I've been coming here for the past six years with both my truck, and my wife's car. Generally, we…read morehave always had great service, but my last service was not as good as usual. There were different people working the desk, and not the two I am most familiar with (The guy that looks like "Wolverine," and the nice woman). Not sure if they moved on or not, but I liked them. I recently brought my truck in for an inspection, and I needed some work done to get it passed. It took a few days to get everything fixed. Thankfully they gave me a loaner car, which really helped. After passing inspection, I noticed a few days later when it started to rain, that my windshield wiper blade was torn. It was in good working order prior to entering the shop. Usually I receive a text after a service asking me if things were to my satisfaction, and I was going to tell them about my wiper blade then, but no text ever came. More than likely, I will still come here for tires/alignment/etc., but not sure if I wanna come back for inspection/service. P.S. In my original review, I mentioned Campiti's Pizza was within walking distance, and sadly, they have gone out of business. There is a Mexican Restaurant nearby that you can walk to, and a Sheetz for something to eat/do while waiting for your vehicle to be serviced. Half a Cheer!!!

My car needed major repairs and they went above and beyond to help me get my car running and find…read moreme a vehicle to use while worked on it.

went to the avalon in pittsburgh for two warranty items the mgr the didn't charge me what was on my…read moreinvoice ($110.00 for rear pads and rotors) and wanted to charge me $144.00 and told me he his not changing the price to whats on my ORIGINAL INVOIVE and told me that $144.00 is what i"m paying and he is not going to do anything...

This place has some excellent customer service. I was in need of a quick wiper change for my rear…read morewiper blade and always, for some odd reason, forget the size I need. The guy at the computer asked a few simple questions about the make and model of my vehicle and within seconds I had the wiper blade in hand. Making for a quick in and out here. The only thing I didn't like was that the selection of blades wasn't the best. But that was no fault to them, it's the manufacturers that need to step up that game.

They usually do appointments but when we explained to them that our engine was knocking and we…read moreweren't from here they took us in and let us know what the car needed and shuttled us so we could go buy food. They were super nice and helpful and did as much as they could.

In the past, I've gotten work done on my cars at Kenny Ross. EVERY single time I went in to Kenny…read moreRoss for whatever repair that needed done, they ALWAYS came back and said, "you NEED this and this and this and it's gonna cost you $1,000+++++ dollars"..... EVERY time! Being an intelligent person, it did not take me long to see what was going on there.....so I stopped servicing my car at KR and started taking my car to a mom and pop shop ever since. I'm not going to waste money on parts that I really DON'T need just because a mechanic has to hit his revenue number at the dealership.....AND also have them throw away perfectly good parts that are now forever polluting our environment, just for a quick buck. With that said, I needed new brakes and my mom and pop shop couldn't put them on because they are electronic, and need to be installed by a dealership...So I was concerned with going to another dealership like KR with the never ending reco's of parts that I don't need. Well, I called SMAIL Kia. They were able to get me in the next day, which was excellent. The mechanic had called later and said that I needed new pads and rotors, and it was going to be $825. I thought that was a pretty fair price, but a bit on the high side, but of course agreed to it and they installed the brakes. I came to pick up my SUV and the bill was actually $668 instead of $825....a PLEASANT surprise! AND more in line with what the brake repair should be in my opinion.....The mechanic said he was able to save me some money, and I told him I NOTICED that and APPRECIATE it! Everyone was very kind and professional and they washed my car before leaving. Nice touch! Bottom Line....it does not take long for a person to catch on to what places like KR are doing, and believe me they are losing a great deal of business because of their practices (Including mine). BUT SMAILS does NOT seem to be like that! I have to say that I REALLY appreciate people who try to save me some money, and for that I WILL BE USING SMAIL KIA AGAIN! Thank you!

Replaced 4 tires on my 2018 Chevy Equinox. Price was a great value. Tod was a great…read morerepresentative of the company. Tires were installed immediately will no delays. Highly recommend them to anyone. Mike

J&T tires are clutch. They get you in and out and they sell good quality tires for less than…read moreanywhere else I called. I've paid up to $900 in the past for a full set of tire. I left there spending $600 and they take Klarna which means I only had to give $150 out of pocket right away.

We needed to get new front tires before our trip home from Pittsburgh. We stopped in and they were…read moreable to take us immediately. We had a wait of about 20 minutes and the car was done! Very friendly staff and thrilled they had the correct size tires for my Subaru and they were able to mount them immediately. Very comfortable and quiet, dog friendly waiting room. Abner the Pekingese Therapy Dog took a brief nap. Thank you for not having the TV on and tuned to mindless drivel!

NTB/Mavis tire McCandless Pa…read more I got screwed over one too many times today. On 7/19/26I had a blowout on my camper trailer on rt119 so we take all the wheels off I took them to NTB in Mt. Pleasant PA told them to put 4 new tires,valves stems on them. They were real nice and got right on it said it would take a half hour to 45 min. I went got lunch when I got back they were done and it was pouring down rain so I paid them and backed in they loaded them into my truck.Long story shorter 40 miles away I'm on the turnpike and the dry rotted valve stem breaks now we are 1 foot off the white line changing a tire again. I went to NTB McCandless on 7/22/26 I told the girl that was at the desk the whole story and first she told me she as short staffed then it went to she would have to check with her manager to see if they would fix it so I came back on 7/23/26 spoke with the manager told him the whole story and he said he would take care of it but once again short handed. I totally get he is having issues at the store because he told me himself. So he made me an appointment for 1:00 on Sunday 7/26 I was there early and had an infant baby with me so 2 hours later the girl comes back tells me everything is done the tire were in the back of my truck and was ready to go. I specifically asked her if they balanced the wheels she assured me they were balanced so I left without checking. We went to put them on the camper and there were not any wheel weights on any of the rims. Go back at 8:00 this morning 7/28 1st one in the door and the same girl all 3 times which is my 4th time back to NTB McCandless she proceeds to tell me that my tires were balanced on Sunday and I would have to wait. When I told her this was my 5th F ing to NTB to get my tires fixed. She immediately said I was not going to talk to her like that,she said I had to leave. I told her after 5 trips to get tires repaired I was not leaving until they were balanced I walked outside backed my truck up to the door opened the tailgate and sat on the curb to wait.Then the next thing I know is 2 McCandless police officers are giving me my last warning to leave or be arrested and have my truck towed and if I step foot on NTB property I will go to jail. AS MUCH AS I LIKE A CHALLENGE my meds are working and I had better things to do so I declined and left. I go 22 miles each way to NTB Cranberry I told them the whole story and Ashley said she would have it taken care of it if I would leave them and come back so I did. I went back later in the day she took care of balancing my tires with no problem. While I was there I asked her for the regional managers email address she said she would have to call him to get permission to share his information.She came back and told that he "was aware of the situation and declined to give me his information" not even allowed to have his name or email I just wanted to make him aware of what happened and I would have left it at that. Like I said meds are working. But now I'm here after 6 trips to an NTB over 100 miles and many hours later and I am told out right that I can't have contact information for management. To be fair they did give me a phone number to call which I'm sure is going to be one of those automated systems that will be a waste of time.

No nonsense, old school. Took a couple of days, but did exactly as promised, and discount for cash…read more I'd had loose stitching in my DeLorean passenger seat; the problem is that it's a ton of work to get back in, even though in theory I could have done the stitching myself, the hog rigs are a real pain. Would definitely use again - although I hope it's not too soon.

I made an appointment for a specific day for a new front seat in my GrandVille. When I got there…read morethe building was locked and no one to be found. I called and the answering machine did it's job and answered. I left a message and waited on the sidewalk for 30 minutes or more. At that point I gave up and went home. I understand that things can happen, emergencies can pop up and schedules need to be adjusted. This was 2 weeks ago and I have yet to hear back from them. Needless to say I'm having the work done at another shop. Absolutely no excuse for this shop to not contact me.

Chad is an awesome salesman. I reached out to let him know I was interested in possibly trading in…read moremy 2024 RAV4 for a new 2026 RAV4 XLE in storm cloud in case he came across one. He was diligent and informative and had one for me in less than a month! I couldn't have been happier with the process from start to finish- no wonder we keep going back to Chad and Cochran Toyota!

Horrible Dealership canceled my gap insurance after I purchased my vehicle and kept the money…read more MAIL ME MY $1,200

I did extensive research on an aluminum dump bed insert. I chose this dealer because they installed…read moreVoth dump bed inserts. I paid them about $6000 for this dump bed. Before they installed it they showed me one in the back of the shop that they had just finished and I noticed that it did not sit in the truck level mainly in the front of the box right behind the cab. I asked the owner why it did not sit level and he told me there was a rubber pad in the front that it rest on and it would level out over time. That was a total lie!!! There is no rubber pads at all in the installation process! When I explained to him my concerns he told me that they'll just take it out and charge me for everything and send me on my way with nothing! I have called multiple companies that sell this insert all around the United States and Canada. The dump bed that I purchased was manufactured incorrectly and cannot be fixed. I have over $50,000 invested in my truck and this dump bed and it looks absolutely horrible and I'm at a loss of what to do next?

The name says it all as they handle everything that pushes and pulls. The best in Pittsburgh for…read moreplows, trailers, hitches, spreaders, accessories and more. The facility is second to none and the workmanship is A1.