Dr. Mathis was fine, a bit eccentric to be honest. The scheduling and welcoming staff are HORRIBLE…read moreto say the least. Every encounter with them has left me feeling like the care in healthcare is lost. They are rude, curt, cold and do not have any customer service skills or concern for patients. I am in customer service, having been in the medical field for 2 decades. Unfortunately, if the doctors read this, your staff reflects poorly and negatively on your practice. I will not return based on your staffs rude practices. Please consider this constructive criticism as I respect my referring doctor and have, on several occasions brought gifts to their amazing staff.

Dr. Mathis was very knowledgeable and professional. He diagnosed my condition and explained to me…read morewhat was going on and gave me options. Very comfortable with the visit.

I have suffered from sinus issues for 40 years, allergy shots from my time in Ca and NV. I would…read morestill average 4 sinus infections a year. Three months ago I met with Dr. Hudson and his team and was given three options. Dr. Hudson recommended a sinus balloon dilation. Did the procedure and there was a drastic improvement in my breathing. I am a CPAP user and I no longer need to use sinus sprays before sleep. I just wish I had found this practice earlier but I am so thankful to my primary physician, Dr. Tyhssen for setting it up. Great Doctor and staff and a very happen patient. Never thought I would rave about a medical procedure but this warranted it.

I've been a patient of theirs for a couple years, and had a sinus procedure done. They have all my…read moremedical records, I switched jobs and am not eligible for insurance for a couple months and asked them to let me be a cash patient this one time so I can get treatment for a nasty sinus infection. The office manager has a bad attitude and is condescending. I am already a patient there, not looking for anything free but to get an appointment to remedy a sinus infection. She kept repeating go to urgent care which is a complete waste of time. I definitely will not be back, a good customer that can't even get a simple request met that I would have gladly paid for. Unbelievable.

I had tried to explain to Josh, that my situation was complicated and needed time to go through it…read more He was incredibly impatient and it was clear he wanted to rush me out of the room. He proceeded to scope me after I had said that I had already been scoped before. This could have been avoided, and it was never explained that this was going to be a significant extra charge. Josh had also denied me surgery - 3 other ENTS afterward had all highly recommended surgery after being significantly more thorough than Josh. Due to Josh's lackadaisical/rude attitude and plain laziness, I now am unable to get the surgery I needed and after I met my deductible. I now am left with a reset on my insurance due to his grotesque negligence, but even after working with the kind office manager, Crystal, he will not budge on removing the charge he placed on my account. I truly do not understand the praise this boy is receiving after the very impatient and heartless attitude that I received/witnessed. Please go anywhere else if you are able - I'd be concerned of misdiagnosis//missing critical aspects of your health due to Josh's attitude problem.

I'm so impressed with how he and his office staff are always on time!…read moreThat being said Dr Meier was able to diagnose an illness that is rarely seen and was able to treat while I was hospitalized. His follow ups have been excellent including hearing tests etc. I highly recommend this office not only for the exceptional medical care, but also wonderful staff and minimal wait time.

Spouse needed to see if something was causing his third nosebleed…read more Dr. Garrett is straight to the point and just knows her specialty. What's really nice and comforting, is that she also knows the experience of nasolasty herself! Once she set the scope, she saw where it needed to be cauterized. So fast and somewhat painless (in my eyes)... Hopefully this will last indefinitely, but then again it could keep getting cauterized.... Will be back if it happens again during the work week!

Tried to call to make an appointment as a new patient. The lady who answers the phone was so rude…read more What a horrible first impression. I work in the medical field and can tell a lot by the office's customer service. You failed.. Jackie

I don't even know where to start. Upon checking in, I was told I had to pay a copay - which is…read moretotally fine- but in a world with HRA plans at the beginning of the calendar year and insurance plans that pay 100%, I advised my insurance would pay in full. The gal advised me that it was the doctor's policy to collect a copay whether they have one or not, and then said "if you don't agree with it, you can not be seen and pay the $25 no-show cancel fee instead." I completely understand being precautionary and the doctor collecting the coinsurance upfront - but the staff should be encouraged to show a little bit of empathy and not be snarky and rude on a patient's first visit (or any visit!) We saw the doctor for a total of 5 minutes... Within 5 minutes of the appointment time - which is what justifies even 1 star- but then were told we had to stand in a narrow hallway to check-out. There was a line with 2 people ahead of us to check out. We were not acknowledged by anyone - other than other workers asking us to move out of their way so they could bring patients from the waiting room to the exam rooms. After TWENTY MINUTES of employees avoiding the checkout line - and not being acknowledged and having employees avoid eye contact - I finally walked out. This prompted the check out lady to run out the door chasing me to get my paperwork. She apologized for our bad experience - which also supports the single star rating... If I could have rated zero stars, I would have. I waited 3 weeks for this appointment and will not be returning. Tip to the doctors: your office staff is clearly under appreciated and have zero expectations for providing customer service. Empathy and acknowledgement go far in this world. And I will drive across town to another doctor that's not as convenient to avoid ever stepping in your office again.

I was a patient of Dr. Lokshin's for 10 years. Unfortunately, I ended up moving out of the area…read moreand had to find a new allergist....a very sad day, that was! I began seeing Dr. Lokshin on a previous doctor's recommendation in 1996. I have allergies and asthma, and was also wanting to begin allergy shots for pet dander. I was impressed from my first visit with Dr. Lokshin's quiet competence; he asked many questions to ensure that I would receive the best care tailored to my needs. Over the years, my asthma and allergies remained under control with the occasional tweak to my regimen. If a medication wasn't working for me, he made sure to find a suitable alternative. This is a doctor who most definitely makes his patient's individual needs and care his utmost priority and this shows in his demeanor and prescribed care. I would highly recommend Dr. Lokshin to my family and friends. If you're in Reno/Sparks and need an allergist, make an appointment with him today!

Dr. Marshall is by far the best primary physician I've ever had. Unfortunately, she does not accept…read moremy insurance, but I highly recommend her. In the day and age where you're rushed through appointments, she took the time to really hear me. She didn't just sit across from me on her computer. She was empathetic, compassionate, and really cares for her patients. It's so hard to find a great primary in the Reno area and that's why I am writing this review for anyone who is looking.

My dad started seeing Dr. Marshall about a year ago. She is warm, personable and a great listener…read more The fact that she's able to do telemedicine visits as well as in-person visits has been extremely helpful for my elderly wheelchair-bound dad, who sometimes isn't able to book transport for to a last-minute in-office appointment.

Doctor Adamson is amazing ! He pulled 10 of my teeth out in under 20 minutes and I didn't feel a…read morething just a little bit of pressure. I healed up nicely! 10/10 recommend

if I could do -100 I would. After 1 hour and 20 minute wait all I got was a suggestion, a script…read morefor I could get for over-the-counter cheaper and a doctor that didn't freaking care. The last thing that gave me was a piece of paper to tell me how to take care of myself like I don't know how. This is the second time I've gone to see them and it will be last no matter what a referral says. They treat you like crap. The front desk was terrible barely got her to talk to me. You could hear all the employees in the back laughing and giggling while I'm sitting out front. for an hour and 20. DON'T go here

I am writing in regard to my experience as a post-operative patient of Dr. Anthony Michael…read moreSciascia, II, MD (License No.: 16951), (Dr. Sciascia for future references), an Emergency Physician with Renown Health Systems. The following link will take you the Nevada State Board of Medical Examiners where you can enter his last name and review his previous medical background and training (https://nsbme.mylicense.com/verification/Search.aspx). Earlier this week, I had the misfortune of interacting with Dr. Sciascia in one of the Emergency Rooms (ER) associated with Renown Medical Center. I have never come into contact with such a rude, condescending, and offensive health care provider. I should note that I, too, am a doctor and Federal Law Enforcement Officer, so I deal with difficult personalities on a daily basis. I would also like to note that I would never treat any of my patients, no matter who they are or what they've done, the way Dr. Sciascia treated me. This is unacceptable, and I intend on bringing this to the attention of anyone who may come into contact with this physician, someone who should not be allowed to treat patients. When I went to the ER, I was two days post-op, and in a considerable amount of pain. As I previously mentioned, I was unlucky to have Dr. Sciascia pick up my case. From the first moment I met him, there was something odd about his demeanor and he had the worst bedside demeanor I have ever witnessed. My friend that accompanied me to the ER said the exact thing, and she actually picked up on this vibe before I did. As an aside, all of the nurses were flabbergasted by my account of what occurred during my interactions with Dr. Sciascia. Long story short, Dr. Sciascia essentially accused me of drug-seeking, and told me that he didn't believe that I was actually experiencing pain, despite being 2 days postop. Dr. Sciascia was literally trying to instigate an argument with me, which I refused to engage in. He compared to me heroin addicts, which I am not, as well as misusing my pain medication, which I did not. Dr. Sciascia then compared me to other patients he has seen with "broken bones sticking" sticking out of their skin and that they refused to take any medication at all. First of all, I dislike being compared to other people, especially when their injuries are not even close to what my surgery or pain entailed. As a man, Dr. Sciascia does not know how painful certain 'female conditions' can be, so it is extremely rude to dismiss as if it meant nothing. Dr. Sciascia invalidated the pain I was experiencing, and I refuse to let anyone treat or speak to me in such a manner. Prior to being released from the ER, he informed me that I was going to be prescribed Gabapentin, a drug with which I am familiar. Gabapentin, also known as Neurontin, is a medication used for neuropathic pain, not postoperative pain. I asked Dr. Sciascia how that would be helpful in my situation, and he literally said, "I don't know." My friend advocated for me by asking for something that actually helped me, and he switched it to a muscle relaxant, which I refuse to take. I am unfamiliar with that medication, and I have lost trust in doctors in Renown's ER. More than one nurse I came into contact with during my several hour stint in the ER informed me that Dr. Sciascia "has a really weird demeanor...[and] has no bedside manner." They said more, but I hope you get where I am coming from. I will be taking this to the medical board of NV, as well as any site on which a review can be posted. Dr. Sciascia caused more harm than good, as I was extremely upset when leaving the ER, and I was still in pain. Given that I have only had one experience with Dr. Sciascia, I cannot comment on his overall competence as an ER Physician, and it would be unethical of me to do so. I can only speak to my personal experience with Dr. Sciascia, which was so horrific that I will never return to that ER for fear of coming into contact with him again. I am writing this review in hopes that others will read this and steer clear of Dr. Sciascia, if at all possible. If you want to be treated like a human being, find another doctor. Further, as a doctor myself (not an MD), I am a strong advocate for those who may not have the knowledge, access, or resources to go up against a physician. This is NOT over. Thank you for reading.

My boyfriend broke out with giant blotchy rashes all over his body for no apparent reason one day…read more We visited an urgent care, only to wait almost 3 hours for them to tell us to go to the ER. We were so frustrated, however I am glad that Dr. Sciascia (pronounced "Sha-sha") was able to treat him. Although the ER was incredibly busy that day, Dr. Sciascia made an effort to find the root of the problem without pushing him to have unnecessary medications, labs, etc. He suggested some over the counter meds we could purchase, gave us a prescription, and referred him to an allergist. Most importantly, he took the time to answer all of our questions and check on him before we left. It was the most efficient and caring ER visit we had. Plus, he's hilarious and super personable. Highly recommended!