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    Advanced Home Inspections

    4.5 (2 reviews)
    Closed 7:00 am - 9:00 pm

    Services - Advanced Home Inspections

    Home inspection

    Environmental testing

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    Your Home Improvement Company

    Your Home Improvement Company

    (4 reviews)

    This company lies and does not tell you the truth on anything. I would NEVER recommend them to…read moreanyone. The windows have not changed anything for us, have not kept our house any warmer or cooler. We are extremely disappointed in this. We had the windows installed twice due to poor instillation. They made the wrong window twice and the first instillation the window broke, it was brand new and shattered in our child's room. Terrible. 0/10

    Overall experience was very poor. Extremely poor communication and over 6 months after the initial…read morewindow install before I finally have a fully installed and function window system. If I didn't take it upon myself to constantly push who knows how long it would've taken to get everything right. I also did the 12 months 0% financing, so they got their money up front through the loan company and I had no leverage to get the project completed. I sat down with the sales rep on 12/20/2024. Everything seemed okay despite the sales rep being pushy about signing the paper work that day to lock in a discounted rate. On 1/10/2025 I received an update that materials were ordered and I was contacted early February to setup the install for 2/20/2025. That is when the issues began. The crew that arrived to install the windows spoke zero English and the foreman spoke very minimal English. While drop cloths were used inside to contain most of the construction debris, nothing was done for the exterior of the house. Large pieces of wood, aluminum, old window springs, broken glass, and spray foam were left scattered around the exterior of the house. During the installation the crew broke the glass on one of the windows. They put masking tape over the cracks to protect from injury and had me sign a paper that the window sash needed replaced before the job could be marked complete. I confirmed there was nothing else I needed to do to get it fixed before the crew left. A couple weeks later, I still had heard anything about the replacement sash and had noticed one of the other windows moved in the frame. I attempted to reach out to both the project manager and sales rep. Neither would answer their phone or call me back, so I ended up calling the corporate number. I was then informed that the new sash still hadn't been ordered. They then scheduled a follow up to look at both windows for 3/14. During the follow up it was determined that new planes were needed for the window that moved and the new sash would be ordered. There was also a problem with the broken sash opening and I was told the new sash would fix that as well. On 3/25 I received email confirmation that the new windows were ordered with an expected delivery date of 5/9. That date came and went without any updates. I again couldn't get the project manager to answer his phone and reached out to corporate. They confirmed the materials were delivered and that the manager should be reaching out to schedule the installation. I then took it upon myself to request an escalation above the manager I was dealing with as he obviously wasn't interested in completing my project. I was then placed on the schedule for 6/13 for the install. During the install I was informed that Derrick would be taking over my project. The new panels and sash did not fix the issues wiht the moving window or the difficulty opening. I was then told the wrong panel size was ordered and that a technician would have to come out and look at the window that wouldn't open. I asked if it was going to be another 3 months and was informed a "rush" would be put on the order. I was then told to reach out to Derrick moving forward and he would make sure the job was finished properly. I never received the email confirmation that the new panels were ordered, so I attempted to reach out to Derrick to which I received no response. I did get the email for the order confirmation on 6/30 and that they would be in on 8/1. Once again that date came and went. I still couldn't get a response from Derrick and had to reach out to corporate for an update. They had to reach out to scheduling because the Cedar Rapids office wasn't doing it. I was able to get on the schedule for 8/29. That morning, the crew did not show up within the 2 hour time slot and I had to reach out to corporate for an update. I was then informed the crew was going to be an hour late and that someone should've reached out to let me know. When they finally arrive they replaced the window panes, but the window still moved side to side in the frame. They were going to leave it, but I requested they perform an air test to make sure there was a proper seal as my other 2 windows that were the exact same didn't have that problem. They also determined the other window was not installed level. They had to remove and reinstall the window to fix the opening issue.

    Advanced Home Inspections - home_inspectors - Updated May 2026

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