I recently moved here from Orlando and initially stopped going to the dermatologist due to having…read morebad experiences and feeling like it was a waste of time and money. My friend recommended Coastal Dermatology and Medspa, and I decided to give the dermatologist another try since it has been years since I've had my skin checked. I am so glad I went here! This was the very first dermatologist I've visited that did a FULL skin check. Other dermatologists would quickly look at my face and say everything looks fine. Katie used a magnifying glass to check everywhere, and my mind is finally at ease. Living in Florida, it's important to get checked for skin cancer, and I am so glad I finally found a place that takes their patients seriously.

If someone give this place a 5 star review, 9 out of 10 probably one of their own employees, I…read morewouldn't recommend anyone to come to this place, their front desk customer service was very rude, they don't want to listen to your problems, all they wanted = Money/Payments, the service was brief and they would rushed you out the clinic so fast, if you're looking for a treatment better shop wisely.

This practice I would not take my DOG too . I made an appt. took my morning to be on time. Im…read moredisabled so get around is a project. I arrived at the lobby. Sign Said no elevator on second floor . I had to get on the phone taking 30 minutes , multiple long buttons and pushef this or that. Finally a receptionist came down flight of stairs saying it's the building, well I said " you can call patients and tell them" if elder or disabled no elevator? Of course , not . My was morning shot, then I was billed a no show of $50.00 which I then had to call Humana and they called with me on line.( I was there on time.) Then he had to advocate for me. How uncaring and careless for patients. To beg off a false charge.The front office staff so wreckeless. Called to quit this practice and still receiving calls to contact them. Furthermore the male DR. Is only there limited days so wait for appointment . The female sees you in a quick cold manner after $ only. WELL if you want waits on the phone, charges that are inaccurate, front office staff unorganized, and headache. My only mission was to see a Doctor. GO HERE!!!! Waste your day on phone run around.Good Luck with elevator. I have spent more time on the phone, down stairs, insurance , only wanted 30 minutes skin well check. I quit... OH DONT FORGET TO TIP. They charge you extra money . Little charged here and there to line their greedy practice. They make my skin crawl... Is all they do for my skin. There are dermatology right down the street several . I m checked out of this $$$$$ opportunitist $$$ place.

They quote you a rate based upon insurance then send you a bill and say "oh we are sorry the $490…read moreto remove a mole" was not covered and only covered $259 so you pay the rest. Yea for 5 minutes of service. They did this twice. Don't use them many other hair places. They also find a mole each time that looks "peculiar " as they don't do them all at once so they can bill each time

Professional and friendly- spent quality time and answered questions appropriately with f/u exam…read moreand treatment to areas of concern ! I would definitely recommend this Practice to other patients- family and friends Wait time wasn't bad - about 5 mins or so ! Thanks Dr Shawn Schneider and Abbey ( Abigail ) - Awesome Team

The staff was friendly and helpful. My P.A, Makenna Barton, gave me a thorough exam and provided…read moreexcellent treatment of my skin problems. Highly recommend this office.

The mole evaluation was handled with a level of attention I really appreciated. Instead of…read moreimmediately jumping to a procedure, the dermatologist took time to examine it closely and explain what they were looking for. The office had a clean, professional feel, but the staff were still warm enough that it never felt intimidating.

I have been a client of Precision Dermatology for countless years.... More than 20! My visits…read morebegan with a mole removal... turned into routine skin checks, and then progressed to the removal of melanoma. Dr. Pilcher, my original doc was injured and hasn't been able to return to work for several years. Angela Armstrong has been my provider in her absence. The professionalism and passion for patients is STILL top notch! That is evidenced by the nearly full waiting room I see at each visit. Even with a near capacity waiting room- the wait is never excessive. Mrs. Armstrong is quick, efficient, thoughtful, thorough, knowledgeable, helpful, and very caring! I've always felt confident in her findings and recommendations, although I have to admit I don't always follow her recommendations to a 'T.' The single most important time that I NEEDED to, was the time she discovered I had a large melanoma on my shoulder. We immediately made an appt for Dr. Shvartzman to remove it. The surgery went seamlessly, although he took out a much larger area than I thought needed to be removed. But, then again, I'm not the doctor and I'm doing just fine now! Hands down -- this is THE BEST dermatology/skin surgery office in Jax! Why would anyone want to go anywhere else???

I have had many good experiences at this dermatology office. The doctors and staff are helpful and…read morefriendly. I rarely have to wait over 5 minutes in the waiting room for my scheduled appointment time. Parking is plentiful, in the lot connected to the building or right across the street there is a free parking lot for use. I had a keloid removal procedure done here and everything has healed wonderfully! It was so quick and healing went great. I am a happy patient!

A total lack of professionalism and patient care in this practice. You will more than likely ONLY…read moreget to see a PA, not the doctor, Kristen Stewart, who owns the practice. Park Avenue Dermatology is a much better choice.

I have been seeing Dr Howard for years. He is thorough and always makes you feel at ease. I have…read morealways been comfortable with him. I recently had an appt with Dr Hund and he was equally nice and thorough! I see them for skin checks, and hair loss.

4/3/26. Having grown up in South Florida I can have skin issues from too much sun! Today at my 6…read moremonth check up I had a biopsy, burn off and a cut off...oh well! I trust Dr Howard and will continue with him!

Very disappointed. My daughter and wife have been going to this office for a few years now. I have…read morenever been in. This was my first appointment when we scheduled our appointments. The office made an appointment for 9:30 at 9:45 AM. We were prompt in getting there on time, filled out all documentation ahead of time since I was a first-time patient. They took my daughter first and had allocated a room for me to be seen after, even though my appointment was for 9:30am. After my daughter was seen, I was taken to my room to be then told, my appointment was canceled and need to be rescheduled. This office has lost all future business from my family. Horrible experience for a first time patient.

No wait. Pleasant staff. Great doctor Very informative…read more Explains procedures and reasoning for treatment

In search for a new dermatology place on my insurance's website, I came across this place not too…read morefar from me. Apparently they moved from Emerson to this new location over my Gate Parkway. It wasn't hard to find as it was near the Brooks YMCA, a place I'd been to before when that had a farmers market in the nearby field. The office is on the first floor and the first set of doors to the right. Walking in, you can either check in with the person at the desk or the kiosk. I used the kiosk and it was very simple to use. I maybe waited less than 5 minutes before heading back. I saw the doctor not long afterwards, Dr. Stephanie Carstens. I really like her and she's very personable. She asked me what was going on with my skin and sat there and listened to EVERYTHING I had to say. I suffer from seborrheic dermatitis and was having a major flair-up that I couldn't get under control . I let her know that I didn't want Hydrocortisone because it can't be used long term and she agreed with me. She examined my skin and scalp and prescribed an ointment, an overnight solution, and a shampoo which so far appears to be working even though it's only been a few days. She reminded me that there was no cure but now I have a regimen for flare-ups. She said she'd see me again in a year to see how I'm doing and I left feeling very optimistic. I think I found a great dermatologist.

Not happy after visiting this office. I was unfortunately disappointed with my visit from the time…read moreI checked in to days after my appointment. The front staff was extremely friendly and informative although the wait time was anything but pleasant. After waiting about an hour and a half after my appointment time I was called in to the exam rooms. The nurse was very nice and after discussing what my concerns were the doctor came in. Dr. Robins talked to me for about 10 minutes then he was out the door. I felt very rushed and still didn't know exactly what was wrong with me. The whole visit from entering the exam room to leaving the front door took less than half an hour. I was originally prescribed a cream that would be sent to my pharmacy within the next couple of hours. The next day I still heard no update on my prescription from my pharmacy. Two days later I stopped by my local pharmacy to hear that I had no active prescriptions under my name. I called the doctors office and left a voicemail concerned about my prescription. This voicemail took four days to get a call back and turned out the prescription was never sent. Waited another day and still no update from my pharmacy. After stopping again, a week after my appointment, I was informed by my pharmacist that the prescription was waiting for insurance approval and the co-pay for the cream would be over $600. Even the pharmacist had no idea why Dr. robins prescribed me this specific medication after telling me that they were many other cheaper alternatives. I found a $600 cream completely crazy for the small rash I had. I still have no medication for my small rash and the appointment itself felt like a waste of time. I've heard good things about this office so I was disappointed to have such a bad experience.