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Firestone Complete Auto Care

1.7 (36 reviews)
Closed 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Tire Pressure Monitoring System repair

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Reviews With Photos

Oil leaked from a bad oil change

I took my car for a simple oil change and ended up will a smoking car and a driveway full of oil,because they rushed on my car

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3
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6 months ago

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Lee S.

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Photo of Phil C.
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1 year ago

Great and quick service , easy to schedule, reasonable prices. The road hazard insurance for my tires saved me some money

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6 months ago

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Lee S.

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7 months ago

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2 years ago

Helpful 14
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1 year ago

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Lee S.

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3 years ago

Helpful 1
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7 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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6 years ago

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5 years ago

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Lee S.

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6 years ago

It wasnt due to COVID that my wait time was OVER 4 HOURS....it was poor management and a huge lack of communication

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6 years ago

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6 years ago

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7 years ago

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9 years ago

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Bridgestone S.

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11 years ago

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Bridgestone S.

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9 years ago

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Bridgestone S.

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4 years ago

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9 years ago

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Bridgestone S.

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9 years ago

Made an appointment for 10am for an alignment. Arrived at 9:45. It's 11:15 and they haven't even pulled car around. Go anywhere else.

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Bridgestone S.

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6 years ago

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11 years ago

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Bridgestone S.

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11 years ago

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Bridgestone S.

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13 years ago

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8 years ago

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Bridgestone S.

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10 years ago

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8 years ago

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Bridgestone S.

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9 years ago

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Bridgestone S.

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9 years ago

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16
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12 years ago

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11 years ago

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Bridgestone S.

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8 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

All the recommendations they gave on my car were due to the mileage.

Mentioned in 2 reviews

Read more highlights

Decatur Pure Station

Decatur Pure Station

(51 reviews)

My Camry wasn't heating the car interior the past week, so I made an early morning appointment this…read moreweek to have it looked at. I went to Pure on the recommendation of three childhood friends who still live here. They ALL said to go to Pure. I grew up in Decatur and left for grad school many years ago. I recently returned after living in four states during my career. I have always had three criteria when I make a move to a new location, and they have served me well. Find: 1. A Doctor you can relate to and trust. 2. Someone who gives a great haircut. 3. An auto mechanic you can trust and who does great work. I've found #3 in Decatur Pure Station. After my early check-in, I sat in the waiting area for about two hours, watching and listening to the manager interacting with customers. My observations? Friendly, matter-of-fact, clear. Andy explained everything going on with his client's cars. He made recommendations, and more importantly, noted what didn't need to be done. He gave accurate representations about when services would be completed. For my car, he got the part quickly and told me they had looked over the whole car and only found one repair that needed to be made (besides my originating situation). He was accurate in his honesty, because I already knew I was needing a new rear brake job in the next month. While my car was being repaired, I walked around downtown Decatur. I reacquainting myself with some old, and mostly new, businesses and restaurants. I arrived back at the repair shop in the mid-afternoon, just after they finished repairing the car. Andy explained everything they did, and gave me a very fair price for the service I received. Am I ever glad to have found Pure. Five Stars, and even higher.

I needed an oil change for my Mini Cooper S. I only knew this because my car kept telling me so…read more Stopped by Pure and set an appointment. Dropped the Mini off and the work was done within the time frame they estimated. Over all, A+. Polite, pleasant, responsive, friendly, convenient. Also, there are worse ways to kill time than walking around Decatur, grabbing a coffee and croissant at the Reading Room, and waiting til the phone rings.

Exclusive Mobile Tire Service

Exclusive Mobile Tire Service

(24 reviews)

The last thing I expected this morning was to have a flat tire on the way to my conditioning class…read more I pulled over into a gas station got out and could hear the tire deflating. I pulled up Yelp thinking I'd have to find a tire repair shop, drive there and spend my entire morning waiting to get my tire fixed. Luckily for me, Exclusive Mobile Tire Service came up in my search and I gave them a call. While on the phone I sent a picture of my tire. They were able to distinguish what size tire I needed. They lmk the brand I had wasn't available until Tuesday and asked if I was okay with using another brand. I was able to make it safely to my destination. Sent my location and it literally took them less than 10 minutes to remove and replace my tire. They went above and beyond letting me know my other rear tire was in jeopardy of popping and they were able to squeeze me back in, returning within an hour to change out my other tire. It was a very smooth and painless process. I HIGHLY recommend this business.

Stellar service. I bumped hard into a curb down the street from my house on a Saturday night,…read moreputting a hole in my tire. I messaged via Yelp on Sunday morning, and I had a response within minutes. Jermaine found me a used Michelin tire in very decent condition and came out to the house an hour later to put it on, then carted the damaged one away. He was fast, courteous, and very reasonably priced. Would call this business again in a heartbeat.

Firestone Complete Auto Care - tires - Updated May 2026

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