No one wants to be here but getting well requires it. Quality of care is excellent. The offices run…read morelike a well oiled machine. Everyone is helpful and the MyChart system allows you to converse with your care team and even designate a proxy to look after your care journey. Each year, U.S. News & World Report ranks the top hospitals in the nation. Northwestern Memorial Hospital is nationally ranked on the Honor Roll and is the only Illinois hospital to be ranked No. 1 for 14 straight years and also ranked in 11 clinical specialties.

Yelping my oncologist? You bet!! 5 stars!!…read more I was diagnosed a year ago with a rare and aggressive sarcoma that unfortunately doesn't have the best outcomes. When I got home from the hospital I immediately hired a Cancer Navigator out of UCLA to find out where to go for oncology care. She did some research and gave me 4 names of oncologists in the USA who specialize in this stupidly rare cancer. I was thrilled to see one doctor- Dr. Mark Agulnik- practices in Chicago!!! At Northwestern. Dr. Agulnik and Northwestern were, at the time, out-of-network for me, but I didn't care. The expertise is completely worth it, and fun news is they are now in-network with my insurance plan. So I'm set! On January 14th, I celebrated a year of being tumor-free, "no evidence of disease", and I am so grateful to Dr. Agulnik, PA Sue, Nurse Elka, Bianca at Registration, and the whole team up on the 21st floor in Heme/Oncology! Well done, everyone!! I am sooooooo lucky to live near Chicago and Northwestern Hospital. And I'm so lucky that Dr. Agulnik and his fantastic team are able to manage my case. I'm immensely grateful. This Yelp is 5 massive stars!!! Best Yelp ever!!

Dr. Bethke was the leader of a team of oncological specialists who took care of me after my cancer…read morediagnosis, and I feel my care was top notch from start to finish. From the start he was insistent that while the word "cancer" is alarming, it's an emotional emergency and not a medical one (at least at my stage), and that I had time to do genetic testing, get second opinions, research, etc. It allowed me to take a breath and approach my disease rationally and with acceptance. As mentioned before he is very chill; it shouldn't be taken as dispassionate. I feel he knows how to remain placid in the face of the storm of emotions swirling around this diagnosis. I ended up having a lumpectomy and the scars from it six months on are fading and the job he did was spectacular. If it weren't for the swelling/discoloration from the radiotherapy you'd never know I had a chunk of me removed. I've been seeing an oncological massage therapist who has seen a lot of work done and she has high praise for his scalpel skills. In any case, I wouldn't hesitate to recommend him or the staff at Lynn Sage Cancer Center who were all wonderful to deal with. I know another reviewer took umbrage with the presence of interns, but as a person who comes from a family full of doctors and nurses, I fully support the teaching nature of the facility and had no problem sharing my case/body with the next generation of practitioners who sat in on various parts of my treatment. It's one of the reasons why I go to Northwestern in the first place.

If you want to go to the best, go to Dr. Bethke. I'm a month out from surgery, and I cannot believe…read morehow well I've healed. It's helped me both psychologically and physically having such excellent care. He's an artist, and that's helped me heal, knowing every time I look in the mirror I'm not going to think "cancer." I don't even know how he was able to take tissue to rebuild my breast, some other surgeon and I would have been left with half a breast, but instead, it looks perfect. At first I was thinking of going to a female surgeon, but my plastic surgeon's office told me he was one of the best breast surgeon's in the country, and they were right. His nurse Ann is a rockstar too. I don't leave reviews usually, but I felt it was important to let women know they can have faith in Dr. Bethke, and will receive excellent care with him and his team. I'm blessed to have been treated with such skill and top level care.

I have had the best care in the world here at northwestern hospital since back in the day. This…read morehospital is keeping me cancer free because I am a high Risk cancer patient. Northwestern makes sure I have all my exams 1/2 year at the time. I have the best special her name is Soring Piateck she is so sweet very kind Best hospital

On October 6th, 2014 I walked into Northwest Oncology and met with Dr. Bruce Bank. He diagnosed…read morewith Stage 4 Breast Cancer that metastasized to the bone and stated that there is no known cure for bone cancer, but there is hope to slow it and when I asked him if I was going to die, he told me that he wasn't preparing me for a casket. In the days that followed i sat down with a friend of a friend who was battling Breast Cancer as well and asked her how do I pick a doctor, her response, "Find someone who is capable of making you believe you are capable of living because you will die with them." Ultimately I would meet with another oncologist at a top rated hospital to get the second opinion just to put my mind at ease and the treatment method came back as the same. I decided to stay with Northwest Oncology for treatment because my Oncologist and his staff made me believe that I was capable of living with cancer, which is ultimately what I am doing because there is no known cure. To my Oncologist, I'm not just a number, I am a person and I matter. Most people dread going to the oncologist, I love it because while these people see the worst of the worst, they smile at you, remember your name and they treat you like your human. When things don't feel right, they take me serious and their goal is to keep you living as long as possible. I can be honest with my Oncologist knowing that he won't make me feel like it's nothing. Everything I say is heard and it's amazing to know that no matter what happens, he's always got my back. This being said, a year ago I could barely walk and my family, friends, and employer were afraid of losing me. A year later, I'm walking normally, living in my dream home that I purchased a day before I hit 8 months of diagnosis and LIVING with cancer. Cancer tried to stop me, but thanks to Dr. Bruce Bank and his amazing team, we've found the solutions to the problems that have made living with cancer easier. Lastly, there is also this misconception about where you get treated and that some locations aren't as good as others. I'm here to put that to rest with Northwest Oncology. While it's Northwest Oncology, don't let the name fool you, the Oncologists communicate with multiple hospitals. For example: my Oncologist communicates with Oncologists from Loyola, to Northwestern, to UIC, etc. The Oncologists at Northwest Oncology are constantly looking for new treatments to help their patients. I've never seen a group of doctors so motivated to help their patients live than I have here. These Doctors are always going to conferences, learning about new drugs, speaking with companies that create the drugs needed for cancer patients. They are always keeping an eye out for studies that may better assist patients. So please remember that you can't judge a book simply by it's name because if you do, you may be missing the best part of what is in the pages.

The nurses and doctors are top tier. They listen to your concerns with understanding and work with…read moreyou on a care plan that everyone can be happy with instead of the I'm the professional with a degree and I know better than you attitude. The only reason I took a star off is the rooms. Unless you're having an extended stay in the hospital, the rooms are disappointing. Not only are they emergency room size, but you have to share a bathroom with the person on the other side. The only thing separating the person from just barging in unexpectedly is a lock on the door. Don't have someone staying overnight with you...they definitely won't fit in the room at all and that's VERY disappointing

The Type of Care that Northwestern Memorial provide is one of rare quality and of high quality. The…read moreType of Care that calls for merit because the Office Experience is just stellar. The Type of Care also to provide the most educational, entertaining, friendly and inviting experiences of uncompromising quality that empowers everyone to live a healthy and happy life. From emergency care to the care provide by the floor nurses to even the inside restaurants like Panera Bread that keeps the The Type of Care everyone deserves really alive! If this is what you are looking for, please make your way out here especially being centralized in Chicago and as a Level 1 Trauma Center, it is a hospital that cannot be dismissed.

We have had great care. They are very caring and compassionate. Everyone is seen in a timely…read moremanner. All of your questions are answered. I would highly recommend this group of doctors.

Today my yearly appt was as good as it gets. Bloodwork was fast, as usual, and I was called for my…read moreappt within 10 minutes. The lab had an extra vial of what I needed for my injection and everything I needed was taken care of in a very timely manner. Past appointments took several hours with lots of wait time. Whatever Alpha Med is doing to get things back on track and keep things moving worked today. Very pleased and told the doctor how pleased I was. He said they are working to improve wait times.

While the MDs & RNs here are all quite nice, I have a real problem with the fact that it's next to…read moreimpossible to reach someone here on the phone. You have to go thru a main number. The other day I called several times, listened thru the automated message & then each time sat on hold for quite some time before being disconnected! The following day I tried again at 4:30. And the message said they were not taking calls, that the "on call" team was covering. I thought this weird since their closing time is listed at 5:30, 7:30 & 9:30 pm- depending on the day. Finally, the next day I found a number for one of the nurses there & was able to leave a voicemail. I received a call back today. When I relayed the extreme difficulty I had trying to reschedule an appt to this support staff/scheduler I received a chuckle & was matter of factly told it was normal that no one answers the phones after 4:20 pm since that is when they stop taking calls & refer everything to the "on-call" team. This was news to us! Then why bother listing their "open" hours as being a full hour past that time, 2 hours past that time & 5 hours past that time-- depending on the day? So in summary, the telephone triage system is VERY inconvenient to navigate, and usually results in long wait times and disconnects/hang ups. And patients should know that they stop answering the phones for non-emergencies at 4:30- regardless of their posted hours.

I've been a patient here for a month and have been in a few times for ultrasound, PET, CT, and…read moreCT/tomo tests and then today to meet with the amazing Christina Lavin, genetic counselor. Every visit has been truly lovely. Each staff member welcomes each patient, introduces themselves, explains what will happen at each step in the process, and provides little things for comfort like a warm blanket while napping in preparation for a contrast CT. Always calm, smiling, comforting and attentive. All appointments have started exactly on time which helps relieve anxiety as there is no stressful waiting. The facility is spotless and so beautiful. It does not feel like a hospital at all. Nice cafeteria for a snack afterwards. Free parking, too. Shout out especially to Ms. Lavin for a really extraordinary and helpful educational session today. If you should have a need for a medical genetics consult I highly recommend Christina Lavin! And thank you to medical assistant Janice for the quick and painless blood draw today. The whole team here goes above and beyond for their patients. Thank you!!

Six month visit. Professional and helpful. Staff helped me with RX refills. Did not wait too long…read morein spite of a very busy office. Always upbeat.

It took several doctors before I was finally directed to Illinois Cancer Specialists. They quickly…read morediagnosed my condition as multiple myeloma. Before I started receiving treatments there, the pain in my back had almost disabled me. Spent 16 to 18 hours in bed daily and had lost a significant amount of weight. Now, 2 1/2 months later, my back is almost pain free. I no longer use a walker and feel as good as I have in 6 or 7 months. I have an appetite again and gained some weight back, too. Of course, I still have cancer and will go through a stem cell transplant in mid to late January, using my own cells. This cancer is not, as of now, curable, but it's one form of cancer for which the treatments are positive in extending one's life for quite a long time. In particular, I would like to compliment Dr. Hakimian, MD, Dr. Klein, MD, and Ms. Mary Pryka, nurse practitioner, all of whom have been instrumental in handling my case. I have asked many questions, have always felt that they have given me direct answers, and as much time as I have needed. I don't feel rushed and now have a good understanding of my cancer and the drugs, shots and infusion treatments I am getting. Do I have a long way to go? Yes, but I feel good about it. My anxiety level, which was stratospheric before I found them, is really just about normal again. (Yes, I mean that.) I have a plan now and a group of professionals that can get me to where I need to go. I feel pretty fortunate. Furthermore, and this was important to me. The ICS is in the northwest suburbs. Getting there doesn't take a lot of time for us. That's good because I'm there weekly for now and will be going there 2-3 times a week during recovery. In an emergency, I don't have a long way to drive. Plus, parking has been a luxury. There's always a place. Perhaps some of you can't understand why I would put this on my list of important items. I get that, but given the reputation of the place and the health care providers, the location was something that I valued. Last, the front desk receptionists are pleasant and responsive. And, the nurses who provide weekly treatments could not be more caring about my condition, always asking how I am. I believe them to be sincere about it as well. For information, I have no relatives at ICS and did not know anyone there before I started. The references for me were from doctors who I had seen and from others who had received or are still receiving cancer treatments there. They are pleased with the results.

Extremely disappointed with Dr. Roth and the practice as a whole. I am like another reviewer in…read morethat I am super loyal to my doctors - heck, I still travel back to my hometown for my ENT. At the same though, I ask that my doctor be at least willing to discuss problems/concerns with me. Dr. Roth was not that doctor and she constantly rushed me through questions. I have a father who is an Ob-Gyn so I hardly have questions for my real doctor (since I run them by Dad first) but when it comes to fertility issues - please don't shush my very important concerns, especially if I don't ask stupid questions. She told me to wait a year and then come back to her. That is not an acceptable way to treat your patients who are over 30 and not looking to spin their wheels. Especially when it has been made very clear that I have infertility hurdles to get over. I am fortunate in that i have a sounding board in my father but others do not. I could go on but I'll stop since it only makes me more upset. I have also seen another doctor in the practice and he was even worse than Dr. Roth. I found a new doctor (Dr. Javier Fajardo) who will gladly help me with my medical issues and who has time for me.

I agree that the administrative and sometimes nursing staff at Dr. Roth's office are mediocre, at…read morebest, but I choose to review Dr. Roth independently of the support staff. Dr. Roth is an incredible OB/GYN. She has a wonderful bedside manner and is always willing to answer any questions. Most importantly, if you're seeking a doctor to deliver your baby, you couldn't find anyone better than Dr. Roth. After waking her at 4am, Dr. Roth saw me through 20 hours of labor, which included three hours of pushing. She was a great motivator and did not automatically opt for a c-section, My baby was delivered naturally and 100% healthy and I give Dr. Roth much of the credit for that.

I have been going to Beth at Dr. Cooks for years. She is unbelievable - she is an artist at what…read moreshe does. I have been astounded at what she does with botox, once making my neck look so much better. The first time I had fillers, she took time to explain the procedure on how and why she does everything. She explains the cost of everything with absolutely no pressure to buy. I feel extremely confident in her care - she is always making sure I am comfortable and in no pain. The first time I had the fillers friends thought I had had a facelift. She is amazing!!

A friend of mine recommended Dr Cook, even though I wasn't in the market for surgery. At his office…read more I found Joy Edmonds who recommended a Morpheous treatment on my 73 year old face. As a sailor and former smoker, I looked more like 90! Joy explained the procedures and I especially liked no "down time" . With a low tolerance for pain,Joy assuaged my fears ; her demeanor and reassurance allowed me to trust her. The results are truly amazing. She is an amazing person vibrant, patient and caring. If you're looking for a facial or something more Joy is the person to see.