BEWARE NELSON LUGO!! ** My car broke down in their parking lot and I'm not ignorant to some car knowledge so I knew it was my battery because I wasn't getting any power to my car to even put it in neutral, the manager " Nelson Lugo " is very unprofessional and arrogant. Instead of trying to hear me out he immediately shut my suggestion of it being my battery being bad to my starter being bad, if you have common sense you would know that the starter won't start obviously if your battery is dead. He continued to say it was my starter so I just end up listening to him and bought a starter.. luckily I got towed to a auto zone and they put a brand new battery in and my 2016 mustang and my car worked like new again! I brought the starter back and got my full refund, the associate named Luis was very professional and helpful but if you see a cranky old manager named NELSON LUGO Do NOT listen to what he suggest because he obviously needs more training. I've had issues in the past with this location from me living in the UCF Area for 7 years but I've never had this amount of ignorance from a manager. I will not be returning back to this location and will make sure my car group strays away from this store read more