Before you book an appointment here, ask yourself one question: is saving $50 worth spending 10…read morehours of your life and finding human blood in your car? That's exactly what happened to me. I had my 2025 Tesla Model 3 tinted here on February 25th. The appointment was scheduled for 1pm, with a 3pm pickup. We arrived early at 12:30. Toby, the owner, informed us he needed to drop his kid off at an appointment and would be back shortly. He returned at 2:40pm. That's over two hours late to work on a car he promised would be done by 3. He then finished the full tint job in just under an hour. If that sounds fast, it should. When he handed the car back, he mentioned casually that he'd nicked his finger during the job. It was bleeding. I didn't think much of it at the time. Then I got in the car. Blood on the front windshield tint. Blood on the rear windshield tint. Blood spots on my headliner. Let that sink in. A grown man bled into my car and handed me my car like nothing happened. The blood was the most alarming part, but it wasn't the only problem. The film had visible wrinkles and misalignment that we noticed before we even left the lot. When we pointed it out, Toby brushed it off. "It'll go away on its own," he said. Getting a refund required a full day of back-and-forth. When we returned the next day, there was no apology. Instead, the person at the front desk actually pushed back. Her exact words: "Toby has been doing this for 30 years, and he has never done a refund. If you think about it, this is a good thing for you." Read that again. They put blood in my car, and I was supposed to feel grateful. We eventually got the refund and asked them to remove the film. When we brought the car back, Toby wasn't there. One person handled a removal job that needed two. The film came off, but so did five of my rear defroster lines. Destroyed. That's a repair that costs more than the tint job itself. So let me do the final math. I didn't save $50. I spent $60 in Ubers driving back and forth. I lost five defroster lines. And I still have blood stains on my headliner that I can't get out. Whatever he quoted you, it's not worth it. If you're still browsing reviews trying to decide whether to book here, let my experience be the last one you need to read.

Scheduled an appointment for 1/31/25. 2025 black Ram just wanted a brow on the windshield and front…read moretwo windows tinted. I arrived promptly at 915a. The lady at the front desk continued to chat and look at photos for 5+ minutes before she acknowledged I was there. I contemplated leaving at that moment but did not. The truck was done before 10a. It was a super rush job and not done well. We waited a month hoping the smearing and bubbles would dissipate. They did not so my husband reached out to the shop. He was told to stop in because a redo is only covered "ONCE". He arrived and that was repeated again as if it wasnt understood the first time. It was confirmed to be a crappy job. Appointment was set for removal and redo. We even left it longer hoping it would be done correctly. I (his wife) picked it up once the truck was done. I took it to my husband's job and dropped it off. He said it was worse than the first one. Extreme dust, bubbling, UNEVEN BROW, and chipping on parts of the tint. Yes this is on the Fresh REDO. He was highly disappointment and again the job was rushed. Not sure if the carelessness was due to NON important customers. This place legitimately did not have good customer service from the front desk women until it was time to pay. Nor did they take pride in doing a good job. Rainy day but the window has ridiculous bubbling and circular stains. Will add more photos when it's dry out. I am tired of paying for mediocre service

I had the unfortunate incident where I needed to get the windshield replaced on my Bestie's car I…read morewas borrowing. I must say the assistance I received from the Safelite rep was wonderful. The the repair was done by Jesse who was awesome and very quick very efficient. I thank him for his wonderful demeanor and professionalism while handling the windshield repair. My only negative is the phone computer intro system is terrible. It is so hard to get to a person and then it will hang up on you. I had to call back multiple times before speaking to a real person very frustrating. I like to talk to people and the computer phone system is the only negative I have to say but everything else about Safelite was wonderful. Great overall service and price is good.

We needed my windshield replaced & recalibrated. Making an appointment on line was very easy. We…read morewere given an estimate of time to complete the job of 3 hours. We decided to drop it off the evening before and we would receive a call when the job was completed and we could pick it up. When we dropped off our car, Justin was very pleasant and informed us of the process. As we left we realized that the garage had no power due to a recent storm. Even with no power we were treated exceptionally well. To our pleasant surprise our car was finished very early the next day and we received several messages text, email and telephone call that we could pick it up anytime. Justin was there when we picked up our car. Again he was pleasant and explained to us how to get our inspection stickers for the windshield. The car was very clean, no sign of glass anywhere. I highly recommend this Safelight garage. Professionally done, courteously treated.

Jason was beyond helpful. He discovered I was getting charged the insurance rate for no reason,…read moresince my insurance set up the appointment for my windshield to be replaced but I had to pay out of pocket because my deductible was not met. Jason discovered this and was able to save me over $600! Total win for Jason. I will go right back here if I ever need any work done on my car glass.

I had a chip in my windshield from my trip. When I returned, I contacted my insurance company who…read morearranged it with Safelite, They were able to come to my residence within 2 days and repaired with no problem. This is the second time I have used Safelite and have nothing but good things to say about them. The technican was very pleasant and thorough explaining everything to me.

Everything went well.! I went to the safelite on Frankstown…read morerd Penn hills . They were awesome start to finish. Every time that they touched my vehicle I was sent a text, every phase. Oh my goodness the lady took care of Me (I'm so sorry i forgot your name) She was so very nice to me. Customer service skills are off the chart. I was so pleased, very impressed with her. She made me special . Your entire team I Felt were great, but that lady that I can't remember her name was very special.

They threw away my inspection stickers after replacing my windshield. I got my car inspected four…read morehours away from where I am now. Safelite has been very uncooperative in helping me or explaining why I didn't get my stickers back. Do not recommend.

Very good service and happened to get right in due to a cancellation. However, the quality of the…read morework is worth the wait. Prices are very reasonable.

Zach and Steph were extremely accommodating and professional. They were very nice people and it…read morewas a great customer service experience. The windows look great! 10/10 would go again.

Bought a 2 year car in to have a leak in the windshield fixed. They removed the windshield,…read moreresealed it, and replaced it. In the process, they destroyed it by scratching the inside of the glass trying to remove the old sealant. The manager refused to take responsibility and lied about the job. Never use Safelite.

I had a small chip the size of a nickel from a rock. The Safelite technician looked at the chip and…read moresaid it would be a simple repair. He called me after finishing my service stating that the equipment he used caused my windshield to crack further. When I asked why, he stated that he thought the windshield was probably too hot. I called Safelite to see if they would incur the cost of my windshield replacement since it was cause by the failed repair and they said they would not help financially in any way. So when they say that repairs "very rarely fail", I would beg to differ. I am very disappointed in my service and will never use Safelite again.

The people are nice. If u only need tires and windows, they are great after using their services…read morefor windows . I inquired if they do major work under the hood. brought my truck in for an oil leak. 2weeks later my engine blew! cost me 4000! There are the worst !! Leak not properly sealed ! Don't go here for anything Else but windows and tires !

Brought uses tires here a few times.. not bad quality . Also had brakes service. They don't align…read moreor rotate which is why I wouldn't give 5 stars but if you're in a jam this place is pretty reliable.