My son had sinus/adenoid removal surgery last year by Dr. Silva. He spent all of 3 minutes in the…read moreroom with us prior to scheduling, didn't come in after the surgery to let us know how it went, we had to request to speak with him then wait over 30 minutes. At the follow up exam they look dup his nose and removed packing material and charged us the same price as the surgery cost, no one from the office ever told us it was an additional charge. At his next follow up appointment about 1 month later, my son had a sinus infection, which was the whole reason he told us we needed to do the surgery. His practice is a joke and I've lost respect for him as a professional. There are other great ENT's in the area!

I suffered from chronic sinus infections for over ten years with multiple treatments and…read moremedications. I saw an ENT who missed the issues and just added more medications. I decided to switch ENTs to Dr. Silvia's office. I met with Ambrosia Santana for my initial consultation. She immediately diagnosed the issues and recommended surgery. I scheduled surgery for six months later with Dr. Silva. I was a bit concerned about the wait for surgical intervention, but IT WAS WORTH IT. I had five procedures - turbinate reduction, functional endoscopic sinus surgery (FESS), nasal cryoablation, septoplasty, and reinforcement of the walls of the nostril. While the recovery was not pleasant at all, I am incredibly grateful for Dr. Silva and his colleagues. I did not have any bruising and seven months post surgery, I am doing great. Before surgery, I was on at least six allergy medications and was suffering from sinus infections at least six times a year. I have not had an infection since surgery and I am off of ALL allergy medications. Thank you, Dr. Silva and Ambrosia for listening, acknowledging my concerns, and treating the underlying causes for my medical issues. I cannot recommend them enough and they are worth the wait!

Called for appointment as new patient Very cold attitude…read morereceptionist in my opinion The usual first question insurance When I said traditional Medicare AND Blue Cross Supplement PPO They refused to see me Just the facts He will not take Medicare Let them deny this

Caring, compassionate. Patients are treated like family, not shuffled through. Dr. Mellis takes…read moretons of time, explains everything and offers lots of options.

I purchased a set of hearing aids from this business, and the left hearing aid stopped working. I…read morewent in early June to try to get it repaired. I was told to bring it in after June 30. Today I called to set up a regular hearing test. The earliest appointment was August 25. Once again I asked about getting my left device repaired and was told that would have to wait until August. This is not quality customer care or service. I would never recommend this business.

Front desk OK Location the usual headache to find Parking Ok…read moreDoctor friendly but exam just fair. Had to ask for some screenings. Middle of the road

They blew out my eardrum while doing a "Balloon Sinuplasty"…read more WOULD NOT RECOMMEND!!!!! Ronald L Penney

Dr. Para is wonderful! Gentle and Caring. This practice has many in office advanced technology and…read moretools to help see what is going on inside your sinuses. He diagnosed and addressed a breathing and sinus issue that nobody else was able to define and treat. If you need an ENT This is your practice and Dr Para and his team are your caregivers.

Had a specialized test called ABT, I think. Dr. Johnson is friendly, she explained the rest itself…read moreand results. She was awesome.

Want me to come for tests after six months of having hearing aid adjustment…read more Just a reason to get more from money from insurance.

Extremely disappointing experience…read more After being a patient there for six months, I unexpectedly received a bill. I have no issue paying for services rendered, but I would have appreciated receiving statements along the way instead of one large bill at the end. When I requested a detailed bill so I could submit it to my insurance company, I was told the office does not handle billing directly and that I needed to call an 1-866 number. I left at least ten voicemails. Each time, I was told someone would return my call within two days. I never received a single callback. I then went back to the office in person to request a detailed charge history. I was told I needed to speak with the office manager. After leaving her several messages with no response, I returned again and was told she was in a conference call. On my most recent visit, when I tried to speak with her directly, she refused and shut the door to avoid the conversation. This is a facility I trusted with my medical care. The complete lack of communication, accountability, and professionalism has left me feeling extremely disappointed and disrespected. I will not be returning and would strongly advise others to proceed with caution.

Dr Edward Lee first visit set for 30 minutes. Saw me for 10…read moreminutes. He listened without smile or sincerity in my opinion. Asked almost no questions and ear wax removal was painful three times. In my personal free speech opinion i felt I was treated as a number. Just the facts as I see them. Do not recommend at all.