Need to have a portion of our basement pad replaced and carpet stretched following a washing…read moremachine repairperson's mistake on our first floor (water poured into our basement). We've had the water mitigated by another company, have estimates of the damage, insurance is making it right again and we are starting to restore. Inquired whether Jensen's does this type of work. They do. I asked, "Could we get an estimate?" Their response: "Maybe you should go with another company, we are a month out". My response: "That's ok, everything is 6-8 weeks out". Their response: "Something about your request doesn't seem right and I feel uncomfortable with this situation." My response: "What could be uncomfortable, I am asking for a service, you said you do this type of work. Do you not want to do business?" Them: "I am uncomfortable with insurance being involved and you have an estimate already from another place, why don't you go with them." My response: "Insurance isn't an issue, they are paying to rehab what is needed, the first company who mitigated the water gave us an estimate on the repair but we are looking at our options, so we found you online." I say, "It seems you are suggesting there is something odd about our request. I ask again, "Do you not want our business?". Their response, "No." So rather than saying they don't want our business to begin with, they push us to seek another provider then say there is something that makes them feel uncomfortable about our request. That is just strange to suggest to a customer! Just say you don't want to do a job, one that I can only assume must've been assessed as a "smaller" job. Be upfront with the customer! Not a good interaction.

I lived in an apartment complex that had a hired deal with Jensen's carpet care, so we didn't have…read moreoptions as to where we went. I would just say I was not impressed with the service. Quite honestly, I'm not sure if they ever really cleaned... our carpets still had dirt on them. The service was also quite pricey. I would not recommend; I will not be using this service again.

This company is AWESOME! The people there truly care about…read morenot only their customers, but also about doing their job right, and as quickly as possible. The quality of work they do is absolutely superior. Their level of commitment to excellence is unsurpassed. I will ALWAYS call CPR for any issues I have with my home - I know I can trust them to do an amazing job!

From the owner: On call 24/7- CP Restoration provides Mold Removal, Trauma / Crime Scene Clean Up, Fire Damage…read moreRestoration, Water Damage Clean-Up. Serving Appleton, Green Bay, Fond du Lac, Northeast Wisconsin.

I can't say enough about how awesome they were and the EXCELLENT job that they did! We have a giant…read morecarpeted basement that we thought we were going to have to replace the entire carpet because of the condition it was in and the amount of stains it had! They removed all of the stains from over the years that we thought were permanent! They were friendly, prompt and so affordable! I am thoroughly impressed and would highly recommend them! Thank you again!!

Wasn't impressed when he pulled up in an old van. Very direct and condescending. Would not want…read moreto work with someone like that at all. And this is the response I get from him via text. Stay away!!! Your house smells like a giant animal turd be happy I even walked in the door. That was the lowest thing anyone's done to me in 33 years of working my business I hope everything turns to mold you deserve it.

They did a fantastic job. The carpets look great. Would definitely recommend them. Our stairs were…read morereally stained and they look beautiful.

We had just moved into our house and notice a pet odor that need to be addressed and wanted to…read moreclean the carpets while the house was still empty. Our Realtor Diane Campshure Walczyk referred us to your company. Gary came out the same day for an estimate and also arranged for his crew to come the same day to cleaned and mitigate the pet odor. Excellent customer service, thank you Gary, and your crew for an amazing experience and quality work. We will definitely be calling on your company for all of our carpet cleaning needs.

We received above and beyond customer service from Elite Restoration owner and workers. After…read morecontacting them fairly late at night, the owner was over right away the next morning to assess damage and start the process of cleanup. There was excellent communication and follow through. Everything was made simple with our insurance company which was greatly appreciated! I would definitely recommend this service to anyone looking for an honest, straight forward, complete, and friendly company to help with their restoration needs. Hilary H.

From the owner: Call for water and mold damage restoration.read more

Sullivan's helped mitigate flooding on three floors in our home from a malfunctioning washing…read moremachine. They were prompt in arriving at our house and through the three months of repair the company was professional, communicated effectively, worked closely with our insurance company and are just all around good people. We are thankful for the work they did to help us.

Had fire damage to my pillar in July 2023 and my insurance company suggested Sullivan's Cleaning &…read moreRestoration. I do not recommend this company. Took over a year for them to work on a stucco pillar and they did not complete the job. Poor communication, poor workmanship but continues to ask for payment even though they were informed of the poor workmanship, cracking pillar, and incomplete job.

Andy and his team at Recoveron, are trusted partners that get the job done! We greatly appreciate…read moretheir efforts in providing needed solutions and are happy to recommend their services.

Recoveron did an excellent job at our faciclity. The whole plant needed a good cleaning and…read moreRecoveron did a great job. As extra touches came up, it was handled with a smile! Great Folks

These people yet have resolved my issue. The work has yet been completed. They refuse to fix my…read morestove issue.

This company is a joke. Literally. 0 stars would be more appropriate than 1. The quality of work…read moreand the customer service is absolutely brutal and that is an understatement. They attempted to provide service for water damage in my home which escalated into a mold remediation and asbestos abatement job. They pulled their equipment before the dry out was completed. They did mold remediation with no containment and left moldy building materials in my home and garage. They are not licensed to provide asbestos abatement but proceeded to do so, again with no containment, putting me, my home, and their un-trained employees at risk and exposed to extremely unhealthy conditions. They damaged windows and appliances while performing their work and refused to replace them. The list of awful things goes on and on and ultimately they walked away from the job without ever finishing the work ( I'm actually ok with that because they have no idea what they're doing) but they did send the director of operations, Mike, out to address my concerns and he provided me with an incredibly terrible customer service experience, so I requested that the owner of this franchise, Todd Frank, contact me so I could discuss the situation with him. I was mistakenly under the impression that he cared about his business and the quality of work his people are providing, but I have yet to hear from him or receive a call. Pretty sad I would highly recommend not using their services

I read reviews of quite a few companies and settled on Well-House. The website was very clear about…read morethe pricing and the process as well as the team's commitment to respecting the physical property and people in the home. I called and confirmed the house stats and prices and made the appointment. I know this is a dusty business, but the truck, equipment and crew were all clean neat and tidy. Matt and Angel were polite, friendly and left my visible home cleaner than when they arrived. After seeing the before and after photos of the ducts they obviously left them cleaner than I thought possible. The house is almost 60 years old and the ducts had never been cleaned. It was so worth it! I had problems receiving the photos, but the office manager and even the owner worked to get them to me. The actual service performed was great and the field workers, staff and owner addressed all my concerns and issues. EXCEPTIONAL!

Very simple process, very professional employees, etc!! I would hire them again if their services…read moreare needed