Randy saved our rugs! I was ready to throw out my beautiful silvery soft rug after Stanley Steemer…read moreruined it! But Randy and his team at Solid Surface Cleaning brought it back to life. It is so beautiful and soft again, looks brand new. Randy cleaned 3 of my area rugs, including one wool, and they ALL look phenomenal! I am incredibly grateful I found him and will continue to utilize his services...as well as tell everyone we know! Thanks Randy!

Randy does a great job and takes pride in his work. I've wanted my grout cleaned and sealed for…read moreyears but was worried about these cost. Wish I would have done it sooner, the prices were very reasonable. I also have him booked to clean my carpets soon, I look forward to that. I've used Stanley Steemer in there past, but wasn't impressed.

They didn't show up but I think they had something messed up. No pictures or anything else. Just…read morethat.

Need to have a portion of our basement pad replaced and carpet stretched following a washing…read moremachine repairperson's mistake on our first floor (water poured into our basement). We've had the water mitigated by another company, have estimates of the damage, insurance is making it right again and we are starting to restore. Inquired whether Jensen's does this type of work. They do. I asked, "Could we get an estimate?" Their response: "Maybe you should go with another company, we are a month out". My response: "That's ok, everything is 6-8 weeks out". Their response: "Something about your request doesn't seem right and I feel uncomfortable with this situation." My response: "What could be uncomfortable, I am asking for a service, you said you do this type of work. Do you not want to do business?" Them: "I am uncomfortable with insurance being involved and you have an estimate already from another place, why don't you go with them." My response: "Insurance isn't an issue, they are paying to rehab what is needed, the first company who mitigated the water gave us an estimate on the repair but we are looking at our options, so we found you online." I say, "It seems you are suggesting there is something odd about our request. I ask again, "Do you not want our business?". Their response, "No." So rather than saying they don't want our business to begin with, they push us to seek another provider then say there is something that makes them feel uncomfortable about our request. That is just strange to suggest to a customer! Just say you don't want to do a job, one that I can only assume must've been assessed as a "smaller" job. Be upfront with the customer! Not a good interaction.

Highly recommended!!! Very friendly and professional employees who are extremely thorough with…read moreeverything requested. Much appreciated and booked the next appointment since we were pleased with the first outcome!!!

Pros -- fast response, easily available for needed time which was last minute…read more Cons -- felt like the job was rushed. Glass shower doors still with water spots after they were done, areas of floor still with dust, streaky mirrors etc. Overall, did a decent job and helped me out when I was in a bind, so I am grateful for that, but if I have more time to find someone in the future, maybe I'll go with someone else.

Best thing John was on time, after that downhill. Never introduced himself. Came in the house and…read morejust started flipping lights on/off and started moving things. Put his phone and other things just anywhere. Did not communicate at all. We found a broken tv antenna cable after he left that my husband had to fix. Used our water faucet outside, didn't know he did that because he did not communicate with us. After trying to sell us his chemicals and taking our payment for services he just left. Not a good bye, are you satisfied, nothing. And he left these little grey sponge blocks, don't know what they were for. My husband's bowling ball was in the middle of our memory foam bed. No customer service or courtesy at all from this guy. I let this man into my house, he should be respectful. Before going to bed our carpet were still very wet. We had opened all window & doors with ceiling fans on since John left. The next morning carpet felt crunchy, not soft like it was. But the worst part I awoke to a wet dog smell. The whole house smelt terrible! I will have to hire someone else to re-clean my carpets. More expense. I will NOT be using this company again. Poor customer service. Filled out email survey sent to me immediately after payment. Called 1-888-637-9842. No respones. BEWARE!

Stanley Steemer (Ward Management Services dba) in Green Bay, recently cleaned carpets in a living…read moreroom and hallway and was supposed to use deodorizer. When I entered the place, it looked like they did not do a good job and smelled like pet. I re-cleaned myself and took pictures of the dirty water and will attach here. I contacted them twice and sent them my pictures and received no response. I suggest you go elsewhere if you want a clean carpet.

The 2 stars equals the cleaning...they did a pretty good job. My complaint is the pricing. She…read morecharged us $2,200 to deep clean my new home, and all the other companies were half the price. She also told me I need to pay for wear and tear of her vehicle and time in the drive. I wish my job would cover that. Unrealistic...she also cancelled on me, I need reliability. I know she has done that to other homes she cleaned, so I'm out. Would NOT suggest them. From Sabrina's response it's obvious how abrupt she can be. Be aware if you decide to hire them. Side note, my name is indeed Laura! So don't try that fake account accusation.

Sabrina and her team did a great job with short notice when I needed someone for a move in…read morecleaning! They did the carpets and cleaned from top to bottom! They even worked around my 2 dogs who wanted to help! Thanks for the amazing service and will be using again in the future!

He came at the time he said he would and did a very great job in a very short time. The carpet…read morelooks better than it did when I first moved into this apartment over ten years ago. I'm gonna do the best I can to keep it looking as good as possible from now on.

Go get carpet fresh sprinkle on carpet , vacuum off and done. That's what the service amounts to.read more

Warren did a great job and was exactly what we were looking for in our apartment. He was…read moreresponsive to questions ahead of time and here as promised at the day/time we agreed to. Thank you!

From the owner: Exceeding our customers expectations since 2013 , We specialize in Commercial Office Cleaning…read more,Carpet Cleaning, Upholstery Cleaning and a lot more ! Whether you want to brighten up those cubicles, make the windows sparkle, inside and out , or the building power washed . At Clean Pro of WI we are always just a phone call away . We strip and wax floors too .