The problem with this practice is that, instead of making more time for patients to have a dialogue…read morewith the doctors, they mostly discourage dialogue. This allows them to see many more patients. However, the so-called "soft skills" (eye contact, making time for communication, bedside manner) are part of the healing process.

Since the last review was 2015, I thought I'd relate my recent experience: I injured my hand in a…read morefall and was referred to VOI. I don't think I could have asked for a better experience. Doctor Taylor was engaged, explained the injury and what I needed to do to regain mobility in my hand. The nursing staff was very supportive & I felt like I was in good hands. On follow-up I met with Jonathan & he was also superb. Asked questions, and made a number of suggestions that I think will be very useful. Jonathan thought to ask about other potential injuries from the fall to look out for - I'd banged my knee pretty hard, but it had been kinda neglected. Good experience all around (except for the accident part).

He is an amazing and dedicated Orthopedic Joint Replacement Surgeon…read more.. His bedside manner is wonderful and his knowledge is amazing!

I am getting care for a chronic infection, Dr Mcpherson has been treating me for almost five years…read more If it wasn't for him preserving my joint and keeping the infection at Bay, I would have had to have undergone very invasive surgery and possible amputation. He has explained everything in my care extensively and in details. I feel like I'm one of the fortunate ones to be under his care. His is very supportive and kind.

They were all very nice. When it comes to fixing ur teeth 6 months down the road. While everyone…read morewas walking around. Doing nothing!!

My husband and I have been going to Rural Health for over 10 years. We have both been very happy…read morewith the staff and the doctors. When our primary doc retired it was hard but we connected with Dr. Willis after she decided to stay. We also are happy with the specialist connected to the clinic. Most if them come to Ridgecrest. We are never rushed and can talk about our issues in details to ease our minds. Thank you Rural Health Clinic!!!

The Dr's are fine. Dr papoian saved my husband's life and was very kind to us. However, the front…read moredesk staff? No. I've never encountered such rudeness in my life. I don't know how the woman at the front desk keeps her job.

If I could give zero stars, I would…read more This has been one of the most unprofessional experiences I have ever had with a doctor. I am currently 36 weeks pregnant, and because of complications and concerns during my previous pregnancies, I expected a higher level of care, communication, and urgency this far along. There were concerns before my last appointment that resulted in me being sent to the hospital. I was told that she would meet me there because she wanted to see me "more in a hospital setting," but she never came. Instead, communication was handled through phone calls. At my most recent appointment, I explained that I had been experiencing contractions and asked her to examine me because I am already 36 weeks pregnant. She refused. The situation then escalated to the point where she raised her voice at me, told me to get out of her office, and refused to continue providing me care. No pregnant patient, especially someone this far along who is expressing concerns about contractions, should be spoken to or treated that way. What makes the situation even more frustrating is that Barstow has very limited options for OB care. Patients should not feel like they have to tolerate disrespectful treatment simply because there are only a couple of local providers available. Her staff has always been sweet and respectful, and my complaint is not with them. My experience with the doctor herself, however, has been completely different. I would not recommend her. If you have the ability to receive your prenatal care in Apple Valley or another surrounding area, I would seriously consider doing so.

Horrible!!! First of all I have to drive 2 hours just to come here - I get to my appointment and…read morethey tell me that the doctor is not even in today. No one called me to tell me this which they could have done this morning before I made the long drive. They were open 2 hours before my appointment even was scheduled for. She leaves to go check on something and comes back saying they tried to call me on 6/8 which was over 2 weeks ago and that my number did not accept calls. I call BS I have voicemail on my phone and I have no record in my phone log of them calling me on that date. Not to mention they could have tried more than once between then and now and did not. Horrible customer service. I've worked in the CS field for over 2 years and this is completely unacceptable. Will not be coming back here again.

Had an appointment at 1:30 and three hours later I was seen, this place is the worst place in town…read moreI just don't understand why you make an appointment and have to wait so long not counting they never answer their phones or call you back fuck this place