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    ADVANCED 439 STORAGE

    1.0 (2 reviews)

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    10 Federal Self Storage

    10 Federal Self Storage

    (3 reviews)

    I would strongly caution anyone considering storing their belongings at 10 Federal Storage in…read moreNolanville. I rented a climate-controlled unit and also paid a separate security-related charge. Over the last several weeks of my rental, I repeatedly dealt with temperatures inside the facility reaching approximately 97-99°F, despite paying specifically for climate-controlled storage. Then my unit was broken into. My lock was cut, my belongings were gone through, items were scattered throughout the unit, and several valuable items were stolen. What was especially concerning was discovering that the surveillance cameras in my building appeared to be unplugged/nonfunctional. The facility advertises surveillance/security, yet when I contacted local law enforcement, I was told officers have responded to this facility for similar break-ins before and have had difficulty investigating because usable surveillance footage was not available. While I was there dealing with my own burglary, another couple arrived after being notified that their unit was unsecured, and they had also discovered items missing. Between the failure of the climate control, the apparent lack of functioning surveillance, and the burglary of my unit, I completely lost confidence in this facility. I have now removed all of my belongings and moved to another storage company. Storage is supposed to provide peace of mind. My experience here provided exactly the opposite.

    AVOID THIS STORAGE COMPANY AT ALL COSTS, REGARDLESS OF CONVENIENT LOCATION!!!…read more I agree with earlier reviewers about frequent rate changes. But my biggest complaint is how the facility is managed. Before 10Federal took over there was an actual human manager with an office in the little shack out front who could answer questions and take payments if needed. Now the place is 100% "'managed" through an AI system. You can't reach a human. And the online portal is next to useless. I changed my debit card and called to update the information for automatic payments, but the AI CAN NOT DO THAT! Instead I got put on hold with the promise that I would soon be speaking with a flesh and blood human. I have now been on hold for three HOURS. I'm leaving my phone on hold until someone answers. I'm vacating at my first opportunity. DONT SAY YOU WERENT WARNED!!!!!

    ADVANCED 439 STORAGE - selfstorage - Updated September 2026

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