As a new patient, I expected a better experience. I was on time (actually, 25 minutes early) yet I…read moresat in the exam room 45 minutes past my appointment time. It was unprofessional to hear the doctor and assistant laughing and chatting in the hallway while I waited. When I finally asked when I would be seen, I was told by the doctor that she was reading my chart, with no apology offered. The lack of respect for my time is concerning, and the doctor's unprofessional, and disrespectful behavior is very concerning as well.

Unfortunately, this practice is going downhill since Dr. Burger retired and sold it. My husband had…read moreMelanoma surgery with this office several years ago (which I had found). Because of that diagnosis, he now goes in to be checked every 3 months. He has had a couple of places scraped or frozen but so far so good. However, in August of 2024, he went in to be checked and had a spot near his eye area scraped. He called a few days later and results were not in. He never heard back so we assumed all was good. In October 2024 he went back in for another check and was given a clean bill. About a week ago, last week of January 2025, he receives a call from a nurse there telling him that the spot they checked in August was basil cell and that he needed to come back in. She told him she tried to call him in September and couldn't reach him. No letter to our home address, no email to his email, no more phone calls trying to reach him, and no message had been left on his phone. Five months passed, and he had gone into the office for an in-person check. Nobody told him he had a problem. They also want him to wait another 10 days before they can see him. This is COMPLETE INCOMPETANCE! It is MEDICAL MALPRACTICE! So now this spot has had 5 months to grow and possibly become something dangerous. I am completely disgusted by this lack of medical follow-up to something that can be so serious, especially for a patient who has already had melanoma. We will be searching for a more competent Dermatologist.

Dr Ogholikhan is an amazing doctor with years of experience. She is kind, caring and extremely…read moreknowledgeable. I highly recommend her.

First time coming here and it was a good experience. Dr. Esther Manner expertise has helped me out…read moreconcerning my diagnosis and has been doing a phenomenal job. Front office experience is also very helpful and kind, I would totally recommend them.

In a world filled with more than one dermatology office, choose another place to call up…read more No one ever answers the phone...BUT WAIT...They claim they'll call you back in one business day...HA! I waited a week before leaving a second message...and here I sit, and the end of the second, one business day, after leaving a second message...annnnnd no call back. So there won't be a third attempt at getting an appointment at this place. I'll take my business elsewhere.

TERRIBLE BUSINESS PRACTICES! They keep sending bills for services either not billed correctly (per…read moreour insurance) or things we do not owe for. We have called them MULTIPLE times and keep getting bills! Now collections notices! Read the other reviews, looks like this is a very common practice here! DO NOT BELIEVE ANY POSITIVE REVIEWS!

I had intended to write this review back in January 2020, when Dr. Levender performed surgery on a…read morelymph node area under my ear. She was calm and careful, and very skilled. I felt complete trust as the classical music was playing, and I reclined back while the surgery took place. When I took off the bandages after a few days, I was so surprised that the scar was small and barely noticeable! She had been vary careful to make the incision blend in. I highly recommend her.

Dr. Levender is such a nice surgeon!!! She makes you forget that she's cutting out a skin cancer…read morefrom your face. :) She has also trained at the best Mohs program in the nation, UCSF. I trust her completely and recommend her to my family and friends.

Our daughters have been seen here for the last few years. Overall, we are pleased with the…read moreexperience. The one drawback is that it's nearly impossible to get anyone on the phone. If you're calling with a cell phone, you'll get an automatic message saying you can communicate with them via text. When I've tried to do that or leave a message, they do not respond quickly. Very frustrating at times.

It's been several weeks now in which I wanted to make an appt. Can't do it by phone, as I can only…read moreget a recorded message. Perhaps a remote admin? So after several phone tags later to my home phone, I then decided to text my cell to them, but they returned a call again to the wrong number. This is a common experience these days with doctors I use, in which the patient must be immediately available to answer their call backs on their schedule, not yours. I'm sure all doctors are unaware of this problem, and thus losing potential patients. So what I end up doing is either finding another doctor or going there in person and making an appointment.

I booked here because it's a convenient location and was looking to switch dermatologist ever since…read moreI moved. The front desk staff was having their own conversation the whole time I was trying to check in, and even though I was in the waiting room with another client they were talking bad about the clients they were on the phone with. I wish I would've walked out but I didn't want to pay a "no show fee" Gotta admit if you're experienced and just need to be in and out then this is your place but if you like extra information or detailed instructions this isn't your place. Kerri speaks way too fast and the whole staff seemed bothered doing their job. I had to stop her multiple times and ask for clarification. Could be because it was close to closing but definitely not coming back. I'd rather drive an hour plus for my usual dermatologist.

Dr. Yousefi diagnosed and referred me to a great surgical practice. I was nervous because I…read moredidn't know if they had experience with my condition. my results were excellent! I am glad I trusted Dr. Yousefi and followed her recommendation. The results speak for themselves.

Ive never dealt with a worse place. The entire staff is always angry and hard to talk to. They…read morenever return my calls. I called 3 times to get a refill and still hasn't happened.

Best dermatologist experience I've ever had! Dr. Edwards is…read moregenuinely concerned and vested in you as a patient. When visiting dermatologists in the past, I would often spend more time with the nurse than the actual doctor. Dr. Edwards entered the room, sat and listened to my acne life story from beginning to end. Her genuine concern and determination to provide a lasting solution was so comforting. The initial regimen she subscribed didn't provide the results she was satisfied with, so on the next few visits she tweaked the regimen until she was satisfied with the results. But the visits weren't all about her satisfaction! Dr. Edwards informed me that she was quite the perfectionist and told me to slow her down or say pause if it seemed like she was seeking perfection beyond my comfort zone. As months went by, my face totally cleared up. I've suffered with acne off and on since I was 15 years old and my face has NEVER looked this good. I've had a clear face before, but there would always be bumps under the surface. My complexion is as close to flawless as I've ever experienced. In my first visit, I was almost in tears due to the severity of my acne. I would cry myself to sleep each night and didn't want to leave the house during the day. My most recent visit to Dr. Edwards left both of us hugging each other and feeling relieved at how much my life had changed as a result of her efforts to clear my skin. I will pay any amount of money to continue seeing Dr. Edwards.