Easy check-in process and the technician that assisted me was kind, caring and professional.read more

I had a very uncomfortable, disappointing experience at the 805 Del Prado, Cape Coral location…read more Their sign-in systems were down, which I understand can happen, so I patiently stood in the designated waiting area waiting to be helped. What upset me most was not the delay -- it was the unprofessional behavior afterward. After I spoke to an employee, I could overhear comments being repeated and mocked to coworkers nearby. No patient should feel laughed at or talked about while simply trying to check in for a medical appointment. It was embarrassing, uncomfortable, and completely inappropriate in a healthcare setting. Technical problems are understandable. Treating patients with disrespect is not. I hope management seriously addresses professionalism and patient treatment at this location.

Best Open MRI With John @ Del Prado Location On 3/11/19 I…read morehad an open MRI image administered by John. I was racked with fear prior to and during the event due to claustrophobia. HE WAS AMAZING. He was professional, compassionate, patient, thoughtful, and kind. He clearly explained the procedure, let me settle, as requested he chatted to me throughout the procedure explaining duration of imaging sequence. Thank you, John! Jim from Fort Myers.

My appointment was great. They called to confirm my appointment for my ultrasound, wait time was…read morepretty short, staff was friendly, and my experience was really smooth. Dyna, the ultrasound technician, was the best part of my appointment. I felt comfortable, she was informative, efficient and kind. 5 stars!

My son has been there several times for M R I and every thing is going good , even they don't take…read morehim insurance y had have to pay cash $ 300 every time

From the owner: Same Day Appointments Available!…read more At Rx Imaging of SW FL, your health and peace of mind is of the utmost importance to us. This is why you can expect to always be greeted by a caring, attentive, efficient and professional staff who will treat you like we would like to be treated ourselves. You can also look forward to receiving the most advanced care possible in a comfortable and relaxing environment. You are in good hands with us because we care about you. Whether it's an MRI, X-ray, Cat Scan or Ultrasound, our state-of-the-art equipment provides the most accurate images that science and technology currently offer. Our staff and technical team view the imaging process from the patient's perspective and are committed to providing results quickly and accurately, and easing the patient's anxiety through compassionate care.

...............09 July 2026 …read more................ .............Outpatient Center ............ I had a recent visit to the Emergency Room at Cape Coral Hospital. I was examened and released with instructions to see my primary physician for a follow up. My primary doctor was not available and I was seen by Melonie Santiago , P. A. at the Outpatient Center. P. A. Santiago was very patient and listened to all of my concerns and addressed each one in great detail. She made a couple of referrals to specialists for follow through visits to ensure that my health concerns were being monitored by doctors who specialized in the treatment for the medical issues that were of concern to me. P. A. Santiago Put me at ease with her demeanor, smile , tone and empathy all while maintaining a sense of professional decorum. I was super anxious prior to my visit after experiencing some odd symptoms that I had never experienced before. P. A. Santiago LISTENED to me and my concerns , unlike some of the other medical "professionals" with whom I have been interacting recently. Kudos to P. A. Santiago !! I felt so relieved after my visit with her and realized that I had spent 50 minutes with her in her office. I was so appreciative of her spending so much time with me allowing me to voice my concerns and of her understanding and explaining everything to me to my satisfaction. Also thankful that P. A. Santiago provided me with the 2 referrals to specialists who can continue providing me with the patient care necessary at this time. In my endeavor to cope with my anxiety I forgot to take photos. Tsk Tsk

The radiology technicians in this location's Breast Health Center are the most caring people you'll…read moreever find. I volunteer there, so I see them doing their jobs with extreme care all the time. They strive for no discomfort, accomodate your concerns, physical needs or limitations, and give reassurance and helpful guidance. If your pictures come back with a concern, they truly FEEL your pain. I've seen them agonize over someone's report and they're internalized reactions surprised me. You are not a # or a statistic here. They treat and care for you as if you were a family member. They strive for perfection in their work; in the x-ray pictures, in providing painless testing, in giving understanding and strength to their patients. They will find a way to make this experience a pleasant experience for you; they take pride and care in all of their interactions with their patient-family.

I couldn't have asked for kinder or better people. I had to have a PET scan and a needle (scared…read moreOf both the scan and the needle). There was no reason to be...the needle didn't hurt and the scan was easier than I had imagined. Thank you to the staff, from the front desk to the needle and the scan. You were all so kind!

Went for an MRI & they did the wrong part of the body. Rescheduled & they sent me 50 minutes away &…read morewhen I arrived they said they couldn't do the mri at that location. Put off for 2 more weeks

Very clean professional very fast and thank you for your services. I hate to have these services…read moredone but I was very comfortable getting services done here

I've had a couple of MRIs due to a bad back and this place is far superior than the others. Maria…read morewas quick and efficient with paperwork, Dennis the Tech was great and the equipment was clean.

It's always a pleasant experience at Cay West, the facility on Del Prado across from Cape Coral…read moreHospital, not so much. The people at Cay West are always friendly and professional and don't seem overworked and aggravated. I was asked to step up to the desk within 10 minutes and another 5 minutes I was in the changing room prepping for my MRI, the ladies in the MRI area got right down to business, they made sure I was comfortable asked me a few routine questions and we got to work, total time less than an hour, perfect. Great Job Cay West !

Rad Reg updated their portal and somehow, I ended up w/ 2 accounts. I was unable to download…read moreimages and was told to call my ofc at Cay West to have someone "merge" the accounts. I sent over 1/2 dozen emails and help request w/ NO response. I tried calling as well and there is no "person" to speak to regarding my situation with their new menus. Its the WORSE customer support experience I have had in years!

Got my daughter in law and son these appointments as a gift for their first child and I have to say…read morethe entire staff was amazing, very welcoming and took great care of us all in accommodating our little family to also experience the 3D ultrasound . The most heartwarming experience. My son and his wife took home a stuffed animal with the baby's heartbeat which I thought was just precious. A very special moment for us all . I highly recommend them to anyone who is expecting a baby !

Christine is amazing! Had our 3D/4D/5D ultrasound and I was so impressed by the professionalism,…read morepersonalization of the ultrasound, and the perfect set up of the room. So happy to be able to share such a great experience with friends and family from out of town. If you are guessing if it's worth it; totally is! Make sure to drink plenty of water!