Just wanted to give a shout out to Elizabeth at Audiology Associates. My husband and I went in…read morethere today to change out batteries and filters for his hearing aids, since we couldn't figure it out. She was so patient, calm, knowledgeable and pleasant. We have been seeing Dr. Boulder at Audiology Associates for 7 years and could not be happier with the service of their entire office. Just so grateful. Shout out again to Elizabeth!

Dr. John Davis at Audiology Associates and his staff are wonderful. My 80 year old mother-in-law…read morehas worn hearing aids since her late 20s. She has been to numerouse audiology offices. However, she recently moved to Santa Clarita to be closer to us and we took her to this office today. According to her, this is the nicest, most professional and friendly office staff with all the up-to date equipment. Her hearing aid stopped working. It was purchased at a different audiology department. Audiology Associates sent the hearing aid out for repairs and contacted the previous business where it was purchased to get the most up to date records. The staff communicated regularly with my mother-in-law and kept her informed during the entire process. The hearing aid was fixed a week sooner than expected. It was very easy to make the appointments. Once the new settings were dialed in they told her she could come in any time without an appointment for any type of adjustments. I can't say enough about how wonderful it is to work with such a professional and friendly business.

I can't say enough good things about this place. Ginny Veloz is one of the most patient and…read morekindhearted people you could meet. She has a cozy office near the hospital, where she truly goes above and beyond for her patients. I brought my dad here as he had been struggling with hearing loss for a while. Ginny helped him find the perfect pair of hearing aids, despite all the obstacles we faced with insurance. She did everything she could to make it happen. Not only did she restore my dad's hearing, but she also went out of her way to support us during his surgery late last year. When his hearing aids weren't ready in time, she graciously provided a pair of loaners so he wouldn't go without--especially important for his brain surgery, where hearing was critical. Since then, every time we visit for adjustments or to troubleshoot my dad's "technical difficulties," she greets us with a smile and treats us with such care. Ginny has truly made a difference in our lives.

Had a very positive and pleasant experience with Dr. Veloz. She was very accommodating and made me…read morefeel at ease. The two-hearing test I needed were conducted professionally and efferently and sent to my Otologist @ UCLA the same day. I highly recommend this audiologist.

Brought in hearing aids for repair as recommended by Humana. Since we did not purchase from them…read morethe said we have to pay a $700 adoption fee. These are in warranty. Called Humana and they patched in the manufacturing company. Both said to avoid the practice. Never heard of adoption fee.

Last week I made an appointment for my 92 year old mother.When I tried to make a follow up…read moreappointment the next day to proceed I was instructed that I had to pay insurance first.I do not remember the audiologist instructing me to do so.She's very busy so I left at least 3' messages at front desk as it was time sensitive because it takes up to 30 days for insurance to process. I got a voice mail that accused me of"falsely not giving me information"I don't even know what the heck that means.In fact I still have it.Eventually I spoke with her and explained that I didn't remember her saying all this.She was very adamant to say she explained all this and how busy she's been all day. Most professionals would've said something like,I "I apologize for the misunderstanding if I wasn't clear in my explanation "She was very quick to wrong me.It feels like I got scolded.She was defensive,reactive,curt and lacked customer service.Needless to say we'll take our $2,200 to Audiologist Ass.In addition I informed my mothers insurance as I needed them to approve the new appointment.They apologized and said it would be noted in their files.I must add the ladies at the front desk were nice.

Very unprofessional receptionist on the phone. Made all the excuses why an appointment cannot even…read morebe made. It's as if they do not want new patients, which is weird. Owner should take note.

This business, which I eventually ended up not going to, put me through hell in order to get an…read moreappointment. Every time I contacted them to set up an appointment after a referral from my primary care doctor, they said to me that they had not received the papers from my primary care doctors office. They advised me to contact my primary care doctors office about the issue. This went on for several months. Honestly, I do not feel that it is my job to be a courier between two businesses. I do not feel that it is my job to track down whoever the heck at my doctors office is responsible for sending papers and waste my precious time. Just finding someone who is a human being and available to talk to me at my primary care doctors office is next to impossible. When I had finally set up an appointment for this place, I arrived, and the receptionist stated that I was not on the schedule.

To Dr Friedman, you and your office are thieves and your staff is unprofessional !!! I made an…read moreappointment at Dr Friedman's office, gave my information over the phone and the admin failed to inform me that my insurance was out of network. I showed up to my appointment and they told me at my appointment time that I was out of network. I want to see a doctor who is in-network so I told them that and left. I never signed anything nor filled out any paperwork. I get a bill in the mail for a no show appointment of $250! I call them to figure what this was for and they said it was a no show fee even though I showed to the appointment on time. Wow! What scammers! We will be contacting our lawyer and making a complaint to the board for fraud!

It doesn't surprise me that this doctor has bad reviews. They are total scammers. They didn't tell…read moremy mom that she was out-of-network until the day of her appointment. So she SHOWS up to the appointment and the admin then tells her she is out-of-network. She obviously wants to utilize the insurance she pays for every month, so she politely tells them she is going to find another provider that is in-network with her insurance and leaves their office. She then later receives a bill from their office for a NO SHOW ($200 and she never even saw the doctor, she never even got past the reception and was in the office for less than 5 minutes) even though she showed up to the appointment. TOTAL SCAMMERS! I am reporting this to the medical board as well!

Dr. John Malen and his staff are absolutely wonderful. Everyone is extremely friendly, patient, and…read moretruly takes the time to make you feel comfortable. After learning that I've lost about 30% of my hearing in both ears, Dr. John carefully explained what that meant and walked me through which hearing aids would be most beneficial for me, answering all my questions without ever making me feel rushed. I wasn't ready to order right away since I had a vacation coming up, so I waited. In the meantime I did a little research and later called the office with a few more questions. I reached a recording and didn't leave a message, planning to call back later- but within seconds of hanging up, the office called me back! That level of attentiveness really stood out to me. Everyone I spoke with was kind and helpful, and all my questions were answered clearly. I ended up ordering my hearing aids and got them a little over a week ago. Dr John helped with the App and set a couple things up. They are easy to put on and getting used to them was actually very easy. I don't wear them all the time but so far, so good. I'd definitely recommend Ascent Hearing based on my experience

5-stars to Ascent Hearing! Audiologist Dr. Malan is so…read morethorough and fantastic at what he does. Staff is nice and facility is immaculate. Office is located in the Simi Valley Town Center. It does take about 3 months to get in, just a heads up. Thank you Dr. Malan!

I was new to hearing aids, but my research led me to Dr. Amit Gosalia at West Valley Hearing Center…read more-- and I'm really glad it did. He ran thorough tests, explained everything clearly, and walked me through my audiogram in a way that made sense. He also does Real Ear Measurement with every fitting, which gave me confidence I'm getting the best hearing possible. He answered all my questions with patience and humor, helped me choose hearing aids that sound natural and work well in noisy places, and made sure they'll handle future hearing changes. The clear custom ear molds he recommended noticeably improved what I hear. The office staff are friendly and helpful. My four office appointments ran on time. Their parking lot is free. I have peace of mind knowing I'll get great follow‑ups and support whenever I need it. Highly recommend.

Receptionist named BB couldn't have been any ruder when I called to schedule an appointment after a…read morereferral from Kaiser.

We started coming here and seeing Dr. Amoils when my son was an infant. He had been having multiple…read moreear infections. Dr Amoils was amazing, reassured me, and was on the fence about putting tubes in which was the correct decision. I have also seen him and he fixed my issues immediately. By FAR though, my five-year-old daughter saw him for snoring, possible, sleeping issues, and lots of tantrums. We had seen our Pediatrician. We've seen our dentist and nothing had been solved. Dr. Amoils got an x-ray which showed enlarged adenoids and they were promptly removed. I think only two weeks later. My daughter, no longer mouth breathes or snores and sleep significantly better, absolutely incredible, a small surgery with a massive change. He also has amazing bedside manner, treats my children, as if they were his own. I highly, highly recommend.

SCENT refused my treatment today 07/06/26. This was because I would not give a credit card update…read morewhich they already had on file. No doctor refused the treatment, the office manager (Sandra Moz) did this and would not let me see a doctor.

I had deviated septum surgery recently with Dr. Amoils. My breathing was awful at night ,I was…read morelosing oxygen and getting terrible sleep for the past year.After 2 sleep studies Dr. Amoils looked In my nose and was positive that I had a deviated septum and surgery would help. Surgery was so much easier than expected! He did such a great job I felt NO pain afterwards..I didn't even take 1 Tylenol. I had no nausea no bruising..I had tons of energy 3 hours after surgery. He also did my son's tonsillectomy 2 years ago..(my son ate an entire hamburger 2 hours after tonsillectomy and adenoids surgery) This shows some surgical skills Thank you Dr. Amoils at SCENT Valencia

This ENT practice is owned by the husband, Dr Vadapalli, of one of the pediatricians at the…read morepractice we see for our son. This is who they recommended for a possible ear infection. The appointment scheduler started setting up a new patient profile, but midway through, I asked her to let me know what availability they had before we were added as a new patient. She said he could be seen this week, but Dr Vadapalli requires a separate hearing test before the first doctor visit, and if it's not covered by insurance, it can cost $250 to $500 in addition to the visit. I told her that makes no sense to do a hearing test before his ears were cleaned out, instead of after, because I'd want to know if his hearing was affected AFTER any wax buildup was flushed. I said I would agree to a same day hearing test, but wanted it done after the visit, because any wax should be cleaned first, and I'd want to know if we were in network prior. The policy was strict, but only with that doctor, so I asked to make an appointment with another doctor, instead, who wasn't available until next week. As she's completing the patient profile, I started reading through these reviews, so I asked to let me know if we were in network. I gave her our insurance information, and she confirmed we were in network for the doctor visit, but someone else would call me back to let me know if a hearing test would be in network. I asked her if they charged $250 instead of the insurance copayment, and she said they did not. After the new patient profile was completed, and we'd made the appointment, she said I had to give my credit card information. I told her I'd pay the copay when I arrived, but was not leaving my financial info. She said the card was needed to charge a $250 deposit, which would be refunded when insurance paid. I asked why she'd just told me they don't charge $250, only to say they actually do charge $250, and that she'd already confirmed I was in network. She said their policy is strict. I actually would be charged $250, before the visit. I cancelled the appointment. I have no idea how the doctors themselves are, but there are way too many red flags with their billing, and that required hearing test before blocked ears were cleaned.

Kaiser Permanente referred my child here. I was provided an appointment and canceled on time. This…read moreoffice is clearly money hungry. They are sending me to collections for $65. Why couldn't they bill the kaiser insurance if they wanted to get paid so bad. My son was seen at kaiser panorama city instead and this place is still trying to collect money. I called the place right now too, it's Friday and it's closed. What kind of community facility closes on Fridays. I'm going to consult with an attorney. Horrible experience at this place! This is clearly fraud. Update: I filed a complaint with Kaiser for referring me to a place that commits fraud and they reimbursed me for the $60 this place ended up charging me for a legitimate cancelation excuse. Kaiser apologized and told me they will make sure not to contract with this place anymore! If you were referred to this place by your medical doctor, file a grievance or complaint with them and they might be able to pay the fees, reimburse you or stop contracting with small talk therapy so they can stop charging people illegally. Life happens people need to cancel and the least that can be done, is to give people an opportunity to reschedule once without charging them any fees! I'm happy Kaiser listens and they will follow up and file appropriate complaints with the state licensing board.

Taking my child to Small Talk Therapy is Santa Clarita has been a wonderful experience. Summer, the…read moreowner does the intake evaluation and creates your child's goals. Cassandra at the front desk always greets us with the warmest smile and is extremely helpful with answering any questions or concerns we have. Malissa, the speech therapist is friendly, warm, caring, and patient. I couldn't ask for a better a better group of people to help my child. Keep up the great work!!