First off the wait was crazy. Partially disabled so carrying batteries is a chore. After standing…read morein line for 15 minutes just for a core return the guy had the nerve to tell me to set the battery at the end of the store like really ? Do your job. Older guy with grey hair if you can't help ppl you shouldn't work here

Manager was very rude and the blonde old lady on register. Very bad customer service…read more I will not come back here

Ben and Jerome are so wonderful and helpful!!! They went…read moreabove and beyond to assist me. What makes a business thrive are the people working for it, O'Reilly is very lucky to have them!!!

The last two times I've visited this location the customer service hast been absolutely…read moreoutstanding. 1st time i visited i had a few coil pack and spark plugs that were faulty. Dayson made sure that before I left everything was fixed and ready to go. He went as far as to assist the entire time I was out there. Same goes for Dylan today. Dylan helped replace my battery terminals and even installed my battery hold down because i had no idea what i was doing. Both of these guys did an amazing job and it's because of them i will be returning to this shop. Super thankful to these guys they are awesome.

If I could give this shop zero stars I would. I had my 2007 Toyota Sienna towed to this location as…read moreI couldn't shift it out of neutral. They charged me a 189 diagnosic fee and said it would be $1317.00 to fix the problem. They said the shift cable was broken at shifter. I took the vehicle to another mechanic and they fixed it for 150. This place is a ripoff and are gouging their customers.

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

I have lived near Louisburg, NC for over a year & a half. Started with getting my oil changed and…read moreinspected. Since the first times I have had repairs done and the quotes were fair and in a couple of times came in below the quoted price! You don't hear that often but, that's what you get when you have a honest business during good. Also, quoted times were pretty much on point. Brennan has been my contact person and you can tell he wants to be fair to the customer and looking to ensure he builds long term customers. He always explains my options and helps me understand what needs to be done and options when there is an option. I hope the owners know how rare it is to find, these days, a leader who lives up to what they say.

I had a nail in my tire and ended up driving around on a spare - called a well known tire place in…read moreWake Forest and they said they absolutely could not fit me in. Happened to go past Pete Smith in Louisburg, stopped in and asked if they could patch my tire and he said "sure, give me your keys, we'll get you all set." Wow! Despite a few people waiting, the turnaround was fast and so professional. Brennan who was at the front desk was so friendly and even got me tire prices and wrote everything down for me. I highly recommend this location. Fast service, very kind folks, clean waiting area.

Carlton was great. I needed a new battery for my car and he immediately helped me. He checked the…read morebattery, found one that suited my car and replaced it all in twenty minutes time. He was knowledgeable, kind and very efficient. Ask for him if you need help!

I came to auto zone straight up LOST about what I needed. The store manager (DONT remember her…read morename) she helped me multiply times about doing the same thing but she never got upset about my not understanding how to do it. I even met a mobile mechanic who fixed my car. I was worried for no reason. Please come by if you ever need something for your car. Plenty of parking spaces, entire staff had on mask and social distancing unforced. 5 stars hands down!!

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

I brought my 4Runner for a tire rotation after my usual mechanic replaced my breaks. The staff at…read morethis shop noticed a clip that was facing in the wrong direction and also that the break parts had not been greased. They offered to correct this matter and charge one hour of labor ($130 + $20 for the rotation). I'm very fortunate that these guys caught staff is so attentive to detail and repaired preventive wear of my new breaks. The staff is courteous, professional and knowledgeable.

I went in for a state inspection. Staff is very friendly and received fast service. Location has a…read morevery nice and clean waiting area. I would recommend this location!

Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!