Casey wasted my time - whole day ruined Windshield for Semi…read moretruck was ageed, than he asked extra $200 for same day service than Deposit Canceled. Don't waste your time

The scheduling, service and customer service was great. I was able to get in the day after I…read morecalled and it only took 30 min to replace my windshield. When I called, the owner said it would be $395 + tax and that I would have to pay a $100 deposit when confirming the appointment. What he didn't say was that I would have to pay 3% charge for my credit card. There was no other option available when prompted to confirm on my phone. I'm not saying this place was bad, but if you are shopping around for prices, this is a more expensive option.

Before you book an appointment here, ask yourself one question: is saving $50 worth spending 10…read morehours of your life and finding human blood in your car? That's exactly what happened to me. I had my 2025 Tesla Model 3 tinted here on February 25th. The appointment was scheduled for 1pm, with a 3pm pickup. We arrived early at 12:30. Toby, the owner, informed us he needed to drop his kid off at an appointment and would be back shortly. He returned at 2:40pm. That's over two hours late to work on a car he promised would be done by 3. He then finished the full tint job in just under an hour. If that sounds fast, it should. When he handed the car back, he mentioned casually that he'd nicked his finger during the job. It was bleeding. I didn't think much of it at the time. Then I got in the car. Blood on the front windshield tint. Blood on the rear windshield tint. Blood spots on my headliner. Let that sink in. A grown man bled into my car and handed me my car like nothing happened. The blood was the most alarming part, but it wasn't the only problem. The film had visible wrinkles and misalignment that we noticed before we even left the lot. When we pointed it out, Toby brushed it off. "It'll go away on its own," he said. Getting a refund required a full day of back-and-forth. When we returned the next day, there was no apology. Instead, the person at the front desk actually pushed back. Her exact words: "Toby has been doing this for 30 years, and he has never done a refund. If you think about it, this is a good thing for you." Read that again. They put blood in my car, and I was supposed to feel grateful. We eventually got the refund and asked them to remove the film. When we brought the car back, Toby wasn't there. One person handled a removal job that needed two. The film came off, but so did five of my rear defroster lines. Destroyed. That's a repair that costs more than the tint job itself. So let me do the final math. I didn't save $50. I spent $60 in Ubers driving back and forth. I lost five defroster lines. And I still have blood stains on my headliner that I can't get out. Whatever he quoted you, it's not worth it. If you're still browsing reviews trying to decide whether to book here, let my experience be the last one you need to read.

Scheduled an appointment for 1/31/25. 2025 black Ram just wanted a brow on the windshield and front…read moretwo windows tinted. I arrived promptly at 915a. The lady at the front desk continued to chat and look at photos for 5+ minutes before she acknowledged I was there. I contemplated leaving at that moment but did not. The truck was done before 10a. It was a super rush job and not done well. We waited a month hoping the smearing and bubbles would dissipate. They did not so my husband reached out to the shop. He was told to stop in because a redo is only covered "ONCE". He arrived and that was repeated again as if it wasnt understood the first time. It was confirmed to be a crappy job. Appointment was set for removal and redo. We even left it longer hoping it would be done correctly. I (his wife) picked it up once the truck was done. I took it to my husband's job and dropped it off. He said it was worse than the first one. Extreme dust, bubbling, UNEVEN BROW, and chipping on parts of the tint. Yes this is on the Fresh REDO. He was highly disappointment and again the job was rushed. Not sure if the carelessness was due to NON important customers. This place legitimately did not have good customer service from the front desk women until it was time to pay. Nor did they take pride in doing a good job. Rainy day but the window has ridiculous bubbling and circular stains. Will add more photos when it's dry out. I am tired of paying for mediocre service

My day old new Crosstrek was dented within an hour of driving it off the new car lot while eating…read morelunch. A week later I visited Xtreme and they did a GREAT JOB pulling three dents out of the driver-side door utilizing paintless dent repair. I was in an out within 2 hours. Additionally, everyone I came in contact with was absolutely a pleasure to speak to...from the initial appointment, to the on-site greeting, to the dent repair expert and to the owner and his wife. Although I hope to never againhave a dent that needs pulled, I will certainly visit them again if I do get dented or I need a vehicle detailed. Overall a very impressive experience. THANKS!

I took my wife's car to get detailed at this local auto shop. This is my first time dealing with…read morethis company. They took great care with our vehicle and did a great job. I was able to be put on their schedule last minute and the car wound up looking brand new!! Their pricing was very fair and the turn around time for the cleaning was just a few hours. I would highly recommend this place! (Very friendly associates too!)

Absolutely the worst glass guy I've ever seen. He did more damage to the car than the total cost of…read morereplacement. Windshield was covered with adhesive backing plastic wrap used in the automotive industry. Roy removed the plastic and took paint off the hood. This is a BMW convertible that had original paint. If he had only carefully and slowly removed the plastic, he would not have destroyed my paint. See photos. After that, the aftermarket molding he used is bunching up and pulling away from the car.

From the owner: Free Mobile Glass Replacement-we come to you. We specialize in Classic & Antique Cars. All Makes…read moreand models. Small cracks repaired. We accept and process all insurance. Heavy equipment glass replacement & large commercial trucks. We stock all glass in our warehouse. All technicians are Master Tech Certified.

A rock hit my windshield when I was driving, causing a crack. I was reading some online reviews and…read morecame across this company. They have a coupon that saves you $50 off your car insurance's deductible! I loved that I saved money, AND I supported a local Pittsburgh company. The installer came to my place of work and installed the new windshield in less than an hour. AND he was able to remove my inspection stickers from the old windshield, and adhere them to the new windshield. This is a great company, and I highly recommend them.

The were quick, on time, and so friendly. Would DEFINITELY recommend!!! They really came through!…read moreI've had so many bad experiences with business, this is the only windshield company I'll go through in town!

Everything went well.! I went to the safelite on Frankstown…read morerd Penn hills . They were awesome start to finish. Every time that they touched my vehicle I was sent a text, every phase. Oh my goodness the lady took care of Me (I'm so sorry i forgot your name) She was so very nice to me. Customer service skills are off the chart. I was so pleased, very impressed with her. She made me special . Your entire team I Felt were great, but that lady that I can't remember her name was very special.

They threw away my inspection stickers after replacing my windshield. I got my car inspected four…read morehours away from where I am now. Safelite has been very uncooperative in helping me or explaining why I didn't get my stickers back. Do not recommend.

Very good service and happened to get right in due to a cancellation. However, the quality of the…read morework is worth the wait. Prices are very reasonable.

Zach and Steph were extremely accommodating and professional. They were very nice people and it…read morewas a great customer service experience. The windows look great! 10/10 would go again.

I had the unfortunate incident where I needed to get the windshield replaced on my Bestie's car I…read morewas borrowing. I must say the assistance I received from the Safelite rep was wonderful. The the repair was done by Jesse who was awesome and very quick very efficient. I thank him for his wonderful demeanor and professionalism while handling the windshield repair. My only negative is the phone computer intro system is terrible. It is so hard to get to a person and then it will hang up on you. I had to call back multiple times before speaking to a real person very frustrating. I like to talk to people and the computer phone system is the only negative I have to say but everything else about Safelite was wonderful. Great overall service and price is good.

We needed my windshield replaced & recalibrated. Making an appointment on line was very easy. We…read morewere given an estimate of time to complete the job of 3 hours. We decided to drop it off the evening before and we would receive a call when the job was completed and we could pick it up. When we dropped off our car, Justin was very pleasant and informed us of the process. As we left we realized that the garage had no power due to a recent storm. Even with no power we were treated exceptionally well. To our pleasant surprise our car was finished very early the next day and we received several messages text, email and telephone call that we could pick it up anytime. Justin was there when we picked up our car. Again he was pleasant and explained to us how to get our inspection stickers for the windshield. The car was very clean, no sign of glass anywhere. I highly recommend this Safelight garage. Professionally done, courteously treated.