I'm so impressed with how he and his office staff are always on time!…read moreThat being said Dr Meier was able to diagnose an illness that is rarely seen and was able to treat while I was hospitalized. His follow ups have been excellent including hearing tests etc. I highly recommend this office not only for the exceptional medical care, but also wonderful staff and minimal wait time.

Ent/// excellent care, office is very well ran. Dr Meier is very thorough and very personable and…read moreprofessional.

Amazing experience with Dr Lough & staff. He diagnosed BF and recommended septoplasty to correct…read moredeviated septum (the result of broken nose 20 yrs ago). That's the long story short. He ordered the surgery within 30 days of his initial evaluation, and surgery occured Dec10 at Swift Surgery Ctr. The nurses and staff at Swift were amazing also. Pre-surgery fear was alleviated by the supporting nurses, pre and post care staff. After reading other reviews, we don't get it because the experience with Dr Lough was amazing, professional, and incredibly efficient at helping with improving his quality of life, sleep, concentration, energy, and breathing. We highly would recommend Dr Lough to family and friends. If you have need to improve breathing thru nose, deviated septum, nose blockage, recommend looking into consult with Dr Lough. One again Dr Lough & Staff, huge THANK YOU !!!!!

I rarely leave negative reviews, but I feel compelled to share our experience with Dr. Lough…read more I brought my 12-year-old daughter to this office for an evaluation of chronic snoring that has persisted for several years. She was extremely nervous about the appointment and was visibly shaking when Dr. Lough entered the room. Rather than helping put her at ease, the interaction felt cold and dismissive from the start. When I explained her anxiety, his response came across as sarcastic rather than reassuring. Throughout the visit, I felt that both my concerns and my daughter's concerns were minimized. When I shared observations about her symptoms and experiences from speaking with other parents, I was told that I was "saying a lot of right things, but also a lot of wrong things." The comment felt unnecessarily condescending and immediately shut down what should have been a collaborative discussion. The examination itself was very brief. Dr. Lough noted that my daughter has large tonsils and suggested that she may simply need to "grow into them." While I understand that surgery is not always the appropriate solution, I was hoping for a more thorough discussion about possible causes, treatment options, next steps, or what symptoms we should continue monitoring. Instead, I left feeling as though our concerns were dismissed. What disappointed me most was the lack of bedside manner. Medical expertise is important, but so is communication, especially when working with children who are already anxious about a medical appointment. My daughter commented on the way she was treated as soon as we got back to the car, which reinforced my own concerns about the interaction. I want to be clear that my review is specifically regarding my experience with Dr. Lough and not the office staff. Overall I did not care for the establishment. Unfortunately, based on our experience with this provider, I would not recommend him to families seeking a compassionate, patient-centered approach.

Dr. Stacey Hudson, the lead physician in this practice, is an outstanding physician and an…read moreexceptional person whose professionalism, training, experience, and approach to his work is a true gift to Northern Nevada. His skill and expertise has helped me, my family, and friends. I recommend him to anyone who is suffering from ear, nose, sinus, or throat problems; whether chronic or acute. He is a resource and a calm voice of guidance and action with difficult health issues. I can thank him for the ability to hear after suffering from an undiagnosed mastoiditis infection. I had suffered from dozens of ear infections throughout my life, but two years ago, this one felt different. I had been treated by my primary care doctor and had even gone to urgent care when vertigo, hearing loss, and pain increased despite treatment. Dr. Hudson's receptionist got me in for an appointment quickly. After a brief exam, interview, and in-office CT scan, I was diagnosed with a mastoid infection and scheduled for a surgical procedure. Three weeks into the infection, with conventional antibiotics not effective, I had a 50 decibel differential between ears (one infected, one not). My hearing was not restored after the surgery and took months to return and heal. It was a scary time but I knew everything had been done to ensure my best chance of recovery. Without Dr. Hudson's intervention I am certain I would have suffered permanent hearing damage and progression of the infection. Dr. Hudson has managed complex and challenging conditions for my loved ones, each condition requiring a different set of skills and knowledge. Not only does Dr. Hudson have outstanding technical skill and uses innovative yet scientifically grounded approaches to all ENT conditions, he genuinely cares for his patients. An exceptional, world-class expert right in Reno; a true gift to his patients and community.

Dr Hudson is fantastic ( my son had surgery done by him) so i wanted to see him but his office…read morestaff is horrible. They do not want to schedule new patients. They have every reason under the sun. Talked to my insurance and I know its in network after they said it wasn't. They finally say it is and now they beed a referral saying my insurance wont pay without. My insurance that I spoke to. Called Dr Zamboni- no issues with scheduling.

The attitude of the front office is appalling !!! They are are rude , curt and show no interest in…read morethe patient or the patients concerns. The flippant demeanor is off-putting and incompetent. I have called every week to get an appointment for my ear issue. Whomever answers the phone needs to find a job she likes and not take her misery out on the patients. I had an "emergency " referral sent there from my primary care doctor. I had results sent the office from the audiologist over a month ago and no one from that office called to tell me what Zamboni diagnosed. Now please tell me how an ENT specialist can diagnose without ever seeing me? I wouldn't step foot in that office and don't bother calling unless you're ready to be verbally abuse by the front office. Stay away. I can see why they have a three star rating. It should be was than zero in my opinion

Dr Zamboni is amazing and very friendly not to mention his staff is wonderful and very nice. Very…read morenice. Would recommend to anyone.

Saw "Doctor" Meier for CHRONIC and SEVERE reoccurring Sinus Infection, for every 2-4 weeks my head…read morefelt like it would explode from the pressure and I couldn't breathe. He literally stuck a camera in my nose and said there is nothing that he sees and says he cannot treat me for "nothing" and says I am wasting my time scheduling another appointment. Tried to switch doctors with the front desk and was very curtly told they "don't do that there". Excuse me, why??? I go thru the process to get a referral, wait months to be seen, and get refused to be treated and can't even request someone who *might* actually do something ?? Anyways, I was over it and just put it on the back burner to focus on other things. Come to find out for an MRI I had to do for another health issue that my sinuses are solid white with, again, huge polyps. Paper clearly states very obvious polyps and Sinus Disease and I saw the imaging, solid white sinuses (supposed to be clear/not visible) even on a day I wasn't sick at all. I can't even breathe and sleep most nights. So frustrating to have to go through this process AGAIN with another ENT because the one I had already gone to literally refused to do their job. Thanks for not only *nothing* but also adding to my sinusitis getting worse.

I needed to get my thyroid nodule removed and Nevada ENT was so quick and efficient about the whole…read moreprocess. From the minute, they received my referral they quickly scheduled me in for a consultation. Each of the three appointments I had there were quick but effective. Dr Chavellier is so great. She helps keep things light and make you feel comfortable with the whole process. I recovered from my surgery so well and her care is amazing. Their follow up care is also really great. Geo, the MA is also really good at her job. I highly recommend Nevada ENT and Dr. Chavellier and her team.

Spouse needed to see if something was causing his third nosebleed…read more Dr. Garrett is straight to the point and just knows her specialty. What's really nice and comforting, is that she also knows the experience of nasolasty herself! Once she set the scope, she saw where it needed to be cauterized. So fast and somewhat painless (in my eyes)... Hopefully this will last indefinitely, but then again it could keep getting cauterized.... Will be back if it happens again during the work week!

Tried to call to make an appointment as a new patient. The lady who answers the phone was so rude…read more What a horrible first impression. I work in the medical field and can tell a lot by the office's customer service. You failed.. Jackie

Just underwent surgery with Dr. Watson last week and have nothing but the best things to say about…read morehim and his team! He made the entire process from start to finish so easy and stress-free! I always knew I was in the best hands. I got a Septoplasty, turbinate reduction, and rhinoplasty. I've never been able to breathe well out of my nose, so Dr. Watson walked me through every single option for me. Surgery ended up being the best option and I am so grateful I went through with it. I added on cosmetic rhinoplasty and Dr. Watson did a fantastic job with both the cosmetic portion and the structural portion and is extremely knowledgeable about the ins and outs of the nose. With how quickly I'm recovering, I can tell how meticulous, gentle and detail-oriented he was with my nose in the surgery. After just one week, all of my bruising and swelling is gone. I got my cast and splints off and out of my nose 5 days post-op and was immediately able to breathe. INSANE!! And already LOVING the shape. Dr. Watson knew exactly what I wanted without me even having to over-explain. Highly recommend going with him for surgery or any other services you are looking for. He spends the time with each of his patients, makes them feel so comfortable and is truly the best of the best in the ENT and plastic surgery world! Fantastic doctor and fantastic human being! Could not recommend him enough! Thank you to Dr. Watson & the entire Tahoe Forest family!!

Nice doctor with great results! Highly recommend. Very patient with answering all my questions.read more

Well, almost six years later, I can say that I am worse off than before the surgery . I used to…read morehave terrible congestion in both nostrils. Now I have a terrible mucus management problem. I spend twice as much time to keep my nose clear. If I close my mouth and breathe in through my nose the nostrils collapse toward the septum and close off the air flow. I'm a true mouth breather! Please see my previous review for more info.

I agree Dr. West is a fabulous Dr. and both my children and my wife have been through surgery and…read morenormal ENT care with him. The problem is his billing, business office. After 5 yrs of not seeing Dr. West we call his office to schedule a appt. for the wife and they schedule, take her in for an initial visit, reschedule her for a second visit to go over the tests from the first visit. My wife takes time off work to go to the Appt. only to be asked back in the billing office and told unless she pays a back payment from 2007 of $347 they will not be seeing her today. They apparently sent us to collections in 07' yet we did not get any bills or collection notices from them, we offer to make payments on it and they refuse saying it was not there acct. anymore contact the collection agency. On top of which in 2008 with heavy economic pressures and lack of work we filed chp 7 and all collection debt was discharged. I know they have the right to see who they want, but they could have told us in advance that this was an issue before scheduling the appt. and or called us to let us know they would not be seeing my wife so she did not have to take time off work only to be told go away. This kind of office management only brings down the great work Dr. West does with his patients.

Dr. Mathis was fine, a bit eccentric to be honest. The scheduling and welcoming staff are HORRIBLE…read moreto say the least. Every encounter with them has left me feeling like the care in healthcare is lost. They are rude, curt, cold and do not have any customer service skills or concern for patients. I am in customer service, having been in the medical field for 2 decades. Unfortunately, if the doctors read this, your staff reflects poorly and negatively on your practice. I will not return based on your staffs rude practices. Please consider this constructive criticism as I respect my referring doctor and have, on several occasions brought gifts to their amazing staff.

Dr. Mathis was very knowledgeable and professional. He diagnosed my condition and explained to me…read morewhat was going on and gave me options. Very comfortable with the visit.

DR Ryan Zeller has been my primary care doctor for 7 years . I have always been able to communicate…read morewith Dr Zeller and His Nurse Practitioners his staff is always been helpful and courteous. Even though they don't take insurance they will help you through the process of sending in claims and they will call in pre-Authorizations and is very reasonable for appointments when it comes to cost The staff is Spanish-speaking and English which helps out. They take walk-ins and work with your appointments and you're always in and out within 30 minutes or 45 depending if you have an appointment Dr Zeller and his staff are highly recommend. Sherri Diltz Zorn & Famiky

I sliced my finger and found myself at Dr. Zellers office. He doesn't take insurance which I think…read moreis GREAT! He did a beautiful job stitching up my finger and the cost was reasonable; unlike how it would have been had I gone to ER.