My husband drove me here after a fall, I was able to get X-rays, a boot, and crutches all in about…read moretwo hours. The only reason it wasn't splinted is because it was likely it needed to be surgically repaired. Dr. Bakken was kind and helpful.

I fell on the ice last night, broke a couple ribs, and needed a lot of help this morning. Tria…read moreortho urgent care in Maple Grove was just what the doctor ordered! The Park Nicollet on line systems to offer and support their services completely suck. They mention a "reserve a spot in line" feature, but then never offer a way to access it. The published on-line current wait time was 45 minutes, but there wasn't even a line when we arrived and workers said it was very quiet with no patients. The workers there can't do anything about PNs crummy systems so I won't blame them. Check-in was quick and easy performed by pleasant helpers. I had less than five minute wait to go to the exam room for some initial questions by a very friendly nurse, then was whisked to X-ray. No waiting for X-rays, finished in less than ten minutes, then back to the exam room. Doctor came in a minute later, walking me through the X-rays and diagnosis, very competent and friendly. No one ever hopes for a diagnosis of two broken ribs and a six to 8 week recovery, but getting to it quickly, with a minimum of hassles, performed by competent friendly health care workers was a very good experience for me.

TCO Urgent Care is NOT considered an urgent care facility by many insurers, but rather a specialty…read moreclinic. As such you need a referral if you are not paying out of pocket. I discovered this when my claim was denied by BCBS. When I called BCBS they said I needed a prior authorization. I explained that would be impossible to do for an after hours broken foot but they didn't budge.

I dislocated my ankle and originally came here to the urgent care where they splinted my foot and…read moretook really good care of me onsite. The receptionist was super patient and helped us enter all of our paperwork. They were supposed to submit a request to my insurance for an MRI and after a week of waiting I called and was on the phone for over an hour to find they never submitted paperwork. I finally got the process going and went to rayus radiology in the same building for my scans. Scheduling a follow-up appointment via phone was also a mess after I got the results back. Anything you have to do outside of the actual facility is time consuming, frustrating, and requires a lot of patience as you will get bounced around and some phone numbers ring and then abruptly ends. Dr. Tanner though once I got to see him was really professional and compassionate. The notes left in my file were helpful to review. Otherwise it was a hot mess.

We went here for a routine colonoscopy for my husband. The front desk and office staff were…read morefriendly, helpful and professional. Quality of care from the moment we walked in, through the procedure and recovery was excellent.

Today my 1y old son had his surgery for hernia. Lovely people,nurses, doctors, and receptionist…read more they were very friendly and provided us a very high quality care while we were there. Thanks to Dr. linden he was such an amazing human being. took care of my boy very well! thanks to all the nurses that watched my boy.