Ugh. We hired Woodland Hills Cleaners to come to clean our kitchen, living room and two bathrooms…read more Tito and a second guy came to our house at 9:40 am. They had said they'd be there between 8 and 9, but no big deal. They cleaned the rooms well, but that night I found that Tito had apparently been trying to take the sliding shower door off in our main bathroom. He had bent one roller bracket so badly the only way to move the shower door was to lift the whole thing up off the tracks. I understand that things happen, but Tito charged us and left without telling me what he'd done. Not cool. I called Woodland Hills Cleaners the next morning (Wednesday) and the receptionist said she'd call her manager. Tito called me back, didn't really take responsibility but said he'd have their repairman call me in the next 2 days. 3 days later (Saturday), I called Tito again to say I hadn't heard from his repairman. Not cool again. Tito then said their repairman would definitely call and come by on Monday. I rearranged my schedule so I could be home on Monday, but the repairman never called or came by. I texted Tito and he said that if the repairman "didn't call you or show up it's because he was too busy". What?! Tito said he forwarded the information and felt like that was the end of his responsibility in the matter. At this point I was done. Tito broke our shower door, didn't tell me, told me twice that he would send a repairman, and then got indignant when, after a week without a functional shower door, I finally got irritated with him. I hired someone else to fix the shower door so I wouldn't waste any more time chasing Tito and waiting for chimeric repairmen. The carbon of the invoice Tito left was also for someone else and had their information on it.

I love Woodland Hills cleaning. I have used them for both my home and my office. I have a hard time…read morefinding someone I like especially to bring into my home. My biggest pet peeve is when the cleaners make comments on things that I have around my home in a nosy way or are just unprofessional but this is not the case with Woodland Hills cleaning. They are super professional, very thorough and efficient. They do what they have to do and are on their way. I will continue to use them, they take a big stress off my shoulders. Thank you so much for your services Woodland Hills cleaving !

This review has been a long time coming. In my opinion, Mold Masters is one of the most unethical…read morecompanies I've ever dealt with. From the top down, I believe the business reflects a disturbing lack of integrity and moral compass. I echo the concerns shared by other reviewers about their employee Oscar. In my personal experience, he behaved in an extremely sleazy and inappropriate manner inside my home and as an elderly woman, I found his presence disturbing and entirely unprofessional. In my opinion, no household with vulnerable individuals--especially children, women, or the elderly--should ever consider hiring Mold Masters. I was not at all surprised to read other allegations about theft and misconduct. What I personally witnessed and experienced by Oscar made me deeply uncomfortable and fearful for my safety and those in my home. The business owner, Austin, is another reason I would never recommend this company. In my opinion, he has a frightening temper and is incredibly difficult to communicate with. Each time I had to speak with him, I felt a genuine sense of anxiety due to his explosive attitude. That's no way to run a service-oriented business. And if you needed further evidence of this company's lack of transparency--take a look at the photo "Austin" uses to represent himself on yelp's webpage. In my opinion, it's shockingly deceptive. The man in that photo looks nothing like him--completely different race, hair color, and overall appearance. If you're hiding behind someone else's image, what else are you willing to lie about? In my experience, Mold Masters dramatically overcharged for work that was questionable at best. I believe they take advantage of consumers like myself in stressful situations and exploit their vulnerability. California law (B&P Code §7159) limits contractor deposits to no more than $1,000 or 10% of the contract price, whichever is less. If a contractor ever demands more than $1000 upfront deposit -- that's a red flag. If you value honesty, professionalism, and basic decency--in my personal opinion--AVOID Mold Masters at all costs. I truly regret ever letting them through my door. Response to Owner comments: Even your response here, unfortunately, reflects the same disingenuous behavior I experienced while dealing with your company. You write that the court "found this person liable for damages," which is misleading and deceptive. Many people may choose to settle an unpleasant situation--not because the claims were legitimate or the conduct acceptable. As far as I'm concerned, I refuse to and have not voluntarily given an additional dime to a business that tried to take advantage of an elderly person. Also, your use of the word "found" falsely implies that there was a trial where the court acted as a fact finder--evaluating evidence, hearing testimony, and reaching conclusions about the quality of your work. That never happened. What you should be addressing in your response "Austin" or whoever you are in that photo- are the real consumer concerns raised in this review: * Are you demanding more than $1,000 in deposits in violation of California law (B&P Code §7159)? * Is Oscar, your employee, engaging in inappropriate behavior with vulnerable consumers in their homes? * And most bizarre of all--why are you using a photo on Yelp that is clearly not you? Consumers deserve transparency, especially from someone entering their home. This review is not "revenge" or "retribution." It took time to write precisely because I was navigating legal threats during the dispute. Once the dust settled, I felt it was my responsibility to warn others. Like I said: this review was a long time coming. Be warned and steer clear--but if you do proceed with Mold Masters, make sure they aren't violating deposit laws, and do not leave your valuables or vulnerable loved ones alone in the presence of Oscar.

These guys did a phenomenal job. Our shower ceiling was moldy and needed removal and remediation…read more Austin came over. Got back quickly with a bid. Work started 2 days later. The first crew zipped up the bathroom area and laid paper to protect the floor. The removal took a day. Then, Manny came over, installed a new drywall ceiling. They painted it the next day. Then, they went to work on the tiles. That process took another day or so to clean and properly seal them. The shower stall looks brand new. I'm not kidding. I'm kind of amazed. These guys were really nice, and they were very clean. They put paper down from the bathroom all the way to the front door.

Truss The Process Housekeeping Services was prompt, polite, and incredibly thorough from start to…read morefinish. Lamont and Megan did a fantastic job cleaning and organizing our apartment everything looked spotless and perfectly arranged when they were done. We were so impressed that we called them back the following week to try their rug deep cleaning service. We have pets, so our rug and couch had quite a few stains. Bruce handled the rug cleaning and was able to remove most of the stains, but what really blew us away was how he made our couch look brand new again and it smelled so fresh. We were so happy with their pricing and service we signed up for their monthly membership and now have them coming out for bi-monthly cleaning. It's such a relief knowing our home is in great hands. Highly recommend their team.

I DO NOT RECOMMEND. Arrived late, did not clean mirrors or bathrooms (I had to remind them), did…read morenot mop, took cigarette breaks, and did not bother to clean my den. Importantly, took and posted pictures of my home without my permission. The owner kept changing prices and details. DO NOT USE THIS COMPANY. If I could give zero stars, I would. This company was a complete disappointment from start to finish. They arrived late, took cigarette breaks, and even tried to leave early for a personal event. Instead of working, they complained about "clutter" -- which is exactly what they were hired to deal with. Not one room was fully cleaned. I have 5 bedrooms, and none were finished. An entire den was skipped. Out of 4 bathrooms, only half the work was done. In the master, the dresser tops, mirrors, side tables, and chest were left untouched. One cleaner broke a glass -- she did say "I'm sorry," but the damage still showed how careless the work was overall. On top of that, they posted photos of my home online without my permission, which is a serious invasion of privacy and completely unprofessional. I paid for a full house cleaning and got excuses, sloppy work, broken items, and a bad attitude. Absolutely not worth the money. Avoid this company at all costs.

Never again!! After calling around a few places, I was quoted $79.99 for a basic cleaning of a…read more3-seat sofa. I've been bait and switched in the past, so I asked if there was a number I can send a photo of the sofa to confirm that I would not be quoted more upon arrival. The woman who answers inquiries gave me a phone number. I messaged multiple times with photos of my couch, and only received an accidental response "butt text" and then nothing again. I called her back to confirm, and she promised that I would not be quoted more than $79.99. When the cleaner arrived, he told me that the sofa was linen (it was actually a cotton blend that looks like linen but I didn't figure that out until later), and that he would have to be careful spraying too much water so it wouldn't damage. He also noted that certain stains on the cushions could not come out, which I totally understood and expected. He proceeds to do a light zig zag motion across the couch for less than 3 minutes and then asks me to come take a look. I just watched him put 15% energy on the couch, while simultaneously texting on his phone, and then ask me if it was good? I was in total shock. Let me be clear...a single zig-zag motion across the whole couch + 3 cushions meant that all the dry space in between was NOT EVEN TOUCHED. Yes, he literally touched 1/3 of the couch with his spray nozzle and then said he was finished. When I brought attention to this, he said he told me that he would have to put light water since the couch was linen. But this wasn't just light water, it was literally only touching smalls parts of the couch and then completely ignoring the rest. As if that solution was supposed to magically spread to the dry/untouched places. I asked him to go over the entire couch again, covering the dry spots he hadn't touched before and to get the back of the sofa which he hadn't even attempted. He was receptive and did so kindly. But not before spraying water all over my kitchen floor, marking the floor up with dirty shoes and then asking me for a towel to clean it up. The only reason I gave this two stars, instead if one, is because the cleaner wasn't rude and there were two spots on the couch where dirty fingerprints had been and he got them out. Also because the woman who answers their inquiries was kind and honest, they did not in fact charge me more. This company is extremely unprofessional and has no integrity. I cannot believe they can get away with charging for this service. I understand that it's only $80, but that's still hard-earned money. Besides the dirty fingerprints (that were surficial and had only just happened at delivery a few days ago) my couch looks exactly the same and costed me $80. I would not recommend anyone spends their money at this place.

I NEVER received my rug back after they picked it up from my house. I have called probably about 30…read moreTimes asking to speak to a manager and they said they would give me a call back. I have never gotten a call back. DO NOT USE THIS COMPANY. If I could rate this 0 stars I would. Can't even find any information about the company on google. Such a scam

I have a white rug which I looovee and it looked gray after having it for a year. My friend…read morereferred my to M & S Carpet. I emailed them through the website and got a response in an hour. I was able to scheduled an appointment for cleaning the next day. I was so happy! The M&S carpet rep came on time and cleaned my carpet to perfection. It looked white again! He was very nice and did a great job! I would definitely call them again to clean my carpet next year.

2 days ago I was having a dinner party and all the soup I made fell on my carpet. Good thing I had…read moremade more dishes and not just soup! I called M & S carpet and they came out for a cleaning the next day. The person who cleaned my carpet was professional and did a great job!

I called Rubric Cleaning Services on a Saturday to have 4 area rugs cleaned. They came out the next…read moremorning, were very professional and did an amazing job. I highly recommend them, they gave me a fair price, and I'll be definitely calling them back!!

Great service! Carpets looks fantastic and they showed up on time. Fair price and freindly.read more

I can't believe it's already been almost 2 years of monthly cleaning with Cleaning the Professional…read moreWay. The team has yet to disappoint me! So, needless to say, this outfit has their act together! What makes it perfect is that they are so human! They do listen to what you need done and if it's felt that they're not sure whether they're doing a task the way you expect, They will make sure the understand before they decide to go to the next area to work on. There are not too many companies that come prepared with all the equipment needed for the job. They are always prepared and get to your place spic and span. The personalities of everyone we have met from Cleaning the Professional Way is OUTSTANDING! The winning point for us was that everyone understands and speaks English!

The manager has reached out personally since and had the cleaning finished. He/she went through…read moreeach step by step process of cleaning, sending me updates via text with photos. The result was much better and to our satisfaction. There are things that should be noted as it wasn't clearly communicated originally -- some things are not included in deep cleaning. The manager let me know and was a lot more transparent.

Our rugs were picked up and dropped off right on schedule. The cleaning and repair job was…read moreexceptional. We learned a lot about the origin of our rugs and received tips for storage options. Overall, very satisfied and strongly recommend Tak Rug Cleaning.

timely, professional and they did a great job cleaning. they were very informative about the rugsread more