then pick it up the next day. Couldn't believe they had the repair completed around one o'clock and at such a reasonable price. Kevin is an excellent communicator and keeps jobs moving to full completion. Highly recommend this business on Boston RD! read more

Please don't do business at Exhaust Pro. I wish I would've read their reviews before hand. I'm never one to leave bad reviews, but these guys did me so wrong. I let Exhaust pro put a new radiator in my van, not too worried other than their prices. So be it. But when I received my van, I go to open the hood to check out the radiator, and the hood would not open. It worked before I brought it to them fine. I was confused and felt as if these guys didn't want me to see the new radiator that was installed. So, I took my vehicle back to them , and talked with them and told them everything that the hood worked before I got the radiator, and they told me they would make it right with me. I leave it there to fix, come back and they tell me it's $175 for a hood cable! Which is ridiculous since they were the ones that broke it. I try negotiating, and explain, it was fine before I took it there. No negotiating possible. Wouldn't let me get my van. They are crooks and thieves just wanting more money. Please do not do business at Exhaust Pro. I wish I never had. read more

Brought my 2014 Mercedes SL550 to this Exhaust Pro with a Check Engine light on. Thankful they immediately diagnosed the problem and put in a new oxygen sensor. Kept me from potentially damaging my catalytic converter. Best service and most knowledgeable crew to service my car. Exceptional! read more

It cost my son $200 in labor alone for them not to fix the problem in the heating system of his car. Of course, they claimed they knew just what was wrong and just how to fix it!! I don't know how much they paid their friends to write these reviews, but I am telling everyone about this place and to stay as far away as possible!!! read more

I'm not happy to write a review like this, but it's necessary. I took my car to get an oil change and have the brakes inspected. While the oil change went fine and was reasonably priced, the brake inspection was a disaster. I was told I need a full brake job: pads and rotors, front and back. A total of $700. I almost pulled the trigger on it but thank God I didn't. I took my car to another shop and got the good news / bad news: I definitely needed my rear pads and rotors replaced. But there was NOTHING wrong with my front pads or rotors. Literally, not a thing. The front pads were at ~50% and the rotors were in perfect shape. I asked if there was any way that someone could mistake the front pads or rotors as being bad. The look I got from the guy said it all, but his response was pretty absolute: there is no possibility that any knowledgeable shop on the planet could possibly look at those pads or rotors and think there was something wrong with them. So, either the team at Exhaust Pro knowingly lied, carelessly reported back to me on the status of my vehicle, or does not have the expertise to differentiate between problem pads/rotors and not problem. I'm not speculating on which it was, but I'm not sure I see any other possibility. For that reason, I will not be returning to Exhaust Pro for any service and I do not recommend their services to any member of the community. read more

I live in California and have a daughter that attends UK. So not knowing any car repair shops in Lexington I figured this was gonna be task on trying to get her car checked out. Found Exhaust Pro with a Google search and the reviews were good. Checked Yelp as well and the few reviews were good too. So I took chance on them and glad I did. With my daughter not knowing a thing about cars they took the time to explain to her what was needed which was a new radiator and hoses. They found a couple of other things that weren't connected from the previous work I had done on the car and didn't charge me any additional fees. One thing that was great was they had no problem with calling me and also explaining in more detail what needed to be done so I could make the final decision. I really appreciate them not taking advantage of daughter and charging a ridiculous price or adding non necessary work. After that experience I knew they would be my go to for any other work needed for the next couple of years my daughter would be at UK. Leads me to say I needed them again. My daughter had to have the car towed there and dropped off late on Wednesday. They were able to inspect on Thursday and ready to get the work done that same day. Due to my daughter traveling to Arkansas for their game she wasn't able to give the ok to complete the work. She was able to give the ok on Friday and they weren't upset about her not responding on Thursday which was great. Being a teenager she failed to tell them she was now in Arkansas and wouldn't be able to pick the car up until Monday but she did give my number for anymore communication needed. They called me Saturday morning saying the car was ready. I informed them about her being out of town and they had no problem keeping the car until Monday. They didn't charge me any type fees for storage either. Great service all the way around!!!! read more

Went tto exhaust pro on advice from other people. Got there early in the morning to have a diagnostic test done in vehicle, quick service , they got me in pretty quick , told me exactly what was needed to be done to my car. I was very pleased with them and their professional attitude, unlike other mechanic shops in town. I will go back if I need their service again read more

We recently had our brakes and calipers replaced at Exhaust Pro. The service was great! We just put them to the test as we came within inches of hitting a car in front of us on the interstate when there was a crazy braking event where like 50 cars on I-65 just started hitting their brake for no reason. There was a crash behind us, but we made it through fine. Thanks Exhaust Pro! read more

They have a really bad service, is embarrassed I took my car there for a sound on my exhaust and they charge me and the sound is still there, I went 3 days they check it and they said that everything was fine. But the sound is still there so I pay for nothing and the 2 persons on the front desks are very rude!! DON'T TAKE YOUR CAR TO THIS PLACEEE read more

I received good customer service here yesterday and got my oil changed in about 15 minutes. I'm only giving it 4 stars instead of 5 because no one told me what fluids were low. It was on a printout but it would've been better to verbally let me know as well. I had to ask. I went on a Saturday so this was an exceptional time. I had never been here before. I checked online first and got a coupon for $27.95 using conventional oil. I wasn't sure what kind of oil my car takes, conventional or synthetic (the latter costs more), so he kindly checked online for my car's requirements. Conventional was the one. I would recommend this place. read more

My husband and I have been coming here for years. Staff is very friendly and hard working, with great prices. Kevin is amazing and makes sure all your questions get answered. The guys working on the vehicles know what there doing, they will answer any questions or concerns you have. VERY TRUTHFUL GUYS read more

Definitely will be going back here. I dropped my car off here on the recommendation of a friend because when I got an oil change I was told I had an oil leak, a coolant leak, and a transmission fluid leak (yikes!) I dropped it off at 1pm and they called me at 2pm and told me what was going on. This was despite being fairly busy (all the bays were full and there were a few cars waiting for an oil change). I picked it up the next day and my repair bill was only $250! Turns out there was no trans leak at all...and they sure could have told me there was one and made me pay out the nose. My friend is a car guy and looked over my bill and thinks that I was charged very fairly for the work that was done. I was really impressed by how fast they were and how quickly they got back to me. I've dealt with repair shops that take for-eeeeeeeeeeever to even call you and let you know what's going on. read more

This place is worth the drive across town (even in rush hour!) Not only is their staff friendly, they don't try to nickel and dime you. I can get a full synthetic oil change here for $37, and that's not counting with the $10 coupon I sometimes get in my email or the ladies night discount on Mondays. read more

Terrible people work here they will take advantage of you and charge you for work your car did not need and will charge you the most to fix the actual problem with your car. read more

I highly recommend Exhaust Pro, Kevin and all the guys are awesome! I've never left feeling like I got screwed over. Quality work at a fair price every time. Thank you Exhaust Pro!! read more

Normally, I don't bother to report bad service, but not this time. First of all, the man at the counter, Ernie Jones, seems to have issues with non-white people like me. I saw him interacting rather nicely and being friendly toward white people, but he was unfriendly and rude to me. I took my car in for timing a belt replacement and an a/c repair. Although I was not happy that they were asking top dollar for repairs, I told them to go ahead with the work. After the work was done, I started my car, and my car was vibrating violently. But, when I brought in my car, it was not vibrating at all, and I have a witness to confirm that fact. Ernie insisted that my car was vibrating when I dropped my car off. He said the vibration was caused by an engine mount problem, and it would cost about $900 to fix it. Curiously, no one at Exhaust Pro mentioned any vibration problem while they were working on the timing belt replacement and a/c repair. However, I believe that the vibration problem was caused by Exhaust Pro when they were working on the engine on the timing belt replacement and/or the a/c repair. My belief was confirmed by another auto-repair shop which diagnosed the vibration problem as having been caused by the improper alignment of the replaced timing belt by Exhaust Pro. read more

Thank you Kenny and Greasy for all the checking you did on my Jeep Liberty. We really appreciated your time. We will see you next week. We are going to really like doing business with you. Keep up the great work guys. read more

Exhaust Pro contacted me regarding the washer fluid and gave a reasonably plausible explanation.

I went to the Exhaust Pro on Versailles Rd. on suggestion from a friend. I had a major problem. Had my car towed there around 10:30 am and by 3pm the problem was fixed! Quick and friendly! Definitely going there again for any major problems. read more

I can't say enough about the guys that have worked on my car here. I've been several times for oil changes (Mondays are Ladies' Day - 10% off!) and each time they've been quick, incredibly kind and have happily explained every step of their inspection. I've never been pressured to purchase things I don't need, and the pricing is reasonable. I don't have a reason to go anywhere else. read more