If I could give no stars would be too good of a review. Awful company and I would not recommend…read morethem at ALL. POOR quality equipment and worst customer service I've ever dealt with. Only had my system a little over a year and one of my cameras do not work and my panel is out. Oh, Vivint wants you to pay a monthly fee for techs to come out and fix your equipment. I already pay too much for the crappy equipment as it is. I would be calling them everyday to come and fix something. Not worth it. Very dissatisfied customer and I'm stuck in a contract. STAY AWAY FROM THIS COMPANY.

This company absolutely sucks. I hate this company and I will never use them again once my so call…read morecontract is over and I do NOT RECOMMEND THIS COMPANY. They will take your money every month, won't install the equipment that you are paying for, it is extremely hard to get in touch with customer service, and they charge $99.99 if one of their technicians come out to service their business. If you have knowledge of security systems and don't mind paying your bill every month and also willing to fix and or troubleshoot everything yourself anytime something goes offline, then this is the company for you. If I wanted to work for Vivint I would have applied. This company is a NO GO!!!!!! RUN DONT USE THESE PEOPLE!!!!!!!! Not to mention I've been complaining to this company for years now....

Shady company ran by dishonest owners that will lie to you in order to keep your business…read more TSI Alarms also lied to me multiple times by saying that equipment installed by them (Qolsys IQ Panel 2) can ONLY work with TSI Alarms, and that if I cancel my account with them the panel will become useless. I was told that this info came directly from the TSI owners. They also said my doorbell video and other automations (lights, etc.) will not work if I canceled with them. They say that no other company will be able to use the equipment and it will only work with TSI since it was "theirs". They say that you cannot buy the Qolsys IQ Panel 2 online, because it comes from their dealer. This is all false. They will also tell you that they don't know if they are allowed to cancel your account and that they don't know how to cancel accounts (and you have to call alarm.com to cancel). After multiple times calling alarm.com, I found out that you do in fact cancel with the dealer (TSI), not with them (they are just a third party software company). The lady at TSI needed to speak to her supervisor (but they were conveniently gone for the day), and she would call me first thing in the morning about if they can cancel/how to cancel my account (wouldn't you know, they never called back, I had to call them). The next morning, my call was passed around to 3 individuals until I spoke to somebody who wanted to make sure I 100% wanted to cancel my account (for all the reasons above). My alarm.com account was gone less than 5 minutes after I hung up. It was a fun few days of conversations.

TSI is a great locally owned family run business. Their technicians and staff are very helpful and…read morefriendly. Their prices are the best with no pushy salespeople or long term contracts like national competitors.

Mounted a 75" tv for us.Was knowledgeable and professional. Would use again for other projects.read more

I locked my keys in my car. Terrance came out and did an excellent job within 15 minutes of…read moregetting the call. Excellent service.

On Friday 3/15/24 I called Discount Locksmith to inquire about getting a key fob placed on my car…read more They told me that they could do it and proceeded with pricing. I was told $195 to come to them & $245 if they had to come to me. I chose to go to them. The guy called me back and advised me that they didn't have a key and would have to order one for me, but would then have to pay $245, which is no problem. On Wednesday 3/20/24 I go to the place to have the key fob placed on my car. Well come to find out the key can't be put on the car. I was told to go to the dealership and ask them to do something as far as the computer on the car(idk), and if they couldn't do anything to call back. Well I did that and they couldn't do anything. I called the guy back to let him know. I ask him "since your not able to do anything and they can't either , what am I supposed to do", he tells me "well I cut the key, so it's not anything I can do with it ", I tell him that I PAID $245 FOR A SERVICE THAT WAS NOT DONE, mind you I paid $245 5 days before my service was even done. He says I could give you $45 dollars back because the key was over $180. Which to me doesn't make sense. Not calling him a liar , it just doesn't add up, being that I was told $195 or $245 which is a $50 difference, why wasn't I told higher. I asked for the paperwork on the key fob. I then proceeded to look for that key and still haven't came across one that was over $180. So I lost $245 and got a key fob I can't use. That sucks & didn't get the $45 either.

Great company, professional services. Highly recommend. Alert Protection Service has given me snd…read moremy family peace of mind.

Called them about a problem. Was told would get a call back Mon. AM to schedule service call. Still…read morewaiting. Husband gave up, diagnosed problem and ordered parts from Radio Shack. A few years ago we had a problem and had a rapid response. What has changed?

Professional and tidy while installing my ring exterior cameras. Thank you. They even came back to…read moreadjust them when 1 camera was not quite right.

The company and technician were courteous and finished the job in a timely manner. Prices are very…read morecompetitive. I appreciated the tech cleaned up the area after the job too.