Bruce came out on a weekend call to fix our AC. He was kind, friendly and very knowledgeable! He got us all fixed up and "chillin'" . We will definitely be using this company again! Thank you Bruce! read more

Joe and team are wonderful! Helped us with both repairs and will be installing a new AC unit to replace one that went out. They dropped off temporary cooling units as well so we can sleep in our bedroom. They can come out on the same day and are very accommodating when working with your schedule. Service, quality and price beat every other company. read more

Incredibly professional, prompt, and consultative. Joe was able to identify the issue with my AC that was causing a ceiling leak within minutes, it was fixed in a half hour and a recommendation on how to prevent this in the future complete with a quote for the work was sent before he left my home. Will definitely keep Joe in my contacts for all of my NVAC needs going forward! read more

Our AC stopped cooling on the Fourth. We decided not to pay the premium for holiday access but Joe showed up here the next day to inspect and recommend. He was here for over an hour checking the outdoor unit, trying to restart a failed compressor (first acquainting us with the pros and cons of so doing), and climbing the ladder to inspect the heating system in our 100+degree attic. The upshot is that we not only need to replace our 1999 system but have a lot of duct work/insulation refurbishing in the attic as well. Said he could sell us a unit but thought we should go through another company that could do all the duct work and get Austin Energy rebates. And he declined to charge a service call since he hadn't been able to help us. We feel fortunate to have found such a delightful, conscientious and knowledgeable consultant and are looking forward to working with his company when the time comes. Will continue to update. read more

Sunday afternoon, 98 degrees outside and our Ac wouldn't come on. I called advanced and Bruce said he'd be at my house in 40 minutes. He showed up in 30. Prior to his arrival, he told me the trip charge would be $69. Being a Sunday afternoon , I already knew that was cheap. I'll be honest, I expected the service charges to be high since the trip charge was a bit cheap. Preparing for the worst, it turned out to just be a fuse that Bruce diagnosed in 5 minutes. He changed it and my AC was immediately fixed. Bruce advised me that normally he would have to charge me a service minimum but he'd call his boss to see if he could wave it since the problem was fixed so fast. That's exactly what happened. I only had to pay the $69 trip charge thanks to Bruce and his boss. I was grateful they didn't break the bank as I expected. They didn't take advantage of the situation. I'm grateful for Bruce's quality attitude and service and will be sure to call Advanced the next time there's an issue. read more

My air conditioner stopped working called three other companies no one was able to come out for at least two or three days. I called Advanced Air and they showed up within 2 1/2 hours, Charles was great knew exactly what to do and fixed my system within 30 minutes. I actually signed up for the maintenance program because of Charles. Five stars from me. read more

I am a big fan of Advanced AC. Charles came out recently and did a great job. They were professional and explained everything that was done. read more

Oh my gosh!! NO ONE could have been better than Advanced! Joe is the super supervisor! He came the first day to check what we needed and to listen very attentively. He sent 2 men to do the work he said was needed. He came back the next morning to ask if our low air output was better. We said barely. As we talked more we explained that we needed more air than we originally explained. He told us what he could do and we said yes please. He asked if he could come do the work at 6:30 am the next day. He said he was swamped that day which was Friday so if he could come early he could do the work himself! Would very many people do that? I DOUBT IT. Well, he did fix it and gave us a few ideas to keep it that way. We are more than happy with Advanced Air. You SHOULD try them out for sure. read more

I usually don't write reviews, however huge kudos to the team at Advance Air-conditioning and Heating. A/C went out at our home, called our current company however unable to get a technician out to the house until 2 days later. Called Advance Air Conditioning, explained the situation and had a technician appointment for later the same day. So excited........ Great follow-up too! Received a call back to advise the technician was running about an hour delayed. Joe to the rescue! Called when he was on the way, assessed the problem and had a fix in less than 30 minutes. Also, discussed additional concerns that could cause future problems with the unit again, which allowed us to fix right away. Great customer service! read more

Great service from the moment we booked to the end of the service we received. The specialist/tech that came to service our unit - his name is Charles Bryant - did a great job, he went beyond what we were expecting, gave us a quick "crash course" on how to keep our unit in the best condition. We'll will ask for him when it is time for the next service read more

Bruce was able to come over quickly with no extra charge being a weekend. He determined it was an electrical problem and just charged the set service fee. Very helpful and professional overall. read more

Charles Bryant was thorough and professional. This is a good company to do business with!

We were in need of a new AC/Heating team (our last guy retired from the HVAC business). After reading the customer reviews--I called Advanced Air Conditioning & Heating. I had called in the late afternoon and was able to schedule a visit the very next morning. Roy, the technician, showed up on time. He was a very courteous and friendly and corrected our problem in no time! We will be using them again the next time we have any issues with our AC or heating. I give them a "thumbs up" and on a scale of 1-10----I give them a "10"...!! Great response time, great service--and glad I found them!! read more

I highly recommend Advanced Air Conditioning. They replaced both AC systems. One died and the other wasn't far behind it. Joe was very professional, explained the issues very clearly. They even provided temporary cooling units so we would be comfortable in the time it took them to install the new systems. Great communication from the office and the technicians. read more

Did an AC review on some potential problems brought up during home inspection on our recently purchased house. Bruce found some parts to be mostly working as designed, and opened up 2 AC units and found a potential capacitor issue that will likely need replacing soon but not yet. Very happy with the service, honesty, and not pushing for a sale on services I didn't need. Will use them when any real service issues come up for sure. read more

I cannot say enough good things about this company. What started out as a pretty straight forward issue became much more involved. Joe discovered a significant issue with regards to our venting and spoke directly with the roofers prior to replacing our unit. Without his knowledge and thoroughness, our family would have been in a potentially dangerous situation (if not already!). He was always willing to stay a little longer to address any other questions or concerns. At the end of the job, he went above and beyond by addressing a similar concern with another unit. We appreciate his professional, and approachable manner. We will definitely use his services again. Highly recommend. read more

Worked with Advanced on a number of projects now. Outstanding service and professionalism. Highly recommended!

I was convinced that my 33 year old A/C unit needed to be replaced, so asked Joe for a quote. Luckily for me, he asked to take a look at it first and was able to fix it by just replacing a small part, on the spot. Very nice guy, clearly very principled. Glad I found him. read more

I called Advanced Air Conditioning for an AC Diagnostic on Aug 20th... Joe M came well in time. He is an extremely courteous gentleman, wore a mask and a shoe cover, was very honest and laid down the facts. Touchless transaction. They will be my go-to-guys for anything in HVAC. Highly recommend. read more

Our A/C went out late last Saturday afternoon. We called a couple of places but couldn't get a hold of anyone. Then we called Advanced A/C & Heating and Bruce answered right away. He stated that the earliest he could get out was between 10am-12pm on the next day (Sunday) and we were grateful. He showed up before 10am with a mask and shoe covers. He was very professional and even helped us get a discount on parts under the A/C warranty. Bruce definitely won us over as a new customer. We highly recommend Advanced A/C and Heating for any of your A/C needs. read more

I came back from vacation in Florida to a hot house. My AC had stopped blowing cold and my toddler, Husky and I were miserable. We had already gone 24 hours without AC while the Home Warranty people sought out a contractor, so I was NOT going another day without AC. Joe went above and beyond for us! We were scheduled for around 10am the next day but he agreed to swing by after his last call and he fixed the problem within 20 minutes. He then told me about his long day and how he had spent the last few hours in an attic and was exhausted and hadn't even taken his lunch. Any other guy would have left us to melt, but not Joe! Not only did he go out of is way to help but he was also very friendly and seemed happy he was able to help. This will be the first guy I call if I have any future AC problems. Thanks a lot Joe!!! read more

Joe was able to come out quickly to assess our AC units and prepare a bid for us to replace them. He was both professional and friendly, and seems to know his stuff. We ultimately went with another company for reasons that had nothing to do with Joe or his company, but we had no doubt that Joe would have gotten the job done to our satisfaction. read more

A/C went out late afternoon on the 4th of July. Called that evening, and they responded quickly... were able to come out and replace the capacitor on the compressor at 2:30 AM that night. Diagnosed the problem immediately, had a part that worked, and gave me a good deal. Technician was Bruce. read more

I came back from a work trip to a house at 88 degrees. I called Joe and he came by within a couple hours and had my unit working in about 30-45 minutes. Great guy and great service. I already signed up for his service plan to avoid this situation in the future and have him coming back out to replace my fan motor for a very competitive and reasonable price. Could not be happier with my experience!!!! read more

Called Joe and he was able to come out with 30 minutes. Great service at a very reasonable price. AC is working great! I am a customer for life read more

Advanced AC & Heating installed a new AC system and we cannot be happier. We had a few specific issues related to air flow that we were hoping to address at the same time as the new install. Joe assured us that we would take care of us and he delivered. He was also very personable and patient in answering all of our questions regarding the decision. I feel that Advanced went above and beyond to assure we were satisfied, and will be recommending them to friends and neighbors for anything related to HVAC. read more

My wife and I were awaken by the cold early today (Sunday) morning. After troubleshooting for awhile. I decided to enlist the help of a professional. My first instinct is to take to yelp. I contacted several companies and Joe was the only one to personally answer the phone. After a brief discussion on the issues we were experiencing. Joe offered to come out and take a look. Within 45 minutes (which is what he estimated for arrival time) Joe arrived he was very fast and efficient in diagnosing the issue. Within minutes we were able to feel the rush of warm air. Thank you very much for your assistance Joe and again sorry for waking you up early on a Sunday morning. Oh and my in-laws That we're visiting thank you as well. read more

Advanced Air Conditioning was fast and gave outstanding service. They were able to come out within hours of me calling. Roy, our technician, was courteous and knowledgeable. I will definitely be calling them again next time I have any HVAC issues. Thanks again!!! read more

Joe with Advanced Air is an amazing human. He saved us a few months ago with A/C problems in our house and how with our furnace in our rental property. i've NEVER experienced a home services company that is as responsive, thorough and honest as Advanced Air. Joe was very pragmatic about the issues that we were having. He treated us like he was advising a family member. I will definitely use Advanced Air for any HVAC issues in the future (but hopefully it'll be awhile before we need to...) read more

In our home buying adventure, we wanted to have thorough inspections while still in our option period (serious time crunch!). Our General Inspector recommended we have a professional inspection of the HVAC units. Joe (the owner) responded to my initial call in under 10 minutes. Liz in the office called the next morning and got us on the schedule right away. Roy (the tech we met with) was kind, professional and thorough. Joe was awesome, quick and friendly about responding to ALL of my sane and paranoid questions. Advanced Air Conditioning and Heating gave stellar service from beginning to end and we won't hesitate to call them for any future repair/replacement needs. read more

My heater went out at the beginning of a cold snap. I was going to have to cancel a long-planned family function scheduled for the next day. Thankfully, Joe and Spencer were able to repair the heater in time for company. I am elderly and appreciated the extra kindness and concern they showed me, making sure I was comfortable and safe...they warmed my house and my heart. I highly recommend this company. read more

The only company that answered me on a Sunday and was available to make a same day appointment. Joe was our serviceman and he was extremely professional and quick. To top it off it was all very affordable. read more

My wife and I feel fortunate to have found Advanced Heating and AC. They have earned our complete trust and we are grateful for the exceptional service we have received from them. They adhere to the highest standards of professionalism. They are remarkably transparent. They really do make certain that we, as customers, have all our questions answered and provide great attention to all details, they respect our needs, they listen (something not as common as all customers would wish), they abide by Covid protocols, they make certain that the new system they installed works perfectly and that we understand how it works and how to make the best use of it. Before we called them and asked to send us a bid for the installations of a new HVAC system, they had earned our trust by the exceptional service they provided with maintenance and repair of the old system. One of their employees, Christopher, in particular, impressed us with his professionalism, respect and competence. Everyone we have been in contact with at the company has been courteous and professional. Having done research before deciding on the new Carrier system, we had a good idea of what type of system would be best and how much we should expect to pay. Their bid was totally reasonable and we felt that they were doing the best for us at a very competitive price. We can recommend them without any hesitation or reservation. read more

Joe was great and helpful I would recommend for future repairs with my $35 coupon. Showed up right on time polite and respectful!! read more

Our furnace was blowing out cold air so I contacted our normal HVAC guy and he never returned my call! So I left a message on Yelp and by 6:30 this morning Joe was contacting me to let me know he could come out and take a look at our furnace. He was out here by 9:00 and we literally had hot air blowing out of the vents within 5 minutes of him going into the attic. He is knowledgeable and talked us through what was wrong and his thoughts on recurring problems with it etc. We were so impressed we asked him to take over our twice-yearly maintenance checks on our HVAC. We're really happy that we found Joe. I am really picky about who we use for anything regarding our home and I do tons of research beforehand. Every review was talking about how amazing Joe is and we certainly agree. Don't hesitate to use him. He comes when he says he will and gets the job done and at reasonable rates. What more could you ask? Already starting to feel toasty in our house again. Thanks, Joe!! read more

Joe is the man who saved our night!! Our AC went out at midnight and it was so hot that we couldn't wait till the next day to get it fixed! We called several places and Joe responded quickly!! From the time of my call till the time Joe had my AC fixed was less than an hour!! Very professional and would recommend to everyone!! read more

Heater went out and we panicked the one night the temperature is in the 40's we called the next morning Advanced was able to send someone that same day. Very fair and honest. Joe made sure we were satisfied with our service! read more

Phenomenal service!!! Our heater went out in this latest cold snap; of course we realized the issue shortly before 8pm. We called hoping to get some after hours assistance. We could not have asked for better - Joe answered directly and said he could come right away. He was here in less than 20 minutes, looked the system over, quickly diagnosed and resolved the problem. He made it so we had heat for the night!!!! We really appreciated the quick service, awesome problem resolution, AND reasonable price!!! read more

Amazing! Our heater broke on a Sunday and it was supposed to freeze that night and the next few days. Joe went out of his way to squeeze us in that day after I told him how concerned I was since we had 2 children under 2 years old. I am so happy and grateful for all they did to make sure we didn't freeze! Definitely would use them again and will recommend them to friends and family. read more

This is the first time I called them and I am very happy with the service. Since it's a Saturday my home warranty said they won't be able to service my broken AC before Monday. The temperature inside my home quickly rose to 87. I searched yelp and called Joe. My original appointment was at 6-8PM with him, but he called me 2 hours early as he finished a service call somewhere near me, to check my availability. I couldn't be more than happy as he came within 10 minutes, figure out the problem and provided me with the most feasible and cost effective option. As one capacitor went bad in my outdoor unit, he told me he will provide me with a temporary capacitor till he can figure out if the warranty is valid, so that he can save me some money. Keep up the good work, and I know whom to call, if my HVAC is down again. Also one small thing, even before asking they put on shoe-covers while entering my home. This type of gestures prove how much they care about the customer. read more