We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

The people who work here are all experts and very kind. You will have a good experience in this…read morestore.

I had a wonderful experience here! The workers are very knowledgeable and helpful. When my dad was…read morestruggling to install a headlight bulb in my car, multiple men came out to help. Cory, the assistant manager was a huge help! He discovered that it was a fuse that was causing the new headlight bulb not to work.

The staff were professional and clear in their explanations. They were accommodating in taking me…read morefirst thing in the morning without an appointment.

I went into the store on February 12, and spoke to one of the service technicians regarding my…read morejeep. I had the tires rotated about three weeks ago and the very day after they were rotated I noticed a noise from the front end of the car, it sounded like it was coming from the tires. It was like a rattling type noise.. It only happens when my car hits a certain speed like on the interstate, which, I have to drive multiple times throughout the day. When I had looked up possible causes for this noise one of them was, if the tires had been rotated, but not properly placed back on that, could be the reason. Also, my vehicle has been pulling to the left. So, The technician says that he needs to drive my car to check this out, so I give him the keys thinking he'll drive the car down the road and back and then when he comes back, he'll put it up on the lift inside their garage, and look underneath of it to Make sure that the bolts have been placed properly. Make sure that the tires were properly balanced, and make sure everything was properly aligned. But, that's not what he did, he walks back into the store looks at me and says "so how long has that steering wheel been crooked" I responded "it hasn't been. There's nothing wrong with my steering wheel". Then he says How long has it been pulling to the left? I'm like, since the day after you did the rotation. Then he tells me that the source of the sound has to be the ball bearings, and that I need to take my car to a general mechanic and have them check it out. He Didn't spend one second actually looking at the tires or checking the bolts that hold the tire on. As I mentioned before, I'm on the interstate all throughout the day several days out of the week. If God literally forbidding something goes wrong with this vehicle, it's not just my life! And this is my only vehicle to get to and from my job! And I cannot just keep taking off work and come in there and have somebody dismiss my concerns. So once I got to work, I had to find an automotive repair shop that is open past 5 o'clock so I can go and have my vehicle evaluated for something that even the repair man, over the phone, stated, sounded very much like whoever rotated the tires did not put something on properly or didn't align or balance them. Fortunately, this repair shop also does tire repair and replacement and alignment. Ps. The link they sent me in response to my review. Goes to a website for you to join their fleet program. No customer service anywhere in sight.

First and last experience with Walmart Auto Care Center on N. Bechtle. Took my car in for an oil…read morechange and tire rotation. The service guy at the counter asked if I wanted a new air filter and wiper blades and quoted me a price range for both. I agreed as I needed both and he checked them off on his little tablet. I gave him my keys and he gave me a receipt tag and I left. 25 minutes later I got a text that my car was ready. Picked it up and wanted at the counter for 22 minutes before an attendant even showed up. Finally a 2nd guy showed up Im guessing after his lunch break. When they rang up my total it was only $52 so I knew then they just did the oil change and none of the other items that I requested. I was late for an appointment so couldn't stay and question it. An hour later I looked at my bill in detail and saw where the technician noted that the didn't replace the oil filter because they didn't have that model in house???!!! So they drained my oil, added 6 quarts with a dirty oil filter and charged me for a full oil change! I tried calling 4 times since then and the phone just rings. Ridiculous way to run a business.

This is where I go for tires and oil changes. They have standard procedures and prices - never any…read moresurprises. I find the same staff year after year. They check lots of things each visit. The job is always finished in a lot less time than quoted. I feel comfortable that things were done right when I leave. I would like to use a dealership or locally owned business but have been ripped off too many times. And the price? More than fair, I saved $15 per tire for a comparable set.

Love the helpful staff here they are always very helpful and in a great mood. I don't go any where…read moreelse since I've found this place!

Stopped in to buy a new battery for my Hyundai Tucson and have it installed after the Auto Parts…read morestore next door told me they couldn't do it because it would "take too long" for my make and model (45 minutes to an hour). A very nice guy here at Advance Englewood, after taking a look under the hood, told me he could do it no problem and he did...in al of about 10 minute! Great job great service great guy. I'll come back here for all my future parts needs and ignore that store next door. Thank you so much!

Broke my stud and said that they couldn't fix it that day I had to come back Monday before 5…read more Showed up Monday at 4:30 and was told I needed to be there before 4 as they couldn't handel it. There were 2 guys in the bays sitting on counters waiting for 5 o'clock. I have to now go a third time. I will not be returning to Quick lane.​

I purchased a used suv, ford escape. My oil change light came on during the stay at home order…read more Normally I have always taken my vehicles to Walmart for my oil changes. Walmart automotive was closed so I looked for another option. I stopped in and talked to them, they said I could wait but had another appointment came back the next day. This was the first oil change since I purchased it. Was impressed with the stuff that they checked and let me know about. The manager Mark Perry was extremely knowledgeable and polite. While I was waiting he was going out of his way to help another customer. I will be going back for all of my oil changes.

We needed a car looked at, the guy on the phone was initially a little gruff, but ultimately was…read morenice and seems pretty honest. It's an older vehicle with a lot of miles, we got the work done to get it running again. They suggested we drive it a bit to see what else really needed to be fixed. They told us the few things they saw but let us know what was most important to do right away. Once we find the keys to my son's car, we'll be back.

I'm a retired minister who had a problem unexpectedly. Sophia was the driver/tech who responded to…read morehelp me with my Ford F150. She was positive and was the kind of person who zeros in on what needs to be done and finds the best way to get the job done. Outstanding service.

Woke up to a flat tire this morning. I had AAA tow my car here and they did great work. Very fast…read moreand friendly. I will be seeing these guys again.

New in town and based my choice of auto repair shops on Yelp reviews. Was NOT disappointed. Great…read moreservice and fair prices. I will return for any further service.