Really disappointing experience. I came in looking for something for my car, and the employee was…read morerude and unhelpful. At checkout, she even smirked and laughed, which felt disrespectful and uncomfortable. Definitely not the kind of customer service I'd expect. The Auto Parts in my hometown are wonderful and I was hoping they would feel the same.

They installed my wiper blades *and* tag lights for me! Very smooth experience. I order online with…read morethe pick up in store option, and the tool that tells me whether an item is compatible with my car has always been accurate for me

I have a 2018 Honda CR-V and in January my A/C had ceased to function. I brought my car in for…read moreservice to Honda of Fayetteville, where it was improperly and not diagnosed at all. I was told the engine was too small for the engine compartment and that's just part of my model. For five months after the initial diagnosis, I had no A/C. I found HondaPro Honda-Acura while searching online, and I was able to make a next-day appointment. When I brought my car in, the staff were super nice and my car was serviced and diagnosed quickly. Turns out some parts that were under warranty needed to be replaced. I wouldn't have gotten this figured out if it wasn't for the help of HondaPro Honda-Acura!

I have a 2005 Honda Element. I've been trying to find a good local shop or mechanic that could help…read moreme. I've seen all the positive reviews online, so I tried to call them, to go to their website, and make a general inquiry, but they don't answer their phone, and their website seems to have been down since 2010. So, I drove in this morning on my way to work, and walked in. The place has the look of a run-down doctors office from the 80s. The lady behind the counter walks up and asks what I'm there for. I tell her I'm making a general inquiry about service on my Honda. She stares out the window, frowning, asking if it's for the Element outside, and when I say "yes", she just turns up her nose and says "we don't work on those." So, I said "okay, then" and just left. If you're going to say "HondaPro" on the door, and you don't work on all Hondas, maybe you should change the name. And make sure you answer your phone, return messages, and if you're not going to pay for your website domain or keep it updated, then take it off the door and off the websites. I really wanted HondaPro to be the place, but chat, this ain't it.

I highly recommend this location. Danny and the staff went above and beyond to help me with my new…read moretire purchase and alignment (Road Hugger GT) for my Hyundai. I sincerely appreciate their professionalism and commitment to excellence.

I don't usually write reviews outside of food and restaurants, but Howard and his team at this…read morelocation are top notch in customer service. I came in because my front driver tire pressure sensor went off twice in one day so I took it into this Discount Tire. Sure enough, they found that my wheel had a crack which was causing the tire to lose pressure quickly. Howard pointed out to me that it was about time for a new set of 4 tires anyways since the tread was low. Since my vehicle's stock wheel needed some calls around other sources to find, he did his due diligence in trying to find the exact model. Unfortunately there weren't any available, so he gave me some options and in the end I decided to replace the rims so that they would all match. He told me the set of 4 tires would be there in 3 days (it was Tuesday so it would be there by Friday), but I wanted to wait on the wheels to deliver which were expected the following Wednesday. Howard called me today (Monday) and let me know the wheels came in early, so I went in after work to have them installed. Total time was about 30 minutes to install. I appreciate Howard and his team's genuine care for customers and providing reliable service when in a bind. I'm very satisfied with how everything went and will be back if/when I have tire or wheel issues.

Huge thanks to the technician and entire crew at Credence Automotive Repair. We came in from out of…read morestate for a pre-purchase inspection, and they were absolutely outstanding to work with. Cody did an incredibly thorough job on the inspection and took the time to clearly walk us through what he was seeing, including photos and explanations that were easy to understand and genuinely helpful. Matt and Ronnie were also great to work with from start to finish--professional, responsive, and respectful of our time. There was no pressure, no upselling, and no shortcuts. Just honest, detailed work and clear communication. You could tell the whole team genuinely cares about doing the right thing for the customer, even when the outcome isn't a repair. If I lived in Rogers, this would be my go-to shop without question. Can't thank Cody, Matt, Ronnie, and the rest of the team enough. Highly recommend to anyone looking for a shop they can trust.

got estimate, for spark plugs and coils $1700 I did it myself for under 400 took me a hour and a…read morehalf and I'm a average mechanic

These guys are fantastic. The folks here really know their parts, and it reminds me a lot of the…read moreold-school auto part stores I grew up with. I've tried other O'Reilly stores in the area, and this one is hands-down the best. I don't mind driving a little further to give these folks my business. Truly a trusted partner!

Excellent customer service. Very knowledgeable, kind, professional and helpful. Highly recommend…read moreJeff. Thank you!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

Extremely helpful and fair pricing. Repeat business from me with oil changes and tires.read more

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

I have a Mercedes Sprinter and after a few run ins with the local dealer I only take my sprinter…read morehere. They're honest, very knowledgeable about Sprinters (which isn't easy to find) and friendly. My only issue is that you have to schedule out for repairs and maintenance which can be a pain but it's because their work speaks for itself.

My 2006 Mercedes-Benz CLS500 broke down on the I-40 in Ozark, AR. This was midway through my trip…read morefrom Los Angeles to Boston. I had it towed 50 miles off my route to Shuler Autohaus solely because of the reviews I read about them. I was not disappointed. It was a tough day for them because 2 workers called-in and it was busy season. Nonetheless, they were sympathetic of my situation and accommodated me. They did a great job getting me back on the road in time to avoid a big storm. To Shuler Autohaus: It may have been just part of a day's work for you, but you made a real difference in my life and and my family. I arrived at my destination safely and in time for Christmas. God bless you all and I pray for your continued success!