I'm from California and was in town for the weekend visiting with family. I noticed my dog had a…read morelarge lump near her jaw. I called on Saturday and was able to get my dog in for an appointment on Sunday. We dropped her off at 9am and received a call around 10:30. The vet suggested they take a sample of the lump but said she was fairly certain my dog had cancer. She didn't see any signs of an infection and would not prescribe antibiotics. First she said leukemia and then said lymphoma. They ran a blood tests and everything came back normal so she explained more than likely it is cancer. This cancer can show up over night and it will spread throughout her body. Dr. Elsarelli recommended that I find an oncologist. She even sent me home with a steroid that would keep my dog comfortable for her last couple of months in the event that I decided to not do chemotherapy. By Wednesday, I had not heard back about any results. I called the office and was told they would need to "look into it" and call me back. A different vet called me and told my dog has a reactive lymph node, there is no evidence of cancer. A round of antibiotics should clear it up. So for the last four days I've been worried about my dog having cancer and trying to figure out how to go about treatment. The first vet was so confident in her diagnosis. Be careful here.

Staff is superb! Incredibly kind and warm towards both me and my pet. Wish the pricing was a little…read moreeasier on the wallet, and had better appointment availability, but I suppose you could say that about many vet services these days.

Our visit with Dr. Maria Yalung was so pleasant and peaceful. Our cat Ziggy went in for his annual…read morephysical and vaccines. The staff was pleasant, professional and Dr. Maria was very kind and provided education and great recommendations for our Ziggy. A Cat Hospital is a great place to bring your feline family. It is safe space with outstanding care and service.

I went here and was told my cat didn't have much time to live.. she also told me the surgery was…read moregonna be $5000 with no type of payment plan.... idk who she thought i was but i had no other choice but to put my kitty down if that was the only cheaper option and she also said that no recuse would help and that i shouldn't reach out cause she had little to no time my baby girl stayed through for another 4 days until we could get her surgery at another hospital and my baby is thriving two week later. this lady and her husband just want your money. she had no sympathy for us! also told us the place that would've took out kitty would have spread her ashes for us where other dead animals get spread. Dr Britney Voodoo is real and i'm after you. 0 STARS.

I can't say enough positive praises about Highlands!! We have three fur babies in our empty nest…read more We've taken two of them here so far and they are so wonderful! The waiting room is large for spacing out pets. The pseudo exam room was such an excellent touch! It's a smaller waiting room off to the side. There aren't any exam tables in there, just a few seats and a big open floor where were able to sit down with the pets. The attendants and doctors come into the room for interactive exams but take the pets back to do any bloodwork etc. It's such a warm and welcoming alternative to traditional vet visits. They don't attempt to up charge you or mislead you in any way. They are very forthcoming and clear in their communication. All of our questions were answered comfortably and we truly trust them with our furry buddies' lives.

We were looking for a vet because we had just adopted a dog. It is our first dog ever and he was…read moredoing things I had never seen a dog do before and was really worried that he may have something stuck in his respiratory system. We easily made an appointment and my husband brought him in. The facility itself is clean, with plenty of seating to wait for your appointment. The people working here are friendly and really kind. Turns out there was nothing wrong with him, it was just something chihuahuas do when excited or nervous. After realizing that, he was given a check over and turns out he's a very healthy good boy. We had to come in again for a different issue a few months later and while the people working here were still friendly and nice, I felt that our concerns weren't really taken seriously. I will come back in again because of the first experience but I might change vets if our concerns are basically ignored again.

We came last minute with our baby pug and they were still very accommodating and pushed her through…read moreto get her first round of shots. Very helpful and nice staff definitely cares about the pups. Will continue to come here for future visits.- Momo the Pug Parents

We've been bringing our pets to South Valley Animal Hospital for the past nine years, and we truly…read morewouldn't trust anyone else with our fur babies. Over the years, we quickly went from one Pomeranian to three, and they have loved and cared for every single one of them like family. From the moment you walk in, the reception team is always ready to assist with kindness and warmth. They are incredibly friendly, and the way they interact with both the pets and their owners shows how much they genuinely love what they do. The doctors and the entire team are amazing. They take the time to answer questions, provide thoughtful recommendations, and make sure our pets receive the best care possible. You can truly feel how much they care and that they always want the very best for your fur babies. We are beyond grateful for the love, compassion, and care they've shown our family through the years. Highly recommend!

Rochelle was so great and easy to work with! We were looking for a specific color pattern and it…read moretook a while for one to pop up, but it was SO worth the wait. Hektor (née "Davis") is an incredible cat - loving, calm, healthy, and beautiful. We adore him and are so grateful to Rochelle for providing him to us!

My daughter and I recently got two kittens. Rochelle was highly organized, sending us pictures of…read morethe kittens and providing clear instructions upon their arrival. My new kitten, Artemisa, is a pure joy - beautiful and playful. I find myself wishing I could keep the two kittens for myself. Thank you to Rochelle for providing such a delightful experience and bringing happiness into our lives.

Brought my new puppy in with documented AKC certified breeder vaccine records (Canine Spectra,…read morelegitimate Elanco products with valid lot numbers and expiration dates). Vetco refused to recognize them, citing cold chain concerns -- which is a real issue in principle -- but offered no flexibility even after I called the breeder on speaker, who confirmed the vaccines were ordered from Revival Animal Health and shipped overnight in an insulated ice chest. That's a legitimate cold chain. What really stood out was the pricing: $50 per vaccine shot. I went to another vet shortly after and paid $15 per shot for the identical vaccines. I understand that corporate vet clinics have overhead, but the combination of dismissing documented breeder vaccines without investigation and charging premium prices for routine puppy shots felt more like a sales strategy than medical guidance. 2stars for gaslighting on the vaccines. I would have said 1star but the ladies at the front desk were very nice. Do your research and price-compare before committing to a full puppy wellness plan here.

I've never had an issue with this vet before. Today I came in a few mins late and they denied my…read moreappointment because they were 'overbooked' after I agreed to come in a little later to help them out. I came in a few minutes late before and they took me in. I guess people really doesn't care during the holidays

Kathy was super helpful and made my insurance experience the best. I would recommend her any time,…read moreany day!

You are rude you're greedy you steal from your customers who are insured by you . you lie you don't…read morehelp in any way shape or form it's all about the money and how rude you can be over the phone then when I find a different insurance company, then you end up charging me more money when it was canceled so I hope you enjoy the money that you don't deserve because you want to get that last penny you don't deserve to have a business so take the $41 and stick it so far up where you choke on it have a great day, Tyler, Wagner and his office manager and the rest of his employees that work for him

Do NOT use this place!!!!!!!! The front office does not even acknowledge that you just walked in…read moreand leave you standing there until you say something. Then they act as though you're bothering them. My Chihuahua had some teeth pulled on 12-5-25. Ever since that day her left eye does not open all the way. They had no explanation for it. I took her to another Dr. and they had confirmed that she had lost her eyesight. I don't know what they did to my girl but this is not acceptable. Please be aware of any surgeries at this place!!!!!!!!!!!! Picture included.

I met Dr. Loose the first summer of COVID when my Flynn was breathing/panting like crazy. LONG…read morestory short on how we found him - doesn't matter though really - he actually HELPED my senior doxie with a heart murmur and got him on the right meds that night. (Unlike several other vets in Seven Hills who told me about it, but did nothing but send us out the door!). Over the years, he's always been a great source of information and collaborative in treating both Flynn and Molly. I can't say enough about how great I think he is. Unfortunately, both Molly and Flynn crossed Rainbow Bridge within 90 days of each other. (Easeter 2025 and end of July) While Dr. Loose wasn't there when I had to make that decision both times, the lead up to Molly was a joint effort over a dew days trying to get her better. Same with Flynn. The staff were great, too, given what just happened. A week ago, I adopted Rowan, a long haired doxie with some pre-exisitng issues. Of course I called to get him in to meet with Dr. Loose! As usual, he was informative, listened, and just like with Flynn and Molly, I feel like we're a team when it comes to Rowan's health. A lot of our discussion was on a subject I have personal experience with - back issues resulting in surgery - and being able to have that discussion with Dr. Loose about Rowan from a position I related to was appreciated. In all the years Dr. Loose has treated my fur family, he's always spoken with me like an equal. It goes without saying the girls at the front desk have always been great, even when I lost Flynn and Molly last year. It was good to see them all almost a year later. I'm not sure what the dealio is with the bad review by other people, but let me tell you - if I experienced a fraction of what they're alleging, I would not give them my business nor trust Dr. Loose and his team of vets when he's not there. Have mistakes been made? Yes, but not to the detriment of my pet's health. They were quick to resolve the issue. Lastly, they get R E A L L Y crazy busy when you least expect it. Have some patience and grace. Pet parents are dealing with bad news and trying to make sense of what's happening; others are trying to check out; the phones are blowing up...it was nothing short of chaotic yesterday when Rowan and I arrived and tried to check out. You'll receive the same attention as the patient before you...just keep it in check. I've bee to many vets over the 20 years I've lived in Vegas, and Dr. Loose and Inspirada Animal Hospital are, without a doubt, the only vet and facility I've trusted completely. So much so that after moving from Seven Hills to Southern Highlands, I'm happy to make the drive.

This review is based on a first-time visit with my kitty (Huck) on 11/2/24. We recently moved from…read moreSummerlin so weren't sure what to expect, but were so happy to have found this vet clinic. They practice fear-free care here, so took lots of steps to make sure Huck felt safe and comfortable - including having a diffuser in the room to keep him relaxed and tons of treats to distract him from getting his shots and examination. I HIGHLY recommend this practice based on my excellent experience with Huck!

Our reader/commuicator recommended acupuncture after our picky mister went on a wet food strike and…read moreshe saw some blockages in his throat. After lots of calls and referrals I was lead to Paws and Dr. Monaco. I talked to Kelsey for a while. She made me feel confident about my decision to come here and I appreciated that they have a cats only room as our guy is allergic to, and not a fan of dogs. Scheduling was easy, and I love that they sent a confirmation I was able to add to the calendar w ease. Sonya greeted us and was super kind. She asked about posting and my answer was, long as you tag him. Lol sign of the times, but then again my cat has IG so... Anyway! Jlo helped us and answered questions before Dr. M came in. She's got a calm energy, and knows her stuff! She gave us loads of helpful information and told us about the fear-free approach used, we felt we were in the right place! She recommended 6 visits and a reassess, and a referral for a nutrition supplement. For cats they recommend 3-7 mins w the needles in. Our guy responded well and didn't seem to mind, so we've been able to get the 7 mins for him. We just did session 4. He seems to be eating a bit more, but still having issues w his tail/hyperesthesia. For one of our visits Dr. M was in surgery, but Dr. Wagner was in, she's amazing and super knowledgeable as well. She's apparently a floating vet, but Lex told us they're trying to get her on staff. That'd be amazing! The office is very clean and the female staff is dope! Sonya, Kelsey and Mikayla are fabulous at the front desk, and tho Jlo is great, Lex has become our favorite tech! She goes out of her way to come see us and is incredibly gentle and sweet w our fur babe. You can tell she loves what she does, and she's just a rare find. Schedulings been easy, my only "issue" is there's 2 of us keeping tabs/track, and their system can only send emails to one. I highly recommend this place. Dr. M is super knowledgeable and has passion for what she does (she's also a vet and we appreciate her service), the staffs always amazing, it's clean, fear-free (which Lex explained as no scruffing and just meeting the animals where they're at - amazing!) we have a great team in place for our guy and not looking to replace them, but Dr. M and her staff are a great compliment to his treatment plan. It also pays to be old, as they honor senior discounts and that's appreciated.

My puppy had a great time meeting two new friends for her annual checkup. Dr. Alyssa Cruz and…read moreValeria were attentive and accommodating to our needs. Dr. Cruz answered all of my questions and provided me with helpful information and ideas. The experience was calm and soothing for my shy puppy. I appreciate their services and will definitely return for my future pet care. Thanks!

I haven't been here in a while and I have to say I was blown away with the customer service I…read morereceived. From talking to Yasmin on the phone trying to get an appointment to Dr McDonald helping us with our dog. She even text me the next day to check on him. I've had dogs for 30+ years and have never had a vet text me to check on him. And the fact that I could text and have a conversation with the establishment was huge since I was at work and couldn't directly talk. Overall I'm very happy with the vets office and will definitely continue to come here.