Excellent!! Painless!! Compassionate!!Communicative!!Allows patient to be part of decision…read moremaking!1Advanced technology!!

Second attempt to collect a refund check because we were over bill and again we get the runaround…read more The doctor is not in. The business person is not in. There's no manager on duty been going out for three weeks. This is ridiculous.

I've had only an initial consultation with Dr. Solomons regarding an issue caused by an improper…read morecrown installation by a different dental practice that is causing problems. Dr. Solomons took the time to perform a thorough exam, diagnose the underlying issue(s) clearly, and thoroughly explain the options available to address the issue(s). Dr. Solomons and his staff appears to be very professional and well informed. The practice has examination rooms, surgery rooms, and offer orthodontic services. I believe that all practical options to address my problem were clearly and understandably presented, along with the advantages and possible shortcomings of those solutions. Going forward, I have faith that this practice cares about their patients and Dr. Solomons has demonstrated knowledge and experience that probably could have prevented the issues I'm now experiencing. I look forward to (???) having dental work performed here soon.

The dentists and hygienists are great, their front desk- (snotty girl who seems new) needs some…read morehelp as well as the billing dept. Apparently they don't sent bills out only txt messages - looks like spam with just a number showing up, -10 months later from my last visit I'm told my bill is going to collections for non payment - A TXT MESSAGE IS NOT A BILL- if you don't want to to spend money on mail then email the bill with info on how to pay online- What f***ing genius thought this was a good idea. If you want your business to be professional then act like it

Everytime I come here it's a great experience. The staff is thoughtful and courteous. I was there…read moretoday. They never have you in pain when working on you. Great dentist to go to.

I had a TERRIBLE experience at Diamond Dental today, with Dr. V specifically!! I went in because a…read morecrown of mine (that was done in their office) fell off, for the second time. It was originally done in 2020, and fell off for the first time in 2021. She told me that she was going to have to charge me to re-cement it. (I don't have insurance) I asked how much. After about 10 min of runaround with her & the billing specialist, I was told the charge would be $150! I told her that I would pay it because I have no choice, but that i thought it was ridiculous that I would have to pay that much money to glue a crown back on. (I had a previous crown on a different tooth that lasted me 15+ years without ever coming off!) At that point, she told me that she was not going to put it back on for me because "I don't trust her work"! So, after spending almost 2 hours there, I had to leave without getting the crown put on, at 3pm. She was aware that I was going to NC tomorrow and there's no way I would be able to get in with any other dentist this late in the day. And she actually looked really pleased with herself for refusing to do the work. It was honestly the most unprofessional experience I have ever had at any dental office. I hadn't been into the office for a long time, for personal reasons. She took several opportunities to point that out to me as well. As if that was the reason my crown (which to my understanding is permanent & should not be coming off multiple times) came off. I have a lot of dental issues. I have spent thousands of dollars at this office & have family members that have spent tens of thousands. I actually talked to Dr. V today about finally putting together a plan to get to the bottom of all my issues. And now I have to find another office. I really loved Dr. Wong, but he is there anymore. The rest of the staff in the office are AMAZING & SO KIND!! The office is beautiful, with all the newest technology. There are so many nice things I can say about the office in general. But after today, I will not be returning. The way that Dr. V handled the entire situation was extremely UNPROFESSIONAL & UNETHICAL. I now have to drive to NC without my fragile tooth unprotected and deal with it when I come back. All because the crown that they did has fallen out twice in less than 5 years, and I told her that I felt taken advantage of for being charged $150 for that!!

I feel like me adding a review for a dentist office is kind of a bad idea because you can always be…read morelike mad and give a bad review because something doesn't go your way. But honestly this places care and helpfulness is always great they truly care for your teeth health and they are here to help not hurt you in any way shape or form well that's if you need some teeth removed then that's a different story. My dental hygienist is always great who truly cares for me and my mother

My experience with their practice was disappointing. The office works are very nice and easy to…read morework with. But the dentist was to me misleading when it came to the costs. First I was told the full mouth X rays are covered by my insurance (they were not). Then the estimate for the root canal and how the amount the insurance would cover was wrong. Then the extraction costs were higher due to difficulty, which it did not seem to be. Finally I paid the bill at the end and put it behind me. Now one year later I receive a text that I owe another $540 and will be sent to collection if not paid. When I asked the reason for the additional cost the answer was not satisfactory. The best part about it all, is the tooth feels loose and I don't feel comfortable using that side. If you know a good dentist please tell me.

One of this place dentists worked in Manhattan office where he did bleaching of my natural teeth…read moreone time and convinced me to do bonding so I don't have to do "bleaching " any longer. That's how my teeth looks now See pictures before bonding and just a few years after! Do not trust this money and ass grabbing "used car salesman"" awful crook !

This dentist almost killed me. That sounds dramatic, I know, but here's what happened: I had two…read morecavities scheduled. During my procedure, with laughing gas, I was told that I was going to have a root canal. I was pulled off the gas and told to sign some papers. I did this, and then went back under the gas, feeling nauseated the entire time. It was then the worst root canal of my life; long, painful and nauseated. When I came out the dr and the nurse looked visibly shaken like they hadn't expected it. I was sent home WITHOUT a prescription for antibiotics. Over the next three days, my swelling went from bad to worse as my neck began to swell up in the front. The pain was unbelievable. On Monday I called the office as soon as they opened and todl them that my neck was swelling. I was told to take ibuprofen and use a hot compress. On Tuesday, it got even worse and I began to struggle with the feeling of something in my throat. I went into the office and the dentist looked at me and said "Well, I think it's an infection, so we will give you another round of antibiotics. I said "You never gave me a first round" and they looked panicked. They sent me to an oral surgeon in New Milford who did x-rays. They could see the infection and told me if it got any worse to go immediately to the ER. The next morning, I woke up and could barely breathe. My husband raced me to the ER where they pumped me full of steroids and antibiotics and did a CAT scan on my neck. I was there for nine hours, and I have never been so scared in my life. There are no words to capture how scary it is feeling your windpipe slowly close. When I reached out to the dental team, I heard NOTHING. They did not check on me, they did not offer any help or empathy. This mistake, and their lack of follow up not only almost cost me my life, but it cost around 8,000 in medical bills. When I went to them with a reasonable request to pay back thte money that their mistake had cost me (and nothing more), they couldn't be bothered. I had to pursue it for months until an outside company reached out to me to say they believed they did nothign wrong. I have never gotten an apology or even a voicemail from the dentist. DO NOT GO TO THIS DENTIST. When i went for a follow-up to another dentist (since I refused to go back), she told me that my root canal was done improperly and that we would need to do it again because it was done sloppily. I wept in the chair at the idea of having anything done in that area. This was my experience with the Dental Team; one that I unfortunately for my health and my bank account, will never forgot.

My experience with this dentist was one of the worst in my life. Last year, I began feeling a…read morestrange sensation in one of my back molars. Concerned, I booked an emergency appointment (which was incredibly expensive) with Dr. Adrienne Tartagni the following day. The appointment seemed routine; they took X-rays, which I didn't expect to reveal anything alarming since I had seen my own dentist back in my home state less than two months prior for an exam and cleaning, as I don't reside permanently in CT. After reviewing the X-rays, Dr. Tartagni performed a hot and cold test on my tooth and abruptly informed me that I needed a root canal. I was surprised because I didn't feel much during the test and mentioned this to her. Looking back, it seemed like she was either guessing or pushing for unnecessary treatment. After being told I needed a root canal, I was taken to the financial office and given an exorbitant out-of-pocket estimate. The news was especially stressful since I am a college student and my dental coverage is in my home state. Ultimately, I sought a second opinion from my dentist back home, who promptly reassured me that my tooth was perfectly fine and that I had narrowly avoided being taken advantage of. Multiple X-rays confirmed this, and other dentists agreed that no treatment was necessary. This happened about a year ago, and today, my tooth feels completely normal and the strange sensation has disappeared. It even felt better a couple of days after the visit, despite the lady working in the financial office saying that the "pain would likely just get worse" if I didn't go through with the procedure. My dentist back in my home state confirmed it was just sensitivity, which I'm confident he was correct about. I believe Dr. Tartagni and her office should feel ashamed for causing such unnecessary stress. While I understand that medical professionals can make mistakes, the entire experience was incredibly frustrating. I often reflect on how fortunate I was to have questioned whether the procedure was truly necessary, especially considering the invasiveness of a root canal. This situation has left me wondering how many others may have been similarly affected by their practices. If faced with a recommendation for an invasive procedure by this office and you're unsure of its necessity, I strongly urge seeking a second opinion.

This place is the absolute best. I had an emergency, a fractured tooth while away from home. I…read morewas calling around for an appointment and was beginning to panic. They managed to fit me in and I felt like a treasured guest there, even though I won't be able to see them regularly. The office is super clean, runs smoothly, and everyone there was so kind, to me and to each other. They took x-rays to confirm the break, and the dentist polished down the tooth to make me more comfortable until I can see an endodontist. I am so grateful... I only wish I lived closer so I could see them again!

THIS IS THE BEST OF THE BEST!! This office consistently…read moredemonstrates the best of the dental industry! . Aimee and Jennifer are always attentive, patient, and willing to help. The office staff took the most amazing care of my son from explanations, preparation and after care so there was never a question or concern. Dr. Calcaterra took the time to create plans that met our needs and reduced after care pain or discomfort. I cannot say enough about how this dentist office has changed our lives. My son willing goes to this office knowing that they are all going to take care of him. Jennifer has been invaluable to us regarding scheduling, timing and payments. Without her I don't think we would have been able to get everything done. Highly recommend this office and if you have a child that has anxiety, THIS IS YOUR PLACE! Thank you a million times over for taking care of my family!!

Always love to come to this office! The entire staff is always friendly, patient, helpful and very…read moreattentive. I highly recommend!

Don't know if I trust them after my last experience! Hard to get in touch and seem they want you to…read moreset up an appointment even for basic question. YMMV!! I have teeth sensitivity so use prescription toothpaste. Ran out of toothpaste so called the office on Monday and left a voicemail for a refill. Nothing happened till Thu, so called the office again at 9 AM talked to the receptionist was told I will get a callback. Didn't get a call till 4:40 PM so went to the office in person to get the prescription. Was told that the doctor is busy back to back and that I'm not the only person waiting. They will let me know when the doctor is available and if they will issue a refill. We are talking about Fluoride Toothpaste here not opioids! They called close to 5 PM saying as a one-time courtesy they will refill. However, going forward I will have to make a checkup appointment with the doctor only after that they will give me a toothpaste refill. So essentially, I need to see the doctor every month. This is in addition to my routine 6 month visits where they confirmed 2 months ago that my Oral health is just fine. Never had this experience with any other dentist.

I always feel very welcome and the hygienist came to the waiting room to greet me. I was called…read moreimmediately. She gave me sunglasses to cover my eyes. She had on full protective clothing and my cleaning went smoothly. The dentist examined me afterward and found I needed a crown. When I spoke with the receptionist he gave me suggestions on how to ask my insurance to get the money? I am someone who hates dentists but I would recommend this place to everyone.