I purchased a car battery less than 48 hrs ago and needed to return the used/uninstalled battery and was informed that the battery could not be returned due to store policy. Okay, if that's the store policy it is not visibly posted in the store, nor is it printed on my receipt and I was never verbally told the battery could not be returned by store personnel after I paid my money. The clerk, Emily who told me of the policy was very rude and tried to make a mockery of " have a nice day' trying to rush and shoo me out the store after I confronted the young lady Shannon, who rung me up Friday night. I said to Shannon you never told me of this policy and she said she tried- ummm no, you didn't our previous conversation was about the installation of the battery you advertise as free but the machine was broken and I still purchased the battery. Shannon had ample time to tell me then about "policy" when we were talking about that. She failed to tell me after she rung me up, while I was waiting for authorization, while I signed my name and before I headed to the door. Again, how can this store have a policy that's not in writing, printed or verbal. Those two young ladies are very childish and unprofessional. I need someone to contact me as soon as possible regarding this return I DO NOT WANT THIS BATTERY FROM ADVANCED AUTO PARTS. Thank Shannon and Emily for that. read more