AVOID LIKE THE PLAGUE…read more Customer service is close to nonexistent, what little interaction you will have is by staff that give the appearance they would rather be anywhere but there doing anything but helping you What is FAR FAR worse however is the OUTRIGHT LIES you will be told in order to get you to buy a part. I needed a BCM for a 96 Jeep. I was advised that it could be returned if it was incompatible with my Jeep. Turns out that I didn't need the part itself, nor could I install it anyway because it would have changed my mileage, AND I would have had to have replaced or reprogrammed the chip I'm my keys. (I was advised of none of this by Herbert's) The day I took it in, with the receipt in hand, to return the part I was advised that they wouldn't return it because it had been obviously tampered with, I was given some B.S. about how they mark their plugs and this one didn't have any of their markings on them, the case itself was pointed out and the guy behind the counter told me it was obviously tampered with, he could tell by looking at it... Then came the giant lie... The same guy that sold me the part in Jan tells me "but even if it wasn't, we can't return stuff like this anyway, we don't have a return policy for computers and brain boxes" I know for a fact the bcm was not tampered with and while pointing this out to the staff and trying to ask clarifying questions I was brushed off and treated like I was trying to scam them. I warned my mechanic that they just accused him of being a thief and he assures me they will not get his companies business anymore. I will NEVER buy another part from them, EVER. I would rather buy a part brand new or over cost than return to this place. They are liars and cons. AVOID AT ALL COSTS

If you want to be treated badly go to Hebert's We bought a…read moretransfer case and they pulled that morning and brought it to my truck it hadn't been cleaned up. It turned out I needed a transmission not a transfer case. So I asked if I could trade it towards the transmission and they said bring it down. When my grandson and I got there they said bring around the side. The guy came to take it out and said to wait and got the boss who said they would never sell anything that looked like that and I swapped it and I was a liar in front of my grandson. And it only got worse from there. Never shop at Hebert's

I stopped in yesterday and needed a few parts and tools. The customer service was great and the…read moreprices were fair.

I like to go ahead and sank Brent the manager of the paint department here at Fisher Auto Parts for…read morereally educating me on the particular pants and a needed for my car. It's a clear indication that they hired him for his knowledge and customer service skills and I highly recommend that if you're in the market for a professional product to come see this guy here because he really gives you quality products with some really great advice in the price was reasonable.

Great service, went to several parts stores and they had no idea what I needed, or did not have the…read morepart.Fisher Employee took the time to do the reseach and came up with the right parts.

If I could give more stars I would. Best experience buying tires I have ever had. Despite being…read morebusy, Had 4 tires done and a front end alignment in under tqo hours. Knowledgeable about their products, great value and amazing customer service. Big thumbs up to Eric who was super nice and took great care of us. Would hesitate to go here again.

I needed new wiper blades just before a snowstorm and had never needed to purchase or install…read morereplacement blades before. I usually have it done when I get the car serviced but forgot to mention it when I had the last oil change. i went into VIP and was greeted by Aiden who helped me choose the correct size and quality of blades for what I needed. Never having bought or installed them myself, I was going to break out the manual for my car and follow the instructions but Aiden came outside and installed them for me in less than two minutes! I could not be more delighted by the experience and the help! Thanks, Aiden, you are a star!

Had a trailer hitch installed this weekend. Super professional and very nice. Appointment was easy…read moreto schedule, installation was less expensive than other local places, and they completed the job earlier than they estimated. I couldn't ask for more.

I needed a new cover for my truck bed They professionally…read moreinstalled it in under 1/2 hour. The quality is excellent and the price was reasonable

I was having an issue with my truck where my hard tonneau cover was slowly misaligning, so I…read morebrought it into Yankee Customs to get it looked at and repaired. At first, I had my son bring the truck in to look at the cap, where, after inspecting it, they recommended I schedule a follow-up appointment to get it repaired. I later brought the truck back myself for that appointment, and after no more than eight minutes of looking at it- I was told the cover was completely unrepairable and considered "trash." Despite this, the shop was not even willing to take it off my hands, and I had to drive the truck home with the cap on it, broken. After the frustrations of my time being wasted just to be told the cover was trash, I prepared to throw it out. My son, however, refused to believe that it was truly broken, and recommended I try bringing it to another truck cap shop instead. I ended up visiting Cap World in Salem, New Hampshire; and their staff evaluated the truck right away, finding that only issue (literally, only one), was a cracked hinge. They recommended I order a new one from Leer and install it myself. Less than 20 minutes after the part had delivered, I had replaced the hinge myself, and the cap worked perfectly. I should also note I am not a mechanic or engineer, this was as simple as a task could get. Based on my experience with Yankee, one of two things happened: Their staff were either incompetent, or they simply did not want to do the repair. If it was the latter, I wish they'd been honest from the start instead of sending me on an extra hour of driving for an appointment that was completely useless. I'd recommend others save themselves the trouble, and visit another shop instead.

I have bought three covers for my trucks from Yankee Custom. Just bought one yesterday. Had a 4pm…read moreappointment and arrived at 3:50pm. They brought my truck right in and installed the cover quickly. I was in and out inside of thirty minutes. Pricing was upfront and easy to understand. Shop is clean and the people are nice, professional, experienced and knowledgeable. I am a happy customer.

Always have what I want for my vehicle and very good person to have it ready for you when you arriveread more

Sadly can't recommend doing business w Tom the owner. He's a hothead and mistreats once loyal…read morelongtime customer. No talking with him if he's of mindset you did something wrong. Single one-sided strike and you're out. 70 years old and first time my car part business isn't welcome.

Phenomenal in every way. Steve Maffee is the best of the best! Highly recommend. They know…read moreeverything, personable, honest. They make you feel so comfortable.

This is hands-down the best auto parts store in all of Eastern New England. They always have parts…read morein stock. The team is friendly and knowledgeable. The prices are comparable to what you can find in the online marketplace. I just completed a complete brake rebuild on my 2008 Subaru Legacy GT and the parts obtained from northern were less than I could have obtain them from RockAuto and I had all the parts the same day.