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    Advance Auto Parts

    1.4 (12 reviews)
    Closed 7:30 am - 9:00 pm
    Updated a few days ago

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    2 years ago

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    5 years ago

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    5 years ago

    Three people in line. Only One guy at the register. The rest walking around. After 15 minutes I took off. Unacceptable.

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    17 years ago

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    7 years ago

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    Advance Auto Parts

    Advance Auto Parts

    2.3
    (6 reviews)

    My mom ordered 2 pieces and we came to pick it up. It took about 7 minutes for us to be helped. My…read moremom ordered two pieces, it seems as though the system placed the 1st piece in this location and the 2nd in the other location. There was a nice lady who was helping other clients so we waited a while for a guy named Carlos. It seemed like Carlos knew a bit of English so I was able to show him my moms ID and he brought back a piece that said Gonzalez, but it seemed he didn't have enough energy to read the whole part or maybe he needed glasses but I let him know that the name was a male name and my moms a female name. It's okay. Then there was a pregnant lady that was helping him find the actual product. She did not look happy at all, made us feel a little uncomfortable. My mom said that "los 2 eran zero a la izquierda" seems like they took their sweet time to get the product. I wanted to double check that it was the correct product and it was. My mom then asked me to confirm the 2nd product but both workers had left not to be found so the nicer lady came by and brought the product. I noticed that it was in a different location in bird so she offered if we wanted to change the location and we can purchase it there. However my mom just wanted to leave, but it's interesting, instead of saying "Yes, it's in a different store" the nicer lady was like "oh that's your fault for choosing the other store". Okay lady probably not what we would like to hear right now. If I was the hiring manager I would definitely use this experience to demonstrate that we have to be more open and develop better teamwork. Would not be going to that store again. Best of luck to all the employees there though, wishing everyone the best!

    They refused to check and or change the battery on my daughters car. It was a little wet outside,…read moreso he said they could not go outside and test change a battery

    Bomnin Doral Chrysler Dodge Jeep RAM

    Bomnin Doral Chrysler Dodge Jeep RAM

    2.0
    (42 reviews)

    I would like to take a moment to express my sincere gratitude to this dealership for truly standing…read moreby their word. I reside in Tampa, Florida, while the dealership is located in Miami, yet distance was never treated as a barrier to providing exceptional service. After experiencing ongoing issues with my Jeep in just eight months, the dealership listened carefully to my concerns and took action. I originally purchased my Jeep from them without a warranty, yet they still stepped up and made things right. Not only did they buy my vehicle back, but due to the nature of my concerns, they also picked up my old vehicle and delivered my brand‑new 2026 Wrangler directly to my front door. That level of customer care is truly rare. They worked diligently to ensure my new payment was something I could comfortably afford, and the entire experience exceeded my expectations. Yuri, the manager, treated me like family from start to finish. He showed professionalism, compassion, and integrity, making sure I felt heard and valued every step of the way. I have been a loyal Jeep customer since 2015, and this experience reinforced my trust in the brand. More importantly, I will continue to drive four hours from Tampa to Miami to visit Bomnin Jeep in Doral, Florida, because service like this is worth it. Selling a car is easy--but handling a complaint, listening to a customer, and truly putting yourself in their shoes takes dedication and heart. Yuri and the entire team I worked with delivered an experience that deserves an 11 out of 10. Thank you for treating me like a valued client. I will forever be grateful to Jeep and will confidently recommend Bomnin Jeep in Doral over any other dealership. You are truly wonderful!

    I made an appointment to go see a Jeep Wrangler that I had been looking at online. I made an…read moreappointment with Jesus, and when I got there they put someone else to take care of us. They showed me a car, which was not the one I wanted to see, but they told me it was. It was used as a loaner so it had 3K miles on it. They wanted to give me 7K for my trade in, when I showed them that I had been offered 11,200 for it on CarVana, they told me that was not true. I even showed them the quote. The car I wanted to see was advertised at 32,800.00 and even with my trade in, and the fact the Jeep was used, they were quoting me almost 34K for financing. I said that was too much, and they handed me the papers, told me they wouldn't waste any more time so I promptly left. Then went to Ford and got myself a Bronco with all the good stuff the Wrangler did not have!

    Lorenzo Buick GMC

    Lorenzo Buick GMC

    2.0
    (151 reviews)

    I had a great experience with Javier Vargas at Lorenzo Buick GMC. He was kind, patient, and…read moreaccommodating throughout the purchase of my Subaru Outback. Javier made sure the vehicle was ready to go and worked hard to provide the best deal possible. I truly appreciated his professionalism and would highly recommend him.

    I had a disappointing experience with this dealership regarding a pricing discrepancy on a recent…read morevehicle purchase (2022 Mercedes GLC300). The vehicle was advertised online at $37,990, but the final contract reflected a higher amount -- a difference of $1,582.90. I was clearly told that in order to receive the advertised price, I needed to meet two conditions: trade in my vehicle and finance through the dealership. I agreed to both. As a result, I traded in my vehicle and accepted financing at 7.09% APR, even though I had already secured a 5% rate through my bank. While in the finance office, I repeatedly asked to review the full breakdown of numbers before signing. The finance manager, Jesus, told me I would see everything at the end and stated that "the numbers are what the numbers are." After reviewing the loan documents at home, I discovered the pricing discrepancy between the advertised price and the contract. I brought this to their attention on March 13 and was told on March 18 that it would be reviewed. Since then, despite at least four follow-up emails, I have received no response. This is not about negotiation -- it is about honoring advertised pricing and basic transparency. I am still open to resolving this directly and will gladly update this review if the issue is addressed. However, the lack of communication is concerning. Buyers should carefully review all numbers and ensure everything matches before signing.

    Advance Auto Parts - autopartssupplies - Updated August 2026

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