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    Advance Auto Parts

    2.0 (2 reviews)
    Closed 7:30 am - 9:00 pm

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    9 years ago

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    10 years ago

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    Ask the Community - Advance Auto Parts

    AutoZone

    AutoZone

    (22 reviews)

    I am extremely disappointed with the customer service I received from an AutoZone representative…read morenamed Bernaurde, also referred to by customers as "Mr. B." I was polite and patient throughout my visit, waiting in line for my turn. When I reached the front and requested assistance with an alternator, I was told to step aside while he proceeded to assist four or five customers who had been behind me. Despite continuing to wait patiently, I was repeatedly disregarded, resulting in an approximately 40-minute delay. Ultimately, I was informed that the part I needed was not in stock. What made the experience especially frustrating was Bernard's dismissive and unprofessional attitude. I did not show any disrespect toward him or call him out of his name, yet I felt I was not treated with the same courtesy I extended. At one point, he was whispering something in another language, and I believe he may not have realized that I am trilingual. I also want to note that I was made to feel as though my time and presence were not valued, while other customers were prioritized ahead of me without clear justification. While I understand that stores can be busy and items may sometimes be unavailable, my concern is the way I was treated and the lack of proper communication and fairness in service. I am requesting that AutoZone management review this incident, as customers should always be treated respectfully and served in a fair and orderly manner based on their place in line. He is a real piece of work.

    i visited autozone on Nov 4th 2024 with dead battery. James D who works here was very kind and…read morehelpfull to change it very efficiently and runned some tests that pinpoint where else the problem was, it was my chargind system . very kind and professional attitude.thank u James.!

    Audi North Miami - How I found it once picking up my car on October 16,2025 - obviously staff couldn't find anything to steal

    Audi North Miami

    (146 reviews)

    Although we didn't purchase an Audi from the dealership, we did purchase a preowned Lexus that was…read moreabsolutely flawless. From the moment we walked in the dealership and even before that, when my wife and I were communicating with our highly professional sales person, Carlos Cuerta about coming into the dealership, we were treated like VIP's. Carlos' business card has the title, VIP Manager on it and he and his sales manager George Elperin and the Finance advisor, Ozzy Benavides, all treated us with the utmost respect, listened to what we said, were extremely friendly and personable and made us truly enjoy the high level of professionalism and ease with with our transaction was handled. Can't say enough about these guys and we highly recommend this wonderful dealership. We are going to send our friends there and know they will be treated the same way. Bravo!

    I bought a used A6 almost a month ago. I really wanted to like the dealership, and I love the car…read more Here's what went right and what went wrong. Pros 1. 30 day warranty for used cars 2. they don't FEE you to death like most car dealerships. Cons 1. They don't live up to their word. Upon getting ready to leave ( after a VERY long afternoon waiting for paperwork) the car starts and has a transmission error. Run it down to service and they plug it in and codes come up for some random part, and a new a battery. They promised to fix both. 4 days later they called and said parts are in so I sent my son with the car and when he got back the Salesman called to say they fixed the button but didn't replace the battery because when they rechecked it it showed charged. Of course it did, my son just drove it 90 minutes to get there during which it was charging. So now I"m out $500++ to replace the battery they promised to replace. 2. Paperwork took HOURS, simply unacceptable. 3. Salesman showed me nothing about the car, just handed keys and see ya later. Argued about the battery. 4. No where in the paperwork does it discuss the 30 day warranty, it actually contradicts it saying NO WARRANTY AS IS, you have to assume they''ll stand up to their "word" which as described earlier isn't really worth much.

    Advance Auto Parts - autopartssupplies - Updated September 2026

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