I would give a zero star review or negative rated review if possible! Nasty nasty counter person…read morenamed Jessica! Perhaps this person wants to be store manager or district manager, but you aren't going to go very far stepping all over your customers as if we are filth below your feet! I came in for a battery return issue (was sold the wrong battery, although I returned it 10 months later when the battery was first purchased, the 3 year warranty was very much still active) I gave this Jessica ONE STORY, not five, perhaps she couldn't understand logic, regardless, she was nasty, refused to give a refund unless I had the old outdated and compromised card, I wasn't offered cash as an option! Very rude, condescending and very unprofessional, and then once confronted with her mistake through proper channels she proceeded to blame me, the customer, for her failure to comprehend how it is she is to do her job! Seriously, if you do not want to deal with EVERY customer, then perhaps don't work customer service!! I have not the words in the English language for how to properly communicate my dissatisfaction with this experience!

My husband took his lawn mor battery here for service, he was told battery was dead, It could be…read morenot be charged they advised him to get a new battery, my husband decided to take the battery for a second opinion to auto zone they told him the battery was fine it just needed charging no charge but again this place claim he needed a new battery will not ever go there for service again

Needed a new battery, they had it in stock and installed it free. Will be back. Highly recommendedread more

O'reilley has a good supply of car parts and supplies…read more This is the place I go for batteries, wax, tire shine, car wash and windshield wiped blades. The staff is knowledgeable and friendly.

Great place and always helpful, I've had work done at other shops before I knew about audio systems…read moresomewhat myself and always had fuses blowing and other small issues and struggled to get them to fix it or would be told nothing is wrong. I will say that Mobil One is expensive, but if you have money to spare they are worth it. Installed a stereo and subs for me and I brought it back twice, not with issues but simply things I wasn't happy with. They immediately took my car in and fixed my issues without any problem and made my cars sound awesome. Think of the price as insurance.

I was in Abita visiting my dad who had a medical scare. Dad's safety inspection expired December…read more2023, he was worried about a fine if he got stopped once he is cleared to drive. I drove to Abita Full Service to obtain a safety inspection for dad. Let me say my dad was not happy that he had to be a passenger in his truck. The service at Abita Full Service was fast & friendly. I was able to get my old dad home quicker so he'd stop complaining about his daughter driving him around in his truck. Haha. Thanks!

Great place!!!! Friendly, convenient and they take care of their customers!!!!! Fast and efficient!read more

Good work from a reputable service team. Honest and true to…read morework completion, complimentary shuttle is great. A little more communication on status could have been helpful but that's why I called and checked in. Take videos of issues before and videos of repairs completed.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.

It's a big country, and people have all kinds of viewpoints and political affiliations. I respect…read morethat. But you should really keep it to yourself, I don't appreciate the signs, and the notes, and sitting in a waiting room with questionable commentary being blasted at me. I'm sure the owner doesn't care about this, or else he wouldn't have it on and wouldn't have written the snarky signs. But I'll take my business somewhere else.

Great service, always reliable and honest! They work pretty quickly considering how busy the place…read moreusually is.

All of the folks were friendly, helpful and professional. They took care of calling the warranty…read morecompany, got the necessary approvals and scheduled the service at our convenience. They explained what needed to be done and walked us through the process. They gave us a ride to the rental car site and completed the repairs the same day. Thanks everyone for making our car repair a pleasant experience!

I feel bad for anybody that doesn't have a dashcam, a mechanic I'm not sure of what his name is,…read morejust decided to step in my car for no reason when my brakes we're supposed to be checked and it had rained that morning, i drive a v6 dodge challenger but then after the little joy ride he had then he said i needed new tires, so he was rapid accelerating in the rain in my challenger while it had bald tires? Something could have went very bad and i don't think anyone's car should be treated differently just because of the looks or sound. I would attach the video but it will not let me.