What a great company! I have a home warranty and filled out an on line service call after hours and they sent me the name of the company to do the work. It was Advanced so I called at 1:30 in the morning. I was expecting to get an answering machine and I was going to leave a message for them to hear in the morning. Well Joe picked up the phone and I said I was sorry for waking him. He said it was fine and asked me what was wrong. I told him that my AC was out and that I was pretty sure it was the blower motor. He agreed after I told him the symptoms. I said I wanted to get on his schedule asap because it was supposed to be 103 degrees the next day. He said that he could be here between 2 and 4 pm the next day for a warranty repair. I asked if there was any way he could be here sooner. He said he could come over now but there would be an emergency charge that the warranty company would not pay. I said I would pay a premium price but it would be fine if he could just have someone here in the morning. He said he would move some things around and have someone here at about 9am. The tech got here at 8:30 and put a new blower motor in that he had on his truck and only charged me the $75 warranty fee not the premium fee. After he said he was finished I told him that it didn't seem to be blowing as strong as the last motor. He said that the motor was the same and that if it didn't cool the house down to call the warranty company back. I told him my concerns again and he left. He called me back 10 minutes later to tell me that he and his boss Joe were on there way back over here to look at my system again to make sure I was happy and that it was fixed correctly. After both of them working for about another hour they replaced the motor they had just installed because it was faulty and replaced a switch or relay or something and got the system running like it was before it broke but this time the whole system was much quieter. I wanted to pay them and additional payment and they wouldn't take any money from me. They said they just wanted to make sure the job was done right and that I was happy. Well I am extremely happy and I am encouraged that there are still some honest people out there that take pride in there work and stand behind what they do! Thank you Joe and Herman! I am very impressed! Both men were clean cut, in clean company uniforms and driving clean neat company vans. They were very respectful and left there work area neat and cleaned up. They even took their trash with them they would not use my trash can. I hope I don't need AC work again at this house but you better believe any time someone asks me if I know a good HVAC guy Joe and Advanced will get my highest praise! Thank you again guys! Charles Whilden read more

Our A/C was running but not cooling and our indoor temperature got to be 84 degrees in July. I searched online for a reputable repair service and decided upon Advanced Air Conditioning & Heating. I was not disappointed! From the initial telephone call with the dispatcher, to the service technician (Charles Bryant), as well as Elizabeth in the office, everyone was courteous, professional, knowledgeable, and responsive. Charles was onsite within the hour and was amazing! He explained everything in detail and got us on a maintenance plan so that we could make sure our system works year round properly. When I received an emailed invoice that I had questions about, Elizabeth was expeditious in responding to my inquiry. She also had Charles reach out to me again because I had misunderstood what was happening with our unit. He called me immediately and patiently explained everything to me again. He never made me feel stupid and proved what wonderful customer service should feel like. Thank you ALL so much! I highly recommend Advanced. read more

Just in time for the hottest week of the year, my AC drain clogged up and my AC stopped working. I called Advanced Air Conditioning and Heating on my father's recommendation. My dad also recommended that I ask specifically for Charles B to come out because he said that Charles was such a nice guy (I was a little frazzled and neglected to do this). I spoke initially with Liz who was very helpful and provided my information to the after hours technician, who called me within 5 minutes but I decided to wait to the next day for service. Today, Charles B came out and was indeed such a nice guy. He was very calm and explained everything very thoroughly. He walked me through the steps that he was taking and also did a very comprehensive review of the invoice. I also signed up for an annual maintenance plan so that we can head off AC / heating issues at the pass. I highly recommend Advanced Air Conditioning and Heating for their responsiveness and competence but also because they are extremely nice people. read more

We received 5 star service from Advanced Air Conditioning and Heating! Joe quickly responds to messages and comes to your house in a very timely manner. He actually listened to the problems we were having with the previous systems - excessive noise when the air handler was running and premature failure of the last two systems. Also, he was the first AC person to check the ductwork in the attic. He observed that there was insufficient air flow and recommended we add 2 more vents in the house along with the additional ductwork. I am hopeful this will resolve the problem as this is our 3rd system in 17 years. The new system is very quiet compared to the previous one which sounded like a train roaring through the house. Highly recommend Joe and his crew, they were honest, reasonable and easy to work with. April read more

Joe Martel of Advanced Cooling and Heating was highly recommended by the company that recently sealed our house from rodents. During the sealing process, I researched AC companies to replace insulation and ductwork damaged by rodents, as well as our single stage AC unit, leaking freon. Joe graciously offered to answer my questions about AC units, and AC company proposals. His detailed knowledge of equipment and installation helped me compare 3 and 5 stage AC units' humidity reduction and efficiency, along with insulation, ductwork, sealing efficiencies, and Austin Energy's oversight of work to qualify for multiple rebates. His clarification of details in layman's terms was needed to make a decision impacting comfort, health, and home investment value. I will definitely call Joe for work in the future. read more

We used Advanced Air Condition and Heating to replace one of the a/c units we have in our house in July 2018. We called around to several places but Advanced (and Joe) were the only company we spoke to that seemed straightforward and clear about what they could do and what we would get for the price. Essentially, they seemed trustworthy. They proved worthy of that trust. They showed up on time, did the work, left the area clean, and followed up to ensure we were satisfied. They also helped make sure the city inspection process was as painless as possible. They were a pleasure to do business with (as much as it can be a pleasure to replace an air conditioner) and I intend to use them again when our other a/c system needs it. I would highly recommend them. read more

Joe was awesome when our ac just broke down this past weekend! He was able to squeeze us in quickly and returned the same day to help us get things figured out so we weren't trying to figure out how to survive 100+ heat with a small baby:) He was very thorough in explaining everything to us so we could figure out what we need to do with our home warranty. His rate was surprisingly affordable especially given his coming out twice in one day!! Super super grateful to find a small business like this who seems to care and won't price gauge you just because they can(let's be real when it's this hot out you would pay almost anything to just solve the damn problem lol!!) Highly recommend!!! read more

Our upstairs air conditioner went out and we contacted Advanced Air Conditioning and Heating based on their great reviews. Charles B. arrived onsite in less than two hours, diagnosed and replaced a part within 30 minutes, and explained everything to us. We were so impressed with the quick service and professional demeanor that we signed up for their annual inspection plan and I feel confident that our air conditioner and heater will be carefully inspected and cared for. Thanks, Charles, and Advanced Air Conditioning and Heating. Well done! read more

Reliable, reasonably priced, courteous, knowledgeable, efficient ... Advanced Air Conditioning and Heating checks all the boxes! We couldn't have hoped for a better experience. We engaged their services because of their affordable pricing and scheduling flexibility. We will continue to use them as well as highly recommend them to friends and family because of their expertise and professionalism. Our HVAC systems work hard here in Texas and you want an ally like Advanced Air Conditioning and Heating to keep them running smoothly. read more

If you need air conditioning Repair, call Joe at Advanced Air Conditioning. We have used him twice now, and he always provides excellent service. We called him last minute and he came out the same day both times. He is very honest and fair, and fully explains the problem and what needs to be done to get it fixed the right way. He provides excellent customer service, and provides excellent communication. We will always call him for any of our Air conditioning needs, don't waste your time with any other company. read more

It 100 outside and humid, the ac went out last night. I called a number of AC repair shops and was going to have to wait till evening. Within an hour Joe was onsite. Joe is a friendly honest guy and really knows AC repair. A couple years ago my ac had some issues and some other fella tried to sell me the moon. Joe was professional and just a real nice fella to chat with about what he was fixing. I would recommend Joe to anyone, and will if I ever need AC services again be calling joe. read more

I can not speak highly enough of Joe and his crew. They are responsive, punctual, affordable and above all trustworthy and honest. I had 2 bids from people saying I needed 2800 in repairs and only fix was replacing, Joe cans out and told me this part was bad, got it ordered and fixed in 2 days, for pennies on the dollar for what I had been quoted. That kind of customer service and honesty isn't around much anymore. They have a lifetime customer! read more

AC started leaking and stopped working on Sunday. Charles got here just after 8 PM as promised, fixed the leak and replaced an under powered capacitor. He was very knowledgeable and explained how I could avoid clogged drains with equal parts water and vinegar on a monthly basis. Very satisfied with his communication and professionalism. Highly recommend Advanced Air for anyone looking for repairs or quotes on new units. Thank you Charles! read more

My AC stopped blowing cold air and I thought for sure that It was low on Freon. My system is 19 years old. Joe was scheduled to come to my house at 1PM but was actually 15 minutes early. This is almost unheard of for contractors. Turns out that my condensor was dirty. He fixed the problem and the system runs great! He was knowledgeable, polite and a pleasure to work with. I would highly recommend him to anyone needing HVAC repairs or service!! read more

We had a leaky AC and gave these guys a call, as they are highly recommended on the neighborhood AP. Joe was able to come by the same day and took care of everything. No more leak, and helped us with the rest of the system so the air conditioning is much cooler. He even showed my husband how to maintain the system. I would recommend these guys to anyone, and they will be hearing from me in the future for sure! Thanks joe!! read more

Charles Bryant and his partner also named Charles did a great job today coming out to the house and finding the problem to our HVAC that stopped running and right away after running some test they found and solved the problem. I was very impressed on their knowledge and how thorough they were on the job. I was sure to get their card because I will be calling again for my AC needs in the future. read more

Fast, friendly, professional. Got my ac back up and running in less than 30 minutes and cut me a discount since it took him so little time. Also helped save me a buck by checking in with my ac warranty, which actually did cover the part he replaced. It sounds like my ac isn't the longest lasting, but I'll be sure to call Joe again when it breaks down again. read more

Fantastic customer service on scheduling the appointment all via text! They communicated perfectly on the way to our residence. Charles B was extremely thorough and professional and went over our simple issue and also did some preventive maintenance while he was here. Fantastic experience and would highly recommend them.! read more

Coel got here early with only 2.5 hours from calling for an appointment to arrival. All staff involved weee Polite and responsive. Coel Quickly diagnosed the problem and provided multiple option for repair. Didn't pressure us to go with any particular solution. I will definitely call again when it's time to do more hvac work. read more