I am not from here so had to just put search the internet under phone repair. When I saw 5 Star…read morecell repair high marks I felt certain Marc would help and I'm glad I was right. He was busy and was willing to help by fixing my phone within an hour. It's nice to know there are still honest, great people in this world. He charged a fair price and DID NOT try to upsell me on anything. Highly recommend for any repair needs.

Great experience!!! If you are looking for someone who is reliable, affordable and quick. This is…read moreit! Went to verizon to use my insurance I paid a ton for over the years and they could not fix my phone or recover any of my information. Instead wanted a high deductable to give me a wiped refurbished replacement. 5 star cell repair took my cracked, broken, wet phone and had it repaired remarkably quick and for an honest price. If you go anywhere else you are making a mistake.

The gentlemen working here seem very kind and knowledgeable. I hate to write a bad review but they…read moreessentially broke my $600 laptop. I brought in my laptop for a simple case/hinge repair. Everything still worked, the case was just cracked from overuse (no, I never dropped it). I paid them $200 for the parts and labor, and the laptop looked good when they handed it back to me. Unfortunately, I brought it home and noticed that the screen wouldn't turn on. I feel stupid for not turning it on in-store, but why would I assume I needed to? I brought it back in to them the next day and told them about the issue. They kept asking if I'd dropped it. They looked it over and admitted that they must have displaced something (broken it) during the case repair. I was under the impression that they wanted to make it right, so I was flexible and forgiving. To cut a very very long story short, I ended up driving back and forth to this place a total of nine times for a variety of reasons (they ordered the wrong part, the part was "dead on arrival," they were out of office for hours at a time, etc). In the end, they told me that more expensive parts would need replacing (i.e. I might as well buy a new computer). They did not offer to fix it or refund me. I was so frustrated I just walked out. Wish I had stood my ground and at least asked for a refund on the case. TLDR: my laptop worked before they touched it, and now it doesn't. Now I'm out $200 and I'm stuck with a broken laptop. Tech Doctor: if you'd still like to make this right with me, please reach out.

Spot On! Miles solved all of my technology problems! I had 8 different issues that I had and did…read moreso in a respectful (I am not a techie!) and efficiently. Some of my issues were simple (synching up passwords) and others were more complex and he just dove right in and solved them! I will use Miles again!

Chris quickly diagnosed the problem with my thirteen year-old computer and advised me how to…read moreproceed when I returned home with my computer. He also gave me some tips about using Microsoft Windows 10 and the Brave internet explorer. When I asked how much I owed him, he said, "Nothing. I don't charge for just plugging in the computer." SMS Computers has a new customer for life. If you live in the Athens area or in Henderson County skip the trip to Tyler or DFW for computer services. Give Chris and Vickie at SMS Computers a visit instead.

These people know their stuff!! Extremely nice and took time to explain things to me about my…read moreprinter and computer then didn't even charge for time .. will always go back

Did a great job fixing the charging port on my old android. Replaced it in 30 minutes. Awesome job!read more

I have never left a bad review before, but I am leaving one now. I took my iPad in on Thursday…read moremorning to get the charging port replaced. They told me it would be a few days because they had to order the part. No problem. On Saturday, I receive a voice mail from them telling me that my iPad was ready. I went on Monday morning to pick it up, and they told me that they were just starting to work on it. I told them about the voice message, and they denied it even though it came from their phone number. So, I had driven 30 miles for nothing. They said it should be ready the next day (Tuesday) and they would call me. I didn't hear from them on Tuesday, so I called them on Wednesday. They said they were not quite finished and would call me that afternoon. On Thursday, I called and they said they were working on it and would be finished by 6 that evening. I told him that I was coming to Tyler on Friday morning so I would get it then. He said he would call when he was done. On Friday, I still hadn't heard from them, so I called them again. He said to give him an hour. I told him that I felt like I was getting the run around because for three days, they had told me it would be done. He said he would call me personally within the hour. I got a call a couple of hours later telling me it was ready for pickup. I drove to Tyler and they handed me my iPad. The glass was filthy and scratched. When I told him it was scratched, he snatched it out of my hand and squirted a cleaner on it. He handed it back to me. It was clean but was still scratched. I told him that it had deep scratches on the glass that were not there when I brought it in. He said that they didn't do it. I told him that the iPad had been in a case since I bought it and was in perfect condition when I brought it in. Nevertheless, I paid and told them I was not happy. I got my iPad and left. Before I could get in my car, he came running out to tell me that the case I had probably didn't protect the glass. I happened to have my case in my car. I showed him that it was a waterproof case and totally covered my iPad. He kind of looked shocked and said that the only thing they could do was put a tempered glass on it. I declined and left. In my opinion, they aren't trustworthy and are rude.

I took my laptop in to have a battery replaced. You gotta love the fact the manufacturers make it…read morenecessary to open the case to get the battery replaced unlike 10-15 years ago. I took it in on a Friday and had it back by Tuesday morning. They are quick and polite, and I would highly recommend them for your computer repair. They are also rated A+ by BBB.

My company has used Sys Logic for many years. Chris is the only outside person we trust with…read moreprotecting our data. He has always been prompt and professional. I highly recommend Sys Logic.

249 for a ipad screen repair from a third party is ridiculous when Apple charges the same priceread more

Phone repair pro always provides the best phone repair, whether it's replacing a cracked screen,…read morereplacing a battery or just replacing a screen protector. You can always count on the best customer service and a great team.

Bryce is so helpful & fixed my iPhone issue within minutes. We've use this Hwy 64/Loop 323 in…read moreTyler for years for dependable, expert & affordable service. Kathy Holdway, Dragonhead Retreat

Been using the Mail House for at least 10 years now. I've never had a single problem. Package…read moredelivery, package drop off, pick up, printing, faxes; I've used them all with zero issues. They have updated the place and added new services. Always helpful, even with folks who get ugly.

I don't ship items often. My wife asked me to ship a FedEx pkg and 2 USPS pkgs. I asked the guy…read moreworking if I could drop USPS pkgs there. He said yes he would "take them for me". I assumed he'd scan them and get them to USPS. Nope! Didn't scan them, didn't take them, as far as I know he took them to his house. When my wife went back to ask about them being shipped and why weren't they scanned in she was told "then you should have taken them there yourself ". No shit, my bad for trusting the "mail house"!Thanks for nothing and some terrible customer service.