Hubby & I stopped in here for some mass Air flow censor cleaner for our Rover…read more This Auto Zone had exactly what we needed, was super clean & well stocked. The staff was also super friendly & helpful. Very Small parking lot thou that is shared with Pep-boys. Not much room for big trucks/trailers. Will return!

Review for AutoZone on 9th Avenue, Pensacola, FL…read more I had a very disappointing experience at this location. I came in politely asking for help with a car part, and instead of assisting me, the employee just yelled "aisle 5." When I asked for clarification, he repeated the same thing without any effort to help. I specifically asked if they could look up my vehicle to ensure I was buying the correct part, and he flatly said, "Nope, we can't." I tried to figure it out on my own, but there were so many parts it was overwhelming. When I asked another employee, he behaved the same way rude, dismissive, and unwilling to help. When I pointed out that AutoZone's own website asks for make and model, they shrugged and said, "We just don't." What was even more frustrating is that while I was struggling, I noticed them being attentive and helpful to other customers but not me. It felt like the difference in treatment came down to a complexion, which was deeply upsetting. I left and went to O'Reilly's on 9th Avenue instead, where the employees immediately looked up my vehicle, helped me find the right part, and went above and beyond to make sure I had what I needed.Please avoid the AutoZone on 9th Avenue. The staff here were rude, lazy, dismissive, and they clearly pick and choose who they want to help.

I'm a woman ...I come into ask about a fuel pump. I get told there are 7 out in the yard. No offer…read moreto go pull it for me for the extra fee I'm willing to pay.

They were the best but it's not a salvage yard anymore it's a used car lot They were the best but…read moreit's not a salvage yard anymore it's a used car lot They were the best but it's not a salvage yard anymore it's a used car lot

I was having issues finding the correct plugs for my ford 302. Stephenie not only helped me she was…read moreabsolutely dedicated to getting what I needed. Her knowledge of older vehicles is very impressive. She helped me when it seemed like no one else could. I will be a loyal costumer because of her

When trying to receive my military discount they wanted to copy my numbers and put it in their…read morecomputer claiming that that's their way to verify if it's a real number then they save it which is illegal to copy any military ID and have it put into the system breaking federal laws so I ended up leaving because I'm you know not going to have their database breached and have my military ID snagged with identity theft or even worse these are done to protect military and their families but O'Reilly Auto parts seems to think that it's just super easy to make up fake military IDs even though I had four other IDs including a conceal and caring permit issued still by the same state of Florida All of it proving my identity and my card is in top condition so please be aware that O'Reilly's likes to break the law and it's like he said he doesn't care if my identity gets broken and two in stolen sounds like they might be in on it

DEAD BATTERY UNDER WARRANTY WILL NOT HONOR. Will never use them again. My daughter and her 8 month…read moreold baby stuck at target in 100 degree heat with a dead battery. Not trying to get one over on them or steal from them just trying to exchange it cause AGAIN it's under warranty.

I came to have my battery tested because my car wasnt starting on its own. Michael tested the…read morebattery and found that my battery was on its last leg. My battery was corroded on to the connector and Michael and other associates worked on the battery for a while when they could have sent me somewhere else. I believe they went abive and beyond to help me. They even have military discount which was a plus. Thank you OReillys auto parts.

Most honest, friendly , trustworthy buisness. I stopped at local buisness two years ago to get…read moreelectric brake box on my truck. The guy told me to come tomorrow and he would see if he had one that would work on my truck. He wouldn't even get off his butt to see while I was there if his box would work. I walked out to my wife we were going to Rockies 35 miles away. Made in to their buisness , guy jumped right on it installed box and thanked me for buisness. That was 12 years ago. Fast forward to 2025 needed box repaired or replaced. Drove 35 miles fixed problem, great people, great prices on trailers and trailer parts, most of all THEY APPRECIATE YOUR BUISNESS! I HAVE ALSO BOUGHT NEW TRAILER FROM THEM. Very satisfied with product and the people that sold it to me. Don't spend your hard earned money for A trailer, trailer parts or reworking your trailer at ANY PLACE OTHER THAN ROCKIES. I WILL DRIVE 50 MILES AND SPEND $50.00 MORE BEFORE I WILL PATRONIZE THESE LOCAL BUISNESS'S WITH TRAILERS OR PARTS.

Without a doubt, the rudest person I've ever dealt with in NW Florida. I swear I thought I was…read moreback in Broward County. I was looking into a Diamond Cargo 7x14 trailer from an internet dealer and decided to look locally. I spoke with this guy for about 5 minutes, trying to extract some information out of him as to the differences between Cynergy trailers and Diamond Cargo. He gave me a price that was $300 more than the Diamond Cargo trailer but with fewer add-ons. I was just about to tell him it was probably worth it to go ahead and order from him when he cut me off, told me he didn't care anything about Diamond Cargo, and if I wanted to order a Cynergy trailer to let him know. Then he slammed the phone down. I was dumbfounded. Everyone says, "support your local business." With treatment like this, no wonder Amazon is driving all the mom-and-pop businesses in the ground. I'll be buying my trailer from an internet dealer as soon as I verify their legitimacy.

We were driving on I-10 heading towards from DeFuniak Springs FL en route to LA when the…read moresupplemental braking system that brakes the car we flat tow behind our RV quit working. This puts added pressure on the RV's hydraulic brakes. I called the InvisiBrake's manufacturer, Roadmaster Inc, for assistance. They gave us the name of Humphrey's to have it checked. I called them and they got us in as soon as we arrived. They were able to troubleshoot and repair the problem (blown fuse and a wire that came loose) for a very reasonable charge. We were back on the road in about 3 hours, which included the mechanic's 1 hour lunch break. These folks were very friendly, knew what they were doing, and got the job done quickly and for a good price. I would definitely check with Humphrey's for your hitch & trailer needs in the Pensacola area.

I'm giving these guys a 5, but they honestly deserve higher. I called yesterday after Key Marine…read morerecommended them. My boat trailer was in bad shape. I bought it that way. They quoted me a week turn-around time, but to my surprise it was the next day! They made my trailer look brand spanking new! There were 3 employees that I worked with and each one went well above and beyond to help me. I'm amazed at how kind they were and the craftsmanship. Thank you so much, I'll always come to you. I didn't post any before pics, but let's just say, we don't know how I got the boat & trailer there... God was definitely watching over me. They told me it was fine to bring my boat on the trailer too. That was a convenience.

Price to change a tire has gone up to $60. That's insane for a 20 minute job. Secondly I have been…read morein there 5 times and their employee BILL is the rudest person ever. His attitude sucks and he treats people like they are stupid. He is always waking around with a RBF.

Walked in not knowing if they could test a motorcycle battery and if needed, I could buy a new one…read moreto install myself. Absolutely! Customer service was stellar. Thanks, Bill.

I stopped by Lucky 7 to see if they could weld a small part for me. I thought it would take a few…read moredays to pick up but they did it immediately! The welding looks great and the part is functional again. The staff was friendly and professional.

Poor quality work. Didn't want to honor their warranty. Many defects and flaws in the welds. Had to…read moresend it to a professional to get everything fixed. Highly would not recommend.