Very professional and friendly staff, no long time to way for the doctor's appoitnmentread more

Dr, Reyes is an excellent doctor and surgeon as well as a kind and caring person. He is meticulous…read morein his treatment and I appreciate him more than he will ever know. A wonderful person as well as a great doctor.

I was in the Key West office a few years ago to check a brown spot and the girl (Dedee?) took a…read morepiece of my leg "to check" in a way that I still have a huge and ugly scar. I had this procedure done in NY and AZ and never had scars.

The PA Morgan Miles diagnosed my skin lesion as an aktonic keratosis without a biopsy and just used…read moreliquid nitrogen on it. Turns out that it was Malignant Melanoma and I am now undergoing treatment for a stage 3 cancer. They did not biopsy it until 10 months later when I complained it was not healing, but by then it had grown large and deep with ulcerations and needed surgery and immunotherapy. The PA's in this office need re-education and when I called the office and spoke to the office manager about this situation she was uncaring and said they did nothing wrong. I asked for a Follow up call to let me know how they were going to prevent something like this from happening again and the managers said they would not do that. I will be notifying the medical board in hopes that they can order some re-education for the PA's or more supervision by physicians.

Dr. Fariss Exemplary Dermatologist !!!…read more Definitely will recommend as VERY professional. The staff very helpful and knowledgeable. Michael Eisenman

Was a patient here until I called to reschedule an appointment and what sounded like a real person…read moreand claimed to be a real person was actually an "AI ASSISTANT" was being used and was able to access all of my private patient information and medical records. I never gave consent to give AI access to all of my information. I'm very upset that my private information has been used and supplied to artificial intelligence. You should know all your data is at risk!!!

"Cancelled my surgery with less than 24 hours notice -- after a month of preparation"…read moreI had a procedure scheduled for a Friday morning and received a cancellation call less than 24 hours before. The reason given was that my last in-person consultation was 10 months ago. That is information this office had access to from the moment I booked -- a full month prior. In that month, I checked in with the office weekly with preparation questions and received zero indication that anything was wrong with my eligibility. I filled a prescription they required me to have. I took a Friday off work. I cancelled my gym membership for the recovery period. And because you cannot drive yourself home after this procedure, I spent two weeks working through my small circle of friends -- all small business owners -- to find someone willing to rearrange their schedule to drive me. That's a 2.5 hour round trip for a 90 minute procedure. Their schedules were now affected too. The week before the surgery I called the office with a question about an additional treatment, and I could clearly hear the doctor in the background audibly prompting his receptionist on what to say to me. This office had every single piece of information needed to identify this supposed eligibility issue weeks ago -- and said nothing. Not during my weekly calls, not when I confirmed my prescription, not at any point. Instead they let me complete the full logistical and emotional preparation for surgery, which is not a trivial thing for someone who doesn't undergo procedures regularly, and cancelled at the last possible moment. No meaningful accountability. No effort to make it right. I'll be going elsewhere and I'd encourage you to think carefully before investing your time, energy, and trust here.

Love this office!! Dr. John D. Verghese and Barbora are wonderful! Very professional, honest,…read moreconscientious and quick to get you in if you live in the area or just passing through. He has two offices one in Marathon Fl and one in Key West. Prices are very competitive you won't go wrong! Enjoy!

I've never in my life had a more absurd waiting experience at any other doctor's clinic. Don't…read morebother making an appointment because you're going to end up actually being seen over 2 hours later. Once you get out of the regular waiting room, there's a SECOND waiting room for you to wait in. And all of this for a literal 5 minute appointment with the doctor... There is such little parking and overall, just a frustrating experience coming here. This was my second time coming here because I wanted to give this place the benefit of the doubt but it's so clear that this level of chaos is just normal here... never coming ever again...

I am writing this review based on my visit March 11,2021. I went back and forth on whether I should…read moretake the time and write something regarding this office. I decided I should after I saw that 2 reviews were flagged not recommended. I visited the 2nd office Dr Jany Sanchez in the Kendall area, off Bird rd. Dr. Sanchez shares this office. She is in this office only on Tuesday & Thursdays. When I scheduled the appointment, I was told the last appointment of the day was at 3pm. I took that appointment because I work full time. I arrived on time after having difficulties finding parking. Once I checked in at the widow by a not so welcoming employee, I noticed that the glass windows are covered in messages. There was a sign that said if you wrote a good review, you will be given a free product. Another sign warned you about the parking situation, that if you didn't park in a spot, your car would be towed at your expense. Another sign said, 1 procedure or treatment per appointment. Lastly the sign said payment must be made after services rendered. I went back to the window and asked about the parking because I was concerned that I would walk out and not find my car. The Employee assured me it would be ok. I waited for 2 hours after my scheduled time. Finally, I got called in and I had to pay for the visit even though I hadn't even seen Dr. Sanchez. I asked the employee at the front, are you charging me the office visit or the contracted amount. She answered yes, the contracted amount. I "trusted her". I was escorted to a room to wait for Dr. Sanchez. When she arrived, she asked me for the reason for my visit. I told her I was there for a full body check. She asked me to take my blouse off and stayed in my camisole. She didn't hand me a gown; she didn't ask me to take my pants off. She looked a mole and said, I'm going to remove it but not to say anything in the front because it would be considered a 2nd treatment/procedure. She said that all she would charge me would be for the shot she had to administer. After she finished, she prescribed me a cream to pick up at my nearby CVS. I checked out at the front desk and paid an additional $65 for the shot. You would think this was the end of my visit. When Dr Sanchez office submitted the claim, I received an explanation of benefits letter. This letter explained what services the office conducted and what the insurance covered and what was deemed my responsibility. When I looked over my responsibility, I noticed immediately that I had overpaid. I called the office and explained all of this and the lady spoke to me in Spanish and said yes, we owe you a refund check and we will put it in the mail. I said roughly how long does it take because my concern is getting lost in the mail. She said a few days because its local. I said ok. I had completely forgotten about it and realized 3 months had passed. I called the office again and she said we are closed for 2 weeks please call back on the 17th. I had forgotten again, so I called yet again, the lady who answered said I told you we have been closed for 2 weeks. I responded that's what you said 2 weeks ago. It has been 7 months since my visit and still no answer from anyone I informed my insurance and they are "trying" to help me also. I thought as a dermatologist Dr. Sanchez is ok but just because of the people she has hired to run the office, I won't be back to see her.

Dr Victoria is super nice the tools she uses is not that painful I went their to get laser on my…read moreleg ( because I fell down a stair) and she also did the stitches and when i was done with the laser she told me that if I wanted to I didn't have to do it again and I do recommend her!

Quick followup to my visits…read more Dr. V is absolutely fastidious and meticulous about her work. A true artist in her field, she is personally invested in her patients well being which she treats like family. Most doctors are jaded, detached and treat their patients like a cattle call. I was given the advice to find a doctor I "was comfortable with" and Dr. V has far exceeded those expectations. A true gem in her field I have found in Dr. Victoria...