The problem with this practice is that, instead of making more time for patients to have a dialogue…read morewith the doctors, they mostly discourage dialogue. This allows them to see many more patients. However, the so-called "soft skills" (eye contact, making time for communication, bedside manner) are part of the healing process.

Since the last review was 2015, I thought I'd relate my recent experience: I injured my hand in a…read morefall and was referred to VOI. I don't think I could have asked for a better experience. Doctor Taylor was engaged, explained the injury and what I needed to do to regain mobility in my hand. The nursing staff was very supportive & I felt like I was in good hands. On follow-up I met with Jonathan & he was also superb. Asked questions, and made a number of suggestions that I think will be very useful. Jonathan thought to ask about other potential injuries from the fall to look out for - I'd banged my knee pretty hard, but it had been kinda neglected. Good experience all around (except for the accident part).

He is an amazing and dedicated Orthopedic Joint Replacement Surgeon…read more.. His bedside manner is wonderful and his knowledge is amazing!

I broke my hip about a year ago. Because there was no way to externally access the damage, I was…read moresent to Dr. McPhereson. I receive wonderful care. Dr. McPhereson allayed my concerns and had excellent follow up. I was more than happy about the care I received.

They were all very nice. When it comes to fixing ur teeth 6 months down the road. While everyone…read morewas walking around. Doing nothing!!

My husband and I have been going to Rural Health for over 10 years. We have both been very happy…read morewith the staff and the doctors. When our primary doc retired it was hard but we connected with Dr. Willis after she decided to stay. We also are happy with the specialist connected to the clinic. Most if them come to Ridgecrest. We are never rushed and can talk about our issues in details to ease our minds. Thank you Rural Health Clinic!!!

ABSOLUTELY TERRIBLE, WORSE DOCTOR EVER for my wife. Wanda Wilburn Is TO OLD for her CAREER, Was…read moretold NO to a ultrasound just cause she "didn't feel she had to or wanted to" no matter the circumstances. If you want a pregnancy to be clairvoyant to you and have a idea of what's going on, DONT GO TO THIS MEDIEVAL AHH SHI STUCK IN THE 80s.

Inconsiderate Staff and Provider…read more Do NOT use Wanda Wilbur for your OB care. I drove long distance to see her and was quickly disappointed. The first time I saw her to confirm my pregnancy. My second appointment was three days later for PAP smear, she didn't remember much about me. But that was not the worse part. My appointment was 11:30, they called the day before to move it up to 10:30. I got there 10:20. I wait, and wait and wait. At 11:15, I came to the front desk to confirm my appointment time that it was supposed to be 10:30. They gave me a blank stare and say "yes 10:30". They didn't bother to apologize for calling me in early and made me wait. I didn't get call in until 11:45, 1 hr and 25 minutes of waiting. Once I saw her, like I said, Dr Wilbur didn't remember much about me and what we did on the first meeting. I did remind her that I need the supply to do the FNA testing. After she did the PaP, she just said "I'll leave you to dress" and left. After I dress I waited for another 25 minutes thinking she'll come back to give me the test supply but she didn't. SHE FORGOT ME. I finally went to the front to ask the staff to find out she was done seeing me. She didn't tell me she was done, she didn't tell me what's the next step, she didn't give me the DNA test supply, she just left me. She finally came back to apologize and told me she ordered lab for me and that I should make an appointment with her in a month. If I hadn't go look for her I won't have know any of these info. Not only that she sent me to this lab place that cost my insurance a lot of money, $500 for 5 minutes lab drawn. And they place they sent the DNA test charge my insurance $6,000. My insurance refused to pay for the DNA so they bill me $750. I used to have Kaiser and all the labs were free. Now I have to pay a lot because their clinic doesn't have lab service and they sent you to very expensive place to get the lab done This place is just trying to make money from you but provides very poor service. I went and look for different OB even if it is far from me.

Dr Frey is excellent. I recently had a endoscopy and…read more He was very knowledgeable and Easy to talk to.

Horrible!!! First of all I have to drive 2 hours just to come here - I get to my appointment and…read morethey tell me that the doctor is not even in today. No one called me to tell me this which they could have done this morning before I made the long drive. They were open 2 hours before my appointment even was scheduled for. She leaves to go check on something and comes back saying they tried to call me on 6/8 which was over 2 weeks ago and that my number did not accept calls. I call BS I have voicemail on my phone and I have no record in my phone log of them calling me on that date. Not to mention they could have tried more than once between then and now and did not. Horrible customer service. I've worked in the CS field for over 2 years and this is completely unacceptable. Will not be coming back here again.