Bad work, poor customer service, lack of responsibility and just poor workmanship in general. I…read morepaid $1,000 to have my bumpers sprayed with black bed liner on my Ford Raptor and an electric air horn put in. Within a day, the horn was stuck on. I brought it back the next day and was told it was bad relays and they were replaced. A week later, the horns completely fell out. I brought the truck back again and they better attached a new set of horns. Then, almost a year and a half later, I get a flat tire. I insert my key into the rear bumper access to get the spare tire but the key won't turn. I get under the truck and take a look under the bumper and Valley Van sprayed over the lock mechanism for the spare tire access. I added a picture of the underside of the bumper where you can see the black bedliner material covering the locking mechanism. They didn't remove the lock mechanism before they sprayed the bumper. Now, because of their poor workmanship, I was stranded with no means to get my spare tire out and had to get the truck towed. It gets worse. I called and emailed Valley Van. I get a call from Carlos telling me to come the next day, early morning. I'm there at 8AM and the person working there doesn't know anything about what Carlos told me to do. He said Carlos is not in that day. I told him that Carlos told me to come in so why wouldn't he be here or tell someone I'm bringing in my truck? I then tell him the story about how my locking mechanism was oversprayed on the bumper and it left me stranded. This guy doesn't want to take responsibility whatsoever and tries to convince me that my truck has an electronic access to the spare tire. I tell him that it does not and that I have a picture of the oversprayed locking mechanism and, he can go under the car to see it himself. He's full of excuses, still telling me it wasn't them and even went to the point of taking about how he hates spraying bumpers and that they lose money doing this and they get complaints. He then complains about how the bumper might have to be removed and how it's extra work, etc. He then tells me that they don't have room to hold the truck and nobody is there to work on it. I then tell him that Carlos told me to come that day and it would get fixed. He continues to complain and then I tell him that I was stranded because of this and you don't see me complaining. I just want it fixed. He then sarcastically tells me that I just have bad luck and I respond that I don't have bad luck, I chose a bad place to work on my truck, which was Valley Van. Later that day, he calls me to come pick up the truck. I return and see the truck in front of the shop and I look under the bumper and see where they carved the bed lining material out of the locking mechanism from the bumper. I go inside and now there's another man there who tells me that it wasn't their fault that the locking mechanism was stuck and that someone else did it. I tell him that there was bed liner oversprayed from what Valley Van did and nobody else sprayed bedliner on it. I offered to show him the picture and he doesn't want to see it. He then shows me a piece of masking tape they removed from the truck and says that is what was covering the locking mechanism and that it's epoxy and says it the mixing kind. That's not true. It wasn't epoxy, it's masking tape. Anyone can tell it was tape and not epoxy. What happened is that Valley Van covered the lock with masking tape on the inside and they sprayed over the bumper. Then they failed to remove the tape and the liner dried and that is why the locking mechanism was stuck. It was total negligence and poor work on their part. I wasn't looking for anything besides for them to fix their screw up but all I got was a lack of accountability, blame, gaslighting, poor customer service, shoddy workmanship, being lied to and just an overall terrible experience. If you love your vehicle, this is a place I would definitely avoid. They have a nice show room but don't be fooled. Their work is shoddy and they will lie to your face to avoid any sort of accountability. As you can see, a very simple job turned into 3 times I had to return to get the work redone and I received poor customer service every time. Spend your hard-earned money elsewhere. Also, after a year, the bumpers that they painted are starting to peel. They didn't even prep the bumpers, they just sprayed them and that's why it's peeling now. I can see the old paint as the liner peels away. Avoid Valley Van, it's just bad work and shoddy craftsmanship all around.

Amazing business providing a helpful staff, with great pricing and inventory. Superior than so many…read morebusinesses within this space.

Called last min on a Sunday , not only did they help me right away but also told me I didn't need a…read morenew very expensive part I was told that I did need , fixed my car right away & saved me over 1k .. great customer service .. it was so amazing not to be ripped off .. I will deff be back & have already recommended them to a lot of people ..

I had the most pleasant experience with Mohammed at his establishment. I was having an issue with…read morethe my late model German made SUV. He offered me a very simple solution to do it myself with a program setting. Lo and behold it worked!!! I called him back to thank him. Since he offered this free and effective advice to me, I know that I can entrust him to do any mechanical work on my car. He was absolutely brilliant!

Expedient resolution of front and rear brakes and rotor replacements for my Jeep Grand Cherokee L…read moreat a very reasonable price. The professional attitude and warm demeanor have earned my trust.

Reliable, knowledgeable and honest…read more The owner of this shop really makes you feel like you're old friends. Every aspect of service here is top notch. If you decide to give them a try know that you're going to be getting service from genuinely good people.

I don't write reviews often but this deserves one. This is the most honest mechanic I've ever…read moreencountered - my check engine light was on so Check Point was recommended to me, After having the car in the morning Nick called and said he didn't believe there was any real issue and to not spend money just yet. I asked what i owed him for his assessment and time - he said a handshake. Any future car issue i know where I will be going.

Absolutely amazing service! Nick the owner was such a pleasure to speak with and his staff is…read moredependable while also making sure they get the job done and perfectly completed within the appropriate amount of time! I will for sure bring my car back here!! I always feel like people look at me stupid when I bring my car in because I have no idea about them. Nick and his staff does an outstanding job making sure you feel comfortable even down to the seats you sit in!! Thank you guys !!!

Honest, reliable, and experienced shop. Constantly bring my car here for anything I can't do…read moremyself. Price is always perfect. If you bring the parts you need, they are more than happy to install it for you. They take care of my inspections as well, always quick service and turnaround. They also have a drop box for anyone who cannot drop their car off between normal business hours. Very informative, and the only people I will use going forward. Great job to the entire team for making the process simple. Highly recommended to anyone looking for a long term mechanic.

Courteous, they managed to fit me in for an inspection even though I was a walk in with no…read moreappointment, well done

I have been utilizing Nassau Shores Auto for a number of years…read more Quality work and they walk you through the entire process. I recently visited Nassau Shores Auto to revise my Inspection Sticker. I contacted Jim the day prior was at their facility the next day and In and Out within 30 minutes.

Wonderful staff, very helpful, got me in last minute and was happy to take me when everyone else…read morewas booked. I've been here before and they were great then too. Highly recommend, super efficient and great customer service!

I am not from anywhere around here, but I needed my car towed somewhere and fixed. They took care…read moreof my car. They have been in business for a long time - family run place. No complaints. They are busy, but they work hard and charge fair prices.

Who likes going to take their car to an auto shop to try and fix an issue? No one! So glad I found…read morethis place after some Reddit recommendations. Steve is awesome and honest. I took 2 cars here to get repairs, oil change, and inspections done within 5 days! Prices were fair, nothing extra was added, and they mentioned about a possible part issue that could happen in the future.

I went into Wantagh Mazda looking to purchase a new/used vehicle. My current car was 15 years old…read moreand having issues that made it immediately unreliable. David Peter Chiari at Wantagh Mazda spent the time to see what I was interested in and showed me the available cars. I loved the 2026 Mazda cx-50 hybrid. While looking on the lot David showed me a 2025 one. I loved it. The brand new 2025 was well within my budget even with the premium trim. Then I spoke to Philip Puleo the sales manager regarding pricing. Phil gave me the lowest out the door price within the first 5 minutes of talking to him. There was 0 back and forth, 0 games, 0 frustration. I did visit other dealerships in the area and what a mistake that was. I wasn't aware how lucky I was with how I was treated at Mazda. I ended up going back to Mazda, thanked both David and Peter endlessly and walked out with my beautiful new car. If I could rate them 10 stars I would. The process was easy, honest and I couldn't be happier.

Looking for a car, Nervous haven't bought a car in 10 years.... walked into the dealership with an…read moreunwelcome greeting. Told him what i was looking for then, essentially after looking at me told me anything you saw online double it.... Great way to sell a car; not even friendly. Walking out talking after me... terrible experience. Truly upsetting as a female, trying to do this on my own.