I took my 2018 Subaru to Eurofed in Decatur after hearing a noise from my wheelbase. The staff was…read morepolite, attentive and professional. They kept in close contact with me and let me know exactly what was the issue. Never had a place send me pictures of the problem area and an actual video of the repair. They completed the repair in a very timely manner and the cost was very reasonable. If I could give them 6 stars I would. Definitely refer my friends and colleagues.

I brought my 1998 BMW M3 to Eurofed to address a fork issue caused by a failed pivot pin. I had…read morealready replaced the master and slave cylinders, and all I needed was for the transmission to be removed, the pivot pin replaced, and transmission reinstalled. Instead of quoting labor for the actual work needed, I was given a $2,649 quote based on a template for a full clutch replacement, which includes parts I never authorized or needed like clutch disc, flywheel, pressure plate, etc. When I pointed out that I wasn't replacing any of those components, I was still told I'd have to pay 10.5+ hours of labor as if I was. The service advisor, Henry, refused to quote me based on the actual job. He acknowledged that I wasn't replacing the clutch, but still insisted on charging me full clutch replacement labor. I was also charged $240 for a diagnostic that involved assessing the transmission removed. Still then quoted nearly $3,000 just to reinstall it with a $9 pivot pin. When I asked for a breakdown based on the real work, I was told no. They would not adjust the quote, even though factory labor time for E36 trans R&R is around 5.5-6.5 hours. I walked away because I will not pay for parts and labor that aren't being performed. This experience with Henry, the service advisor, was disrespectful, misleading, and unprofessional. If you know anything about your car, beware as he expects you not to.

Not a trustworthy business. Takes advantage of loyal customers. You are being sized up the…read moremoment you make contact with staff members.

Don't be fooled or waste your money . These people are a scam. They say you need things done but…read morenever do them . Takes the money and your still stuck with the problem

Typical overpriced scammy experience where they'll suggest 17 additional things on top of the oil…read morechange. At some point, Ian gave me the new cost (12x to the original cost) for a variety of things. I'm an immigrant with English as my serving language. I didn't understand 13 and change meant 1300. I tried to clarify asking, how much is it going to be? He said, "the price I quoted earlier", which in my mind was 160. I would request the staff to quote the figures clearly more than once in words that non native speakers can understand. It feels like they took advantage of me. Feels very icky. And this took almost 4 hours. If you bring the car for a small thing like an oil change, be on the watch for a long process of expensively unnecessary things to be done to your car. Management: before you refute my review and make the point that I agreed to all the services and the new cost, please read the review again. I'm taking responsibility of not double checking the prices with you and probing further on the "the price I just gave you earlier" when you're throwing 17 technical teens at me. BE EXTRA TRANSPARENT when your changes are over 10x an original price. When I was raising my concern after seeing the big bill. Instead of trying to understand but point, this tall gentleman came out to support his staff in an intimidating manner. No empathy for the first time customer. And this was my first experience with them. So disappointed right now. This is going to mess with my this months finances.

Took my 19 year old Accord in for major service. TLS did complete and thorough diagnostics . they…read moreexplained what required work now and what would require attention in the near and long future. as a result my car is running like a brand new car again. this outfit is expert, polite, and completely trustworthy. it was a pleasure doing business with them. I am now a loyal customer.

Great service!! Promo, professional service, at a great price. Is my go to for auto service going…read moreforward!

I needed tires for my trailer and called ahead. They told me the don't stock or sell trailer…read moretires, but if I bought the tires they would be happy to install them. So, I bought the tires and showed up with them and my trailer. From this point on everything that went wrong, was my fault. Mostly I bought the wrong size. It wasn't clear how wrong they were until they tried to mount them. In the end, I couldn't get my tires mounted, but I came away knowing I would come back. They were honest, straight forward, helpful, patient and at no point were they trying to upsell me anything. It's not fancy, but if you want someplace with fair prices and that is trustworthy- this is it!

These guys are so honest and knowledgeable! My gas cap failed emission inspection and then a code…read morewas produced (my check engine light was on). I bought a new gas cap and headed over to Keener's. Steve installed my gas cap, reset the code thingie and told me how far to drive and how fast and the light should reset if that was all it was. THAT WAS IT! Steve didn't charge me for his time. INCREDIBLE SERVICE ON TOP OF JUST BEING A HELL OF A NICE GUY!!!

Honest mechanics! Dropped off my 2003 Honda CRV today after hearing a screeching sound whenever my…read morecar was in idle. I called right when they opened and they were able to take me in right away! I received a phone call a little over and hour later from the mechanic informing me that I had an issue with my belt. The mechanic said the belt was structurally intact and looked new but was responsible for the sound. He said he sprayed it with WD 40 which eliminated the sound but informed me it would come back eventually. He told me I could replace the belt to eliminate the sound permanently or I could pass on replacing the belt as it was still functioning properly and brand new. Definitely a mechanic I will be back to visit as I know they are not trying to stick me with random charges for parts I don't need.

I've been bringing my 2019 Volvo XC60 to Volmaz for service instead of the dealership, and I…read morecouldn't be happier with my decision. Most recently, I called about an issue with my AC not working, and they had me drop off my car for an evaluation. From the start, Kim at the front desk was incredibly kind and communicative, keeping me updated throughout the process. After diagnosing the issue, a technician from the service team gave me a call and thoroughly explained what was wrong. I really appreciated their honesty--they didn't try to oversell or make false promises, but they were confident in their assessment and solution. This level of transparency and expertise is exactly why I'll continue to trust Volmaz with all of my car's maintenance and repairs. Highly recommend!

Called to get an estimate for a service for my Mercedes! I have dealt with Joe in the past who has…read morebeen very responsive ! The first call I made asking for Joe the gal answering the phone abruptly said Joe wasn't available and I had not been there in years!! What difference does that make! Left my contact information for Joe to call me! Never heard back! Called three days later and the gal said Joe wasn't available busy in the shop and he would return my call! Has been over two weeks now and no call from Joe! Do yourself a favor and avoid Volmaz for any auto repairs especially if you're trying to get in touch with anyone besides the rude gal answering the phone!!

Reliable and knowledgeable about many makes and models. Pat has taken good care of our family's…read morevehicles for years now. We always feel like they give us good advice and a fair price.

Their work is excellent, their pricing is fair, and they take the time to explain exactly what's…read moregoing on with your vehicle--no upselling, no games. They're honest, skilled, and genuinely committed to doing the job right. Highly recommended.

We have been bringing our cars here for several years now and they never disappoint. They are…read morefriendly & professional, they always end up costing less than anybody else and WAY less than the dealer. In addition, they tend to fix things even quicker than they originally quoted. It's so hard to find a good, honest mechanic and we are so thankful we found them! Highly recommend!!

I brought my blazer there and they said theyd look at it and price it for me. So i left as i had…read moreother things to do, and they wanted a grand, i told them sure then changed my mind because i couldnt really afford this. Well, they were hesitant on giving my car back. Then when they agreed to i went there it was still in the shop (i arrived an hour or so later) when i had brought my car in it was having a SMALL leak. I get there it gets pulled around, he slammed the car door, slammed the keys beside me and had a attitude. Well. I leave. Its leaking waterfalls. Obviously something was done to my car out of anger and i will never be coming back AND told others what was done to me there. My car was in worse shape then it was before i took it in.