I searched all of Rockford before I found this place. Most of the storage places never returned my…read morecalls...I'm not exaggerating; at least 8 different companies just didn't call me back. Another company advertised a certain price and then had me on the phone for 45 minutes to yammer on about a series of added fees, including a charge for two locks because the only units they supposedly had left had two doors and I had to use their locks. Anyway, I found King's Acres and they guy was so nice. He even held the unit for me until I could get there the next day. He made it so easy..,I just filled out a form to have the rent pulled from my checking account each month and paid him a deposit and he showed me how the entry gate worked. It took less than 30 minutes. Everything was spotless in the office and in my storage unit. The units are in a nice, quiet part of town and the security seems safe. The security gate is easy to use and my unit is easy to access. I definitely recommend King's Acres.

Needed FingerPrint service for a job requirement Nick was…read moreso patient and helpful ! It was easy to make an appt online and he took care of it 'on time' - was polite and walked me thru the process then helped me mail fingerprint copy to the work site requiretaking extra time to find the best mail rate for tracking services So appreciate this local business and its polite helpful employees

I had some old toner cartridges and asked Google where I could recycle them, and Google AI said…read morethat The Postal Shoppe on N Alpine Rd has recycling for toner cartridges. I then verified the information on the website for The Postal Shoppe, and it said, "The friendly team at The Postal Shoppe are big fans of the environment and always try to do our part to "keep it green" by recycling whenever and whatever we can." Along with "We encourage the residents and business owners of Rockford, IL to also do their part by using The Postal Shoppe as their recycling center.", along with a listing if items they recycle to include toner cartridges. However, when I arrived at The Postal Shoppe, I found the team anything but friendly. At first, I was told no, they do not do any recycling. When I asked about the website, the staff told me it was "not our problem", and "we don't care", and "we are not responsible for the website". When I pressed them on the information posted on the website, they said it was probably the old owners. So, I asked when the owners changed. They said it was 5 years ago, but again they didn't care and are not responsible. This review is for the attitude of employees at The Postal Shoppe. Instead of "I'm sorry we no longer offer that service. I'll let the owner know to update the website"; it was "not our problem", and "we don't care". To the owners of The Postal Shoppe, if you no longer offer a service that listed on your website, then you should update it. Apparently, it's been at least 5 years since this service was offered. Here's a link for the website: https://www.thepostalshoppes.com/Home-Business/Recycling-Services

2 minutes ago…read more Dropped off a FedEx package and got a dropoff receipt. The tracking on the FedEx website shows the package never got scanned, so there is no evidence it entered their possession. I stopped into The Postal Shoppe and asked if they could look for it. The guy was rude and unhelpful, simply insisting it was picked up and not their problem. I talked to FedEx as well, and even though they couldn't do anything for me, at least they weren't rude. Lesson learned: always drop off directly with the carrier. They scan it right then and there, and then the tracking shows they took possession. This package was for a Samsung trade-in, and I'm out $150. Never going there again.

I received a package from UPS that was sent to the wrong address. I drove over to the Postal Shoppe…read moreto give it back and let them know. I went in and told the guy on shift, and he said that I would have to pay $25 for shipping if I wanted to return the package that wasn't even mine. It's terrible service to make someone who isn't even at fault pay for your mistake. I wouldn't recommend this place to anyone.

We love this company!! My hubby and I get a LOT of our clothes dry cleaned and we always come here…read more They go out of their way to accommodate us -- if we are in a pinch and needs business clothes back sooner than they normally would get them back, they try to problem-solve with us to make it happen! Great customer service, as well as our clothes always look great!! ~Crystal & Gary Knauer

K's cleaners were able to take very good care of my husband's father of the groom and best man,…read morewedding attire and my mother of the groom wedding gown for our last child, our son, wedding day. They did an excellent job! They were professional and reasonably priced.

*****!! Extremely pleasant, swift workers, did a great job and BEST of all, EXCELLENT pricing!!…read more Kudos to April & Co.!

Horrible, Horrible, Horrible…read more Never again, horrible job. Didn't fill in 1/2 of the cracks, spread asphalt sealant on concrete apron. Requested for them to come back and fill cracks. Came back and did a crappier job. Thought they were a reputable, professional company. Stick with the local guy driving around save ton of money and they will do a better job. What a joke!

I called at the last minute, trailer full and realized we needed more space to store our furniture…read more I called and was relieved that all rentals can be done online. In a few minutes, we were offloading into a clean 10x10 space. Just needed a padlock, which was available on site thru a vending machine. Very efficient and a great price!

I've had my storage unit for years. Totally satisfied. I feel happy and safe knowing my property is…read morein a safe environment.

Always very helpful with my printing needs. Great jobs every time! I appreciate their help and…read moreefficiency.

DO NOT ORDER UPS ACCESS POINT HERE…read more Per UPS own email, "An officially recognized form of ID will be required when retrieving your package." If you are picking up the package and are not the addressee, you will also be required to provide the tracking number." If you arrive to pick up a package for someone else, they decide here at this store they make the rules and will not follow the UPS instructions. It is quite simple to follow the provided rules from the shipping companies, but clearly that is a struggle here. Would avoid getting a package held here if there is even a slight chance someone else may have to retrieve it. Not to mention when the person you're getting the package calls for the owner is incredibly rude on top of his incompetence.