This practice ruined my life. I now have TMJ problems since the doctors failed to recognize that I…read moreneeded my bite fixed. I had gotten braces when I was around 11-12 years old and as an adolescent, I should have had the chance to fix any jaw problems. I am now 20 years old and my overbite/TMJ is now being taken care of by another orthodontist. Initially when I had gotten my braces removed, I told the Doctor that my overbite was still there, and he goes to tell me that "there's nothing that can be done more." On the other hand, my new orthodontist says that there are still many possibilities to fix my bite. I've had several MRI's after removing my braces and the tech has found that both joints on both sides of my jaw have been dislocated. I should not be having to deal with any bite/jaw issues after FIVE years of braces. Since the day I've removed my braces, I've dealt with grinding, clicking of the jaw, locking, and it won't stop. The amount of money I've fished out for oral surgeons is ridiculous since this practice hadn't done their job right. Highly disappointed.

so, I took my sons to this dental office only (because we were referred) and at first it seem to…read morebe a pretty good experience. Until their follow up appointment. My husband took them this time, and all hell broke loose! they were on time, he went to the window to sign them in, and the receptionist thew a clipboard at him with papers attached saying something about new registration he said no Ms.my kids have been here before, so instead of the receptionist not trying to be cute an get up out the chair to look for the charts she didnt. He refused to re register them sitting in that hott ass office knowing they been there before so the receptionist denied the kids visits. In wich they missed a day of school for cause we live no where near here, and let me add it was 90plus degrees out an they dont have air conditioning or a fan. So when they got back and i called then they realized what had happend.... Well had she only got up out of that chair to check .None of this would had happend! Their service Sucks, and they are extremely rude an unprofessional. were do they find these people?

I can't say enough good things about Klatte Orthodontics and the incredible team that made my…read moreentire braces journey such a positive experience. From day one, Dr. Klatte, and his entire time were consistently gentle, kind, and patient (even with my goofy antics in the chair). They always took the time to explain what was happening, what to expect next, and why, which made a huge difference and built so much trust throughout the process. I genuinely never dreaded an appointment (which says a lot when braces are involved). Every visit felt welcoming, calm, and well-run, and I always left feeling well taken care of by Lynn and Veronica, and confident in the plan. Now that my braces are off, I'm actually happy knowing I'll still be coming back for retainer checks, that's how great this team is. If you're considering orthodontic treatment and want a practice that combines expertise with real compassion and communication, Klatte Orthodontics is it. Highly, highly recommend.

Dr. Klatte and his staff have been absolutely wonderful! Everyone is friendly and Dr. Klatte really…read moreseems to genuinely care about people. I've overheard him talking to other patients and parents and everytime I was even more confident in the decision I made to come to his office. I've come to terms with the fact that 95% of places that you come into for an appointment are going to have a wait time, but I was pleastly surprised that my wait time was usually less that 10 minutes. I also never had an issue with getting an appointment...which was always a relief since my schedule can be pretty hectic with 2 kids. I finished up my treatment and I'm so glad I chose Klatte Orthodontics. My smile is everything I could've hoped for. Thank you Dr. Klatte, and thank you so much to your staff as well!!

I've been going to this dental office for the past 25 years. My children started as toddler's and…read morethey've all gone here as well. I love that it's a small practice and every patient is known personally. Friends atmosphere and the staff are great!! My family loves this office.

This business is extremely unprofessional. Susan is the office manager and now on two accounts she…read morehas given me false information in regards to my dental care. My first experience involved the booking of a cleaning when the hygienist was on maternity leave. I sat and waited for my appointment only to be informed of this by the dentist. When I told the dentist I was unaware and mainly booked the appointment for this reason she spoke with the office manager who lied to my face saying she did. I let out go because mistakes happen and just rebooked for a cleaning. My next experience was for a cleaning and a filling. After leaving the office I was flossing maybe 2 days after the appointment and I noticed a hole still in my tooth for the same area that was to be serviced for my filling. I called back and was given no apologies. Fast forward to today and I just had the same office manager yelling in the phone with myself and my health insurance in a very unprofessional way. She was telling me and the insurance that we were lying and is denying refunding my money. So not only has this affected me financially but I still have a cavity in my front tooth. I am livid! I never right reviews but I took the time to write this one. I will also be filling a grievance with my insurance company as well as the better business bureau. DentaLux is done getting chances from me. You just lost a potential customer for life.

Patient service and care is horrible. If you require Saturday appointment and miss them because of…read moreCOVID and a serious respiratory illness, they tell you you're not allowed to schedule for Saturday's anymore. Even though you had COVID, and when the first reschedule was for when you were still symptomatic and infectious. And the next date you literally cannot breathe through your nose and leave a message to them when you realize you're not going to be able to tough it out for the appointment. Of which my Physician stated I was severely congested, gave me a large regimen of antibiotics and implored me to stay home for the rest of the week, because my immune system was still recovering from COVID! The 'Care Manager' talks over you when you try to explain. There is no empathy from them. Very rude and it's astonishing how they act. They do NOT care about their patients, or their patients lives.

Dr. Monica Patel was able to see me about an immediate tooth extraction to alleviate intense nerve…read morepain. I have been able to formulate a care plan with regular payments the insurance won't cover, and their office staff was friendly and professional. They also have the latest state-of-the-art technology. You are in good hands with this team!

An hour and 1/2 late today! They gave my friend an appointment and didn't even show up!…read more They're extremely rude.

My daughter recently got her braces, and so far we are very happy with her treatment. Everyone is…read moreprofessional and knowledgeable. I really appreciated how they took the time to explain the treatment plan to us. They went through the different phases of care that helped us understand what to expect. The braces application went well. My daughter told me they were gentle and made sure she was comfortable the entire time. The staff are friendly and seem to care about their patients. And I highly recommend them. besides braces they also provide the following services: Adult Orthodontics Invisalign Palatal expansion Retainers Oral hygiene Smile assessment Phase one orthodontics Phase two orthodontics Teeth Straightening Fixing Bites Teeth Whitening

I went to YES dental bc I broke a filling. The women at the counter were super friendly! They were…read moreable to squeeze me in for two fillings. The assistant was fabulous. I felt absolutely no pain. I have felt pain at previous dentists, so they were freaking awesome. I went back for a root canal and literally took a nap. It was lit. I came back and changed this to four stars. I came here again to have my other two fillings taken care of. The woman caused me a lot of pain. She didnt listen to me about the feeling of the filling, so i am still in pain weeks later. She also cut my tongue while trying to grind down the filling. Bad experience.

The front desk staffs are rude. They don't have patience with me. Don't go there for an oral…read moresurgery because the surgeon only go there once a month. My son has to withhold food and beverages for 10 hours. His appointment was 2pm, 16 years old. According to my experience there for a simple teeth cleaning appointment. I had to wait for an hour to be seen. Think about this, no food or drinks for whole 10 hours plus one hour wait for the procedure. My son will faint. So I cancelled the appointment and the lady talked over me and hung me up. I called back and she said you call again. Well..I because I need to reschedule. She said she doesn't know until two weeks because the surgeon only comes once a month. This place is crazy.