Dr Ryan Fitzgerald is a great doctor, he takes his time and addresses all your concerns and doesn't…read morerush you out and makes sure you understand everything

So this used to be my go to for when I was sick and needed a walk in visit. I went in today and was…read moregreeted by people who were clearly new staff. When I asked to see a physician I was told by a gentleman that walk ins were no longer accepted despite the light up sign that said walk ins open. When asked what my symptoms were I said sinus congestion. Then I was told that people are still scared of covid while the woman receptionist snickered under her breath at his comment. I was then told I could make an appointment for the following day. I had tested negative for covid and just needed help as I am a teacher and there are no subs. This place used to care. People still get sick and need help. I will not return back even though I'm sure they don't care cause they are scared of covid still. What a joke. Making changes to a business isn't always for the better. They are now the elite or they think they are and apparently aren't interested in helping treat the Ill. I went somewhere else that takes walk ins. P.s it wasn't covid and now I can go teach my students tomorrow. Thanks for nothing. Change your sign... you don't take walk ins!

Went to this location for a Bone Density Test. As you walk in there's a nice gentleman man scanning…read moreeveryone and looking inside purses before you can proceed. Registration went well takes care of ABN forms people on Medicare must sign letting patients know how often Medicare covers tests & procedures otherwise the patient needs to pay the full cost. Read the form carefully the registration person told me something different than what was on the form The scan tech was not friendly didn't make me feel comfortable. Told me I didn't lay straight when doing so is part of my body dysfunction from past abuse & D.V. There were only 2 locations available for my type of scan. Elmhurst or Plainfield more convenient for us.

Bedside manner sucks! Doctor assistant didn't really listen. Thought she knew everything and sized…read moreme up before she saw me.

Missed appointment by 10 minutes so they canceled it. Thats it. Don't be late or you're not getting…read morein, but they can make you wait. No compromises when it comes to YOU being on time.

From the owner: NorthShore University HealthSystem, Swedish Hospital, Northwest Community Healthcare and…read moreEdward-Elmhurst Health are now united under one name: Endeavor Health. Together, we're driven by our mission to help everyone in our communities be their best and our commitment to setting a new standard for healthcare by delivering a truly personal patient experience combined with convenient access to pioneering, world-class care. We are proud to be Illinois' third-largest health system with more than 27,000 team members, nine award-winning hospitals and more than 300 clinic locations based in the communities we call home.

My very elderly dad was taken to the St. Joe ER rather than his usual hospital as it was closer to…read morehis home. We heard about bad reviews so we were surprised how well he was treated. He probably went through ER fairly fast as he had a severe breathing issue. He saw plenty of different doctors because he had several issues, the 5th floor nurses were great and helpful to answer our questions. Only issue was communication with the food service - since Dad was on a special diet they sent him wrong stuff a few times. After almost 2 weeks, he recovered enough and got into the rehab wing where he has a big private room and 3 different therapists to keep him busy.

I recently completed my cardiovascular rehab at Saint Joseph's Hospital in Joliet. I must say I was…read morevery impressed with the staff and the program the commitment was for three days a week for a long time many months. The supervisor around the department very well although you wouldn't really know she was the supervisor because she blended in so well with her team they were always friendly always on time and always helpful. I learned much More about my heart from this group of women. Participates come and go as they complete the program and they are always complementary about the program. I'm so glad that I was able to participate. It was nice too that they were able to work with me. There's some appointment changes that I needed. I would recommend this program to anyone that's had cardio issues. It was great.

Their medical records department is very irresponsible. I have gone here the last three years for…read moremy annual ultrasounds and request to have the results released to my doctor at Rush Hospital. Never do they do it! I ALWAYS have to call MORE than once to remind them. I'm going to stop using them. Should have learned my lesson the first time, but because they are so close to my house their location is easier on me. Their failure to do their job efficiently is very stressful for a patient like myself with a history of significant medical issues.

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

I'm shocked to see the negative reviews. Obviously going to an immediate care isn't a super fun…read moreexperience but the staff made me feel very comfortable, cared for, and they had so many refreshments to help pass the time. Maybe it's because i'm a professional yapper, but the people at the front desk were so lovely to talk to and the two medical professionals (Tricia & Pirut) were so helpful and made an uncomfortable experience way more enjoyable. Thank you guys!! But i hope i never have to see ya again in that setting

Since changing to a new name, this place has gone down hill tremendously. Rude front desk staff,…read moreunprofessional MA's and the doctors or PA seem rushed but want to make sure to run every test possible known to man to get money out of you. And please don't get me started on their "wait times". Such a shame. Absolutely loved them when they were Physician's Immediate Care.