Went for my yearly physical and my Dr said I need to see a dermatologist asap since there was a mole that did not look right. I heard Dr. Patel @ Advanced Dermatology was good. I must say that him and the staff were GREAT! The front desk was friendly, both Dr Patel and his nurse were caring and focused. I had a 9mm melanoma and he removed it in the office. I am recovering still but needed to let others know this was my first dermatology issue and Dr Patel will remain my Dr for as long as he practices. Thanks to the whole team! read more

I was warmly greeted by the desk staff. Then within two minutes, the sweet and personable assistant to Alexis led me into the exam room, and tried to calm my fears. Alexis came in seconds later and she was thorough, professional, affable and compassionate.I recommend the practice highly. read more

They helped me for my first visit. I called to ask a specific question about the same issue happening again. They kept trying to confirm my question which I had to correct them multiple times and after being on hold for 12 minutes they confirmed the concern incorrectly again. They said they will have a doctor call me. Waited 4 days and they didn't call. I put up a bad review on Google, all of the sudden the call! Again "confirmed" the wrong information. They are obviously unable to understand patient concerns. Go elsewhere. read more

Generally okay but please stop rushing through appointments and not giving patients time to ask and answer their questions. We are not well-versed on these conditions and sometimes need clarification. The rushing through appointments has been a common thread over the last few years. read more

The PA took three seconds to examine me and then explain everything to me, rolled her eyes at everything I said, and offered no remediations or solutions to my problems read more

Please find a different place to go. My mom had two Mohs surgeries over the last few years at the Ridgewood office with no issues. First Mohs I'm Paramus and we had to wait over an hour before they even saw her for the first step. Another hour later and we were still awaiting results, seeing the staff heading out for lunch. My 83 year old mother has to eat too so I ask how long until we know more. They said 20 minutes and took my phone number. Not even five minutes later I missed their call, we would've waited if they told us 5 minutes, not 20. Another half an hour wait. Finally got in to see the plastic surgeon and another 45 minute wait. I understand Mohs is a waiting game but their planning and handling is awful. Their planning and patient care is abysmal. This is the first time I've ever written a one star review. But they earned it. read more

This is my first yelp review ever but I feel compelled to share with you my experience. I made an appointment to be seen there, and was pleased to get in right away. That's where this happy story ends, I was seen by physicians assistant or PA, I asked if the doctor would be in shortly and was told that there is no doctor in office today. I was a little taken back that I was allowed to make an appointment to be seen and not be told that and she seemed equally surprised that that was not discussed. Be that as it may, she was very nice and professional and addressed my concerns. But when I attempted to make a follow up appointment with the doctor, this time, I was told that the doctor was only in one day a month. This is what sent me over the edge, how can that be? I was told that his one day in March was booked, that he was not going to be in the office in April due to the Jewish holidays and the first appointment to see him would be in May. WTF? I feel this to be patently unprofessional, and shouldn't be considered a doctor's office. read more

I feel as though the level of care and administrative process of this office has deteriorated over time . The medical provider is unresponsive to the insurance's requests for information. I had a telehealth visit and was not given an opportunity to pay my copay by phone. Instead of mailing me a bill, the provider went straight to collections and would not even mail a bill after I took the initiative to reach out and ask that they properly bill me. read more

I have been a patient here for several years and the office staff has never gone out of there way to be friendly or accommodating. In addition, there is a revolving door of dermatologists so there is little continuity of care. Some of the doctors like to cut or freeze out moles without any regard for scarring and others are more conservative. The location at the mall says it all now - they are not really a doctor's office, they are more interested in cosmetic procedures. read more

First time visit to this office and most likely my last. I did not feel valued as a patient right from the start. The reception area is worn and dated, the staff is strictly business. I don't recall anyone saying hello or offering a welcome. After a short wait made it in to see the doctor. Just more of the same. It was a rushed visit. The visit lasted all of 9 minutes. read more

I brought my four year old daughter here for an appointment and the staff had no bedside manner whatsoever. My four year old got scared and Dr. Karen and her assistant did NOTHING to try and allay her fears. They said they couldn't treat her that way and left the room. What a waste of a trip. read more

No words to describe the total unprofessional attitude from staff to even dr, my wife and I appointment was yesterday October 13th 5:45 her and 6:00pm me Over weekend I got the email to confirm appointment I did and they sent me address no room number , Monday I got a text to confirm which I did also just address no room number , I arrived at 5:43 day of appointment and I looked at directory it said dermatologist east wing room 302 I get there and it said to knock (no answer) I call it goes to operator saying they are closed and she suggested try the west wing , I find out they are on the west wing We arrive 5:50 pm 2 receptionist said since we are late my wife might not be able to be seen Even after I explained story and showed them text no room was giving just address, Well she spoke with DOCTOR KARENand when she came back said I may fill out the insurance form but wife needs to make another appointment for her full body scan and also she had a rash( most likely poison ivy) OBVIOUSLY. I made a stink said are you kidding me NOBODY ELSE WAS IN OFFICE AND WE ARE SEVERAL MINUTES LATE, doctor KAREN Really didn't care I guess Doctor KAREN felt going home on time and not 5-10 minutes later then usual was more important then my wife's scan and remedy to rash, So I told them I will find another doctor who cares about patients over there priority to get home on time I GUESS KAREN IS REALLY A KAREN SHOCKER Long story short DOCTOR KAREN IS A KAREN AND LOST 2 patients with excellent insurance Thanks KAREN read more

Advanced Dermatology P.C. - WARNING AVOID DO NOT BOOK TO SEE HER DOES NOT CARE FOR PATIENTS, Read review - Dermatologists Near Me - Paramus, New Jersey

See all

Not a very well run operation when it comes to patient care. Surgeons see a conveyor belt of people and don't follow up on their prescription orders. Support staff is unable to reach doctors if a problem is called in. Very disappointed. read more

Such an awful experience. It was a chop shop with 15 people lined up for one day of surgery. Zero personal care. Dr. Aton did not wait for the Novocain to deaden the nerves, so it truly hurt. I was in shock. He just carved out a huge hole. Nothing was sterile. Then I sat for 2 hours while he "checked (didn't check) the margins". Then he sewed me up like Frankenstein. Went back 10 days after surgery to have the sutures removed. Guess what?....some of the stitches were left in. Had to pull them out myself. And the kicker - my skin cancer reoccurred 4 months later. Happens to 1% or 2% of Mohs patients. Coincidence?? I think not. Now I have to have and cover a completely new surgery. PLEASE. Do your due diligence and do not go to this doctor even if your insurance covers it. It is not worth it . Go to another doctor! read more

Horrendous Horrendous Horrendous! my daughter waited a month and a half for an appt. They called me to cancel because they never received her medication that they were supposed to put in! instead rescheduling they told me they would call me when they received the medication. They didn't bother to follow up. I called for t the pharmacy 3x to follow up. medication was finally being delivered and they want me to wait 3 months for another appt! This medication is supposed to be administered every 3 months! when you book an appt they give you one time them when they call to confirm it'sa new time and they tell you it's your mistake as well! The receptionists are morons! Do NOT use these idiots! read more

Super unprofessional receptionist. Will mess up your prescriptions and can never get ahold of anyone who calls. Treatments work well enough but the frustration with customer service isn't worth the hassle. read more

I would give zero stars if possible. Worst communication ever. It's always been bad here but shockingly has gotten worse. I was at the DMV last week and had a better experience. Tried to refill a prescription last Thursday, left a message and never heard anything back. Followed up the next day and was told by a medical assistant that the doctor that saw me would sign off on the refill. Fast forward four days and still no refill at my pharmacy. Called this morning and spoke to what I thought was a receptionist, but turned out just to be somebody at a call center. Was told I would receive a call back from the medical assistant shortly. Of course never did. Called back this afternoon, waited on hold for 25 minutes before the phone was answered and they thought I was somebody else, asked to speak to an office manager and got the most nonchalant, pathetic apology from said office manager. Terrible communication. Always has been this way, but has gotten worse. Getting the most benign prescription refilled shouldn't be this hard. If I ever had anything seriously wrong with me, these are the last people I would trust. Getting my records and going elsewhere. Should have done that a long time ago. read more

This place stinks. I had a problem with my prescription because my insurance wouldn't cover it. I called them today and asked them to call the pharmacy and they never called. This place is a waste of time. They are so inconsiderate all they care about is getting paid. read more

No one answers the phone. Website says that they open at 7AM. Answering machine says 8:30. At 8:50 answering service says that they are busy. Covid is no excuse. Most businesses have adjusted by now. This is just business as usual for them. read more

I wish I had read the other Yelp reviews here before visiting this office. However, since my insurance seems to be limited, I seemingly have little to choose from. I have been coming to this practice for a number of years (before they moved to Paramus Park). My recent visits (2) seemed very rushed, as others have stated. Once for a full body exam (the fastest exam I have ever had, and I've had at least 2 others) and other follow up appointment was about 2 minutes to discuss further treatment. I felt as if I was being rushed and to make an important decision immediately. When asking questions, I was given a look as if I was taking up too much of the PA's time. I wish the staff had better bedside manners and took the time to reassure the patients and answer questions clearly so there are no misunderstandings or errors. Hoping to find another option for a dermatologist sooner than later. read more

I have been a patient at this practice for a number of years. My dermatologist left and have been searching for her replacement. I saw Dr. Hu. She was professional and answered all my questions. She even found a pre-cancerous growth and removed it. That being said, I waited in the waiting room for 30 minutes. And when I finally did see her, it felt like she wanted to handle my appointment as quickly as possible, as if she had a really big patient load. Also when I was leaving, I wanted to purchase a product that she recommended. I had to wait for the reception staff to notice me. They were more interested in completing their paperwork than in attending to patients/customers. read more

Do not even bother calling this office! I don't think they have any physicians coming here. I waited months for an appointment that they tried to change to a PA. Then I rescheduled and of course less than 24 hours before my appointment a few months later they cancelled again. The strategy is to get you to see the PA's. I'm assuming they don't have any MD's actually working here. Obviously they are not familiar with the legal term "delay in diagnosis". You have been warned. Please go elsewhere and tell your friends. The place has gone completely down the tubes. read more

I took my daughter for acne and the doctor and her assistant were so unprofessional. They didn't introduce themself to us and acted like we were wasting their time. We spent less than 6minutes in the office and when I asked the doctor to write instructions for my 11-year-old on how to use the acne creams she asked me to do it. I think it is reasonable to want the doctor to spend at least 10 minutes with the patient explaining care. read more

Horrible follow thru by the doctors, horrible medical assistants giving false and inaccurate information. Impersonal care, rushing out of the room to move onto the next patient. Don't bother leaving a message, no one will call you back - or the MA might but never the provider. We have been with the practice many years but only in the past 1.5yrs have needed important treatment (skin cancer), the first diagnosis was made know to us by a scheduler calling to book the surgery. NOT the doctor notifying us of the diagnosis. The 2nd notification was to mail us the pathology report, yep no phone call again, I even called to ask if the report was back speaking to a MA again but was told it wasn't back yet. Then how is it that they mailed me a copy of the report 3 days prior???? It is after hours now, I have called 3 times in 2 hours and have not yet received a call back from the on-call doc. The service said their phone calls go straight to VM read more

Please read the reviews before your plan to go here. Even in an emergency or desperate I would still refer you to look elsewhere. This place, Doctor and staff are completely incompetent. The Doctor sits at the computer and doesn't even look at the skin condition and prescribes medicine that makes things worse. Then when I scheduled in advance, for emergency biopsy, the CLUELESS staff books the appointment to a different location... 45 MINS AWAY... which is CLOSED and nobody will be at. I show up at the correct location, at the scheduled appointment time and they have the nerve to tell me that they can't "Squeeze me in because the doctor is running behind". If your health is important to you, I recommend you choose a different dermatologist, who knows what they are doing, takes you and your health seriously, and honor scheduled appointments. read more

I have been receiving treatment here since I was 14 years old for my cystic acne. I am now 22 and have been treated with Laser Skin Surgery and Microneedling to get rid of my scarring. I go about every 2 months and can honestly say I will never go anywhere else for dermatology treatment. I love Advanced Dermatology, they have treated me with the best possible care for years and have completely changed my life by clearing my skin and removing my scarring. I see Karen Duarte, she's a physician's assistant there, and I absolutely love her! If you need skin treatment, GO HERE AND SEE HER! They will take the best care of you and you will be so so happy. I hope you love it as much as I do. read more

Stay away unless you enjoy waiting in the lobby, made a 4:30 appointment, arrived at 4:20. The lobby was packed, no seating available I asked the desk girl, how long is the wait? Her response was "well there's a few people ahead of you about 45 minutes" - well obviously not if my appointment is at 4:30. Was a new patient too, I'll be taking my business elsewhere. read more

2/9/21 I have used Advanced dermatology for my skin care needs for years and have seen many of their doctors as well as their physicians assistants. Today, I was seen by Karen Duarte and it was a very unpleasant experience to say the least. She was extremely rude, snapped at me several times and treated me as if I was wasting her time. I had a suspicious growth that I wanted checked and I needed a full body scan. She quickly did the scan but skipped my breast area. When I asked her why, she got annoyed. This was, after all, supposed to be a full body scan and I had some concerns in that area. She wound up doing two biopsies and when she was finished, I asked her to check two areas on my forehead, and an area that was breaking out. Then, I asked if she could recommend something for under eye care. With that, she turned to me and in a nasty manner snapped, "You know, you've already asked me a lot" !!!! What? Really? Isn't that why I'm here? To address my skin concerns? She wouldn't answer me and walked out of the room as I was talking to her. She then sent her assistant in with a referral for an eye surgeon! I have to see an eye surgeon to recommend a good under eye cream? I have never been treated so rudely by a medical practitioner in all of my life. I paid to have a body scan and to address a few concerns but instead was treated as if I was a waste of her time. She quickly, and I feel not thoroughly, did the scan, the biopsies and rudely left. She had zero concerns for her me or my feelings. I WILL be looking for another dermatology office. read more

Terrible experience. No interaction with doctor. Run by morons. Waiting almost a month for results of biopsy. Unacceptable. Seems they send it out to their own lab in New York. Physician Assistants run the office. Doctor in office only on Wednesdays. What a sham. Requested a call from doctor but we never received a call back. Obviously he is not concerned with his patients. Stay away. If we ever receive results, not sure they will be accurate hopefully they will give us a copy. read more

No Stars really! Reception area appears dirty not inviting. Front staff did their job but not welcoming for a new patient. Only waited 5 mins but saw Dr, Au for less then that. She didn't seem concerned and she appeared preoccupied even though office was empty. It took me longer too fill out the paperwork! Dr didn't review any medical records, barely looked at me. Gave me an Rx and quickly dismissed me. No one checked me out or asked if I needed another appointment. Never going back! read more

I went to this place after not having a good experience at a different dermatologist, but now, the other place feels like they laid out a red carpet for my arrival. Preface: I had an appointment for facial acne scheduled around A MONTH in advance, and showed up at around 6:20 for a 6:45 appointment, knowing I had to fill out the forms. Let's just say I was in and out within what felt like 5 minutes before I could barely fill out the first page of the forms. But let's recap: Walked in (only patient in the office at the time), not greeted, had rapid-fire preliminary questions thrown at me by the receptionist that I barely felt I was able to answer before she shoved the clipboard at me. Lady was rude. Got called in almost immediately while filling out the forms. Assistant tells me I can bring it in and "fill it out inside." Assistant goes over medical history. You know how when you submit your resume to a job listing online, that job will still have you fill out your education and work experience manually? This is how that felt. Knowing that any decent practice would have you fill out the forms before calling you in, I think "Maybe this'll skip the second form with medical history!" But nope, still gotta do it. So, still trying to fill out the form, I call someone to confirm some insurance info. Dermatologist walks in and I tell her to give me a minute. You know, those couple of minutes I should have had in the waiting area? Comes back 10 minutes later, fine. I could tell within maybe five minutes of talking to her that she was ready to send me home. Tried talking about possible causes and a little bit of history leading up to the appointment but barely got any answers that made me any more comfortable. Prescribed me something I've never heard of, and wished I could have talked more about the specifics of the cream but she was clearly ready to bolt out the door. Plus, the assistant was in with us the whole time, silent, which I thought was weird/unnecessary. Long story short I filled out the rest of the forms in the waiting room, shoved it in the receptionists face and that was that. I barely want to pick up my prescription now, considering I couldn't have a conversation with the doctor. Also considering I scheduled this appointment A MONTH in advance, yes, I'm a little annoyed at how I was treated. Don't go here. I'd rather go to a witch doctor. read more

I arrived at 10:15 for a 10:30 appointment, the waiting room was full. By 10:45 only one patient had been called in. I inquired at the desk if everyone in the waiting room was waiting for Dr. Silver, they said yes. The girl at the front desk said I would see the doctor in about 30 minutes. That would have been nearly an hour after my appointment time. I told her based on all the people waiting for Dr. Silver that her estimate was unlikely. I left without rescheduling as did another woman in the waiting room. As do many others, I scheduled my entire day around this appointment impacting my family and my coworkers. Total lack of respect. If they had even told me ahead of time that the doctor was running behind I would have felt better. But I suspect the doctor wasn't running behind due to a dermatology emergency anyway, I think he overbooks because his time is so valuable and thinks he should have patients waiting at his beck and call. Such inconsideration for patients. I know it doesn't have to be this way because my primary care physician, in a big practice, would never treat her patients this way. read more

Absolute idiots. I make an appointment 1 week in advance and show up and they tell me I'm not on calendar until following week. I will not even be in the country next week so would never in a million years make that day. Bunch of rude and moronic staff. Please join me in taking your valuable business to the other million doctors who are more accommodating. read more

I have struggled with acne for the past 4 years and have gone to several different dermatologists. I made an appointment with Dr. Silver to hopefully finally get some resolutions for this problem. My appointment was at 12:30, I arrived at 12:15 to fill out any new patient information. There were a ton of patients in the waiting room for Dr. Silver as well... first instinct, this can't be good. Waited, waited, waited... got seen by the nurse around 1:15, then Dr. Silver. Dr. Silver spent no more than 10 minutes with me and did not care to hear any of my previous experiences or test results or medical history that may be related to this issue. He prescribed me medicine and said come back in 4 weeks. I have already taken this medication in the past with no luck, so I told him this, he said I want to see how you react. So, I got the script filled. Total cost after insurance $350! Are you kidding? I know there is other stuff on the market that is less expensive. Just got my bill in the mail, Amount billed $300, amount covered $186.49. So that 10 minutes is costing me $113.51 for no insights, no knowledge, no help what so ever. Canceled my follow-up appointment, will not be going back. Will be dealing with this issue between my gyno and internal medicine doctor, not worth the time or money to go to this place or see this doctor. read more

This office has sent confirmation after confirmation as well as i spoke to someone live who called and confirmed the appointment and today my son arrived and there were no doctors. He had a late afternoon appointment and no call!!! This isn't the first time w this office but it is the last! Their excuse...we moved.....and? Get it together already read more

Advanced Dermo in Ridgewood, NJ is an absolute hot mess. Run from this place...from the office staff who are rude and inept to the doctor who did two unnecessary skin biopsies...run, run, run...DR removed two moles that have been the same size for years and have not changed. I should have spoken up but sadly, did not. She did not tell me that the healing time would be about three weeks. And I was supposed to go on vacation the following week. I could not walk for a few days bc the skin biopsies was under my foot. More communication was needed from the doctor to let me know what the side effects would be from the biopsy. I felt like she did the biopsies so she could charge my insurance company. There was no point in getting a skin biopsy because I had been to a another dermatologist for a full body scan a few months before and that dr didn't recommend any moles to be removed. Do not make an appointment here. read more

Poor customer service, front deck ! I can only imagine what kind of doctors they have ! read more

I haven't had a lot of experience with dermatologists but the couple I've had in the past we're not positive. So far my experience at advanced dermatology has been that the staff is efficient - both clerical and medical. They are looking into my issues more than others who have just thrown creams at me and said try this or that. So I'm looking forward to continued care and assessment of my skin issues until a resolution is found. read more

The reception at Advanced Dermatology was very pleasant. I met with Karen Duarte for a first-time dermatologist appointment after experiencing a bad bout of acne while traveling abroad. I had scheduled the appointment a month in advance. I have never felt worse in a doctor's office. After explaining the skin routine I had been using to combat the month-long acne spell, Dr. Duarte laughed and explained I should be using a toner once a week. She looked at me skeptically when I questioned if my consistent forehead problems could be related to diet. Dr. Duarte looked at my face for a couple of minutes and explained what prescriptions she would recommend. I asked about retinol, having read online that there are potential side effects, but she explained that there were none and that retinol is great for skin. When I asked again if there are definitely no side effects, being skeptical that a medication could cause 0 zero effects, she sharply replied that my research was conducted online while she was a doctor and asked me if I wanted the prescription. I asked if I could have a couple of minutes to think and Dr. Duarte replied sharply that she didn't have a couple of minutes. I asked for the prescription so that I could have the flexibility to get it after spending some time thinking about it. Other questions I asked, such as why my skin might break out for only a third of my travels as soon as I got to a particular country or why it was necessary to have both an oral anti-bacterial medication and a topical one were quickly brushed over-a reply for the latter being that this is what worked for all of her patients. It was clear Dr. Duarte did not like my initial questioning of retinol as a treatment and dismissed all subsequent questions, rushing through the rest of the appointment and initially not providing the retinol prescription that I had asked to have for flexibility. The 4 products I was given a prescription for were not explained to me. Asking questions about what each prescription did / what the side effects were was painful, as it was clear Dr. Duarte wanted to leave. Ultimately, Dr. Duarte could have been having a bad day, but our 15 minute appointment was really terrible read more

Excellent service. Professionals all the way. AP Karen Duarte helped me with my alopecia- she made me feel confortable, answered my questions and offered me a follow up. Will Recommend! read more