Nice perks to get started with the app. The stores are sometime slow, but never had an issue with correct parts, associate help and knowledge or returns. My go-to auto parts store. Thank you. read more

I went to the Advance Auto on 56th today to sort out an issue I was having with my battery. It turned out to be much more complicated than expected, but Marco and Isaac went WELL out of their way to help me out. I cannot say enough about how outstanding their customer service was, and I am extremely grateful for the time and effort they put into helping me solve the problem. I am now a loyal customer for life. Marco and Isaac, if you happen to read this review, y'all are awesome, thank you so much!! read more

Wow!! These guys were such a help. I was having trouble with my tail lights staying on and found out I needed to purchase a stopper for the brake light switch. They put it in for me in under 2 minutes. Thank you! read more

Pulled up at 8:59pm to pick up a battery I dropped off and they locked the doors. I knocked until someone came to the door and they were like sorry we close at 9pm. I said I'm just picking up my battery can you hand it to me I do not need to buy anything. They said "no can do." Ask to speak to the person in charge and the kid said the cameras are in charge no manager here. I get they want to get home but they are really that lazy to hand a battery to someone. It's always a bad experience at this advance. When i pick up my battery it'll be the last time I go to this store. read more

Called the one on 56th street and Busch. Terrible customer service. Rude comments made towards customer. Don't go to this location. Abs horrible manners from employee over the phone. read more

Convenient and inexpensive auto parts store. The employees are very professional and helpful. Half of the time when I go in there for something, I need assistance. The employees here are great at helping a confused person like myself. read more

BAD Customer service. Ordered 2 different wipers (my older car requires 2 different sizes that screw on. Newer types clip on and one brand, Bosch, needed an adapter). He said come back tomorrow and they would install them. Next day the manager said she wasn't sure if they had the right clip for the blade, wandered around back till the assistant manager told her the clip was in the box. Next she said, "We don't usually install the type that screw in, they take longer." I asked her to install the more difficult one first (figuring if the adapter clip didn't work I'd return them both) but she installed the easy one first. Then, she installed the clip (I would have put the clip on the blade first). Her phone rang and she went back in the store, with the blade. I waited and waited then went in to find her on the computer helping the person on the phone! I asked for the blade and said I'd put it on myself. At home, it took me a while to figure out how the clip worked since she tore open the box and the instructions were missing. The blade wobbles on the adapter on this wiper (Bosch) so I put my old blades back on, returned to the store and got a refund. I wasted 2 hours of my time, made 3 trips and still need blades. Advance Auto Parts should not advertise they replace wipers for free and then complain about the screws. They should help one customer at a time and focus on the job at hand. If it was too much for her, she should have asked another employee to help me. read more