When I brought in a tire that was determined to be eligible for warranty coverage, I was told that…read morethe tire could not be repaired and that the original tire I had purchased was no longer available. I was then left trying to find a replacement that did not properly match the other tires on my vehicle. Despite paying for a replacement tire, it was never installed, and as of the date of this review I still have not received reimbursement for that charge. To make matters worse, I was advised to drive the vehicle to the store while the tire was flat, which I found concerning from a safety standpoint. Throughout this process, I spent countless hours making trips back and forth, waiting for callbacks, and attempting to obtain a resolution that should have been straightforward. I also experienced what I felt was unprofessional treatment from management in front of other customers. The store manager later apologized for the way I had been spoken to, and even Walmart employees expressed surprise that the issue had not been resolved after so many visits. One employee went so far as to tell me that he did not understand why I was being given such a difficult time. After paying for a warranty, paying for a replacement tire, making repeated trips to the store, and still not receiving a satisfactory resolution or reimbursement, I feel completely let down as a customer. The amount of time, stress, inconvenience, and frustration this situation has caused has been significant. As of the date of this review, this matter remains unresolved. Because my repeated efforts to resolve these issues directly with the store have not been successful, I intend to file complaints with the Better Business Bureau, Walmart Corporate Customer Relations, and other appropriate consumer protection agencies in an effort to obtain reimbursement and a final resolution. I strongly encourage other customers to keep detailed records of their purchases, warranty documents, receipts, and communications if they need to make a warranty claim. Based on my experience, doing so may be extremely important.

I had a flat tire and ended up at this auto center. The worker Anthony was very polite and showed…read moreme exactly what was wrong with my tire and even suggested i purchase a new one due to a safety issue in the repair. He was very quick with his work as i watched and i was in and out in less than 15 minutes. Im very happy with my new tire! Will recommend this auto care center to anyone in the area.

Kat at O'Reilly here off Pat Booker , was AMAZING & FAST! I appreciate her changing out my new…read morebattery & giving me options between 2 or 3 year warranties! Great fast and easy location!

They have some of the best staff I have even had to interact with. They knew what I needed and…read morequickly found it. Their attitude was very positive and friendly. There are other auto stores in the area but this will be the one I use. They also have a military discount so make sure if they don't as you tell them.

I was treated as though I'm ignorant I walked in advising what I needed. Was told to take the…read morefuse out and bring it in the store. I advised I don't know how to do that.

The employees at this location are absolutely incredible so helpful I'm telling you I should have…read morecaught the guy's name but he had a little bit of a goatee with glasses absolutely so knowledgeable such a nice person help me out and the manager Maria was incredible oh my God it's just it's amazing when you walk in the stores and you see really good people thank you

Superior customer service. Very knowledgeable staff. Professional, fast and efficient. Travis,…read moreBrian and Levi took really good care of me and my 2006 5.9. Highly recommended.

Did a great job working on a re build of my L5P very knowledgeable guys that want the best for youread more

When I walked in it was ghost town. I could not hear any staff shuffling around or see anyone…read morebehind the counters or shelves. After I walked in to aisles deep I saw one rep. She didnt greet me when she saw me because she was in the middle of stocking the shelves. When I approached her she was willing to help me and she was just that. She was helpful. I was looking for some tail light bulbs and she made it very easy and quick. Lexy also informed me about their return and refund policy. I was alil taken back that if you open the bulb wrapping then their is no return. Even if you don't use them. Business is Business I guess.

I stood at the counter for who knows how long, without a single greeting. Two employees were busy…read morerestocking, and another was outside helping a customer. They all just let me stand there, unnoticed. Frustrated, I left my items on the counter and walked out. This used to be the go-to auto parts store.

awesome job. nice people. they helped put my battery on. amazing customer service. can't remember…read morethe guys name but he had a mustache

Andrew was an Amazing help! Would definitely return! I'm a disabled veteran and he went above and…read morebeyond!

We went to return a battery for a new purchase. This store was not as busy as some of their other…read morelocations but no complaints here. The individual that helped us (Daniel) helped us by getting the right blades for our foreign vehicle, put them on for us; also located where to fill the wiper fluid (this is for a Jag). Daniel was exemplary with product knowledge, technical detail and overall an awesome person. From all the other stores in SATX I've been to - this one in my opinion is the best one. They are courteous, straight to the point, and don't try and pressure an up-sale. I highly recommend this store to anyone looking for a friendly and competitive in their prices!

I went in today for a very inexpensive item to service my car. The very first thing that was asked…read moreof me was my phone number. It's not going to happen and I won't be in again -- to any O'Reilly places.

While my husband was out of town my brake sensor's came on Kevin checked the brake fluid level…read moreand filled it up. I was very grateful for the prompt service and his knowledge. Thank you Kevin!

Always helpful people there - whether it's finding a product or a handy tip. It's our go-to place…read morefor parts.

Herman was very rude. Not helpful at all. Not sure if he doesn't want to be there or what but being…read moremore helpful and nice would be good. Will not be coming back. He was rude last week. Thought might have been a bad day and he is the same this week.

Great price on a Ford 1999 truck radiator plus, it was in stock! Great customer service. They…read morecarried it out to the car for me. I got a free hat but, accidentally left it there. If I didn't live so far away I would go back to retrieve it because it was a pleasant experience.

Seriously. The guys behind the counter were the nicest people. Mark was extremely helpful and…read morecourteous. I hav3 never been to a parts store 5hat treated me so well. Great customer service and pricing. My mechanic called into the store so,I could pick up the parts. Mark helped us and refused to let my wife carry out any parts.

PREPARE TO BE SHOWERED WITH DISCOUNTS! I love Advance Auto Parts because they have a large variety…read moreof inventory especially at this location. When I call they actually answer the phone, unlike many other automotive stores. The stores are very well organized and prices are fair. They send you sooo many wonderful coupon offers by email which is great. Who doesn't love a great deal? I know I do! Usually it's 20% - 25% off. Somewhere in that range. They have online ordering and store pickup which is also great.