Horrible!!! First of all I have to drive 2 hours just to come here - I get to my appointment and…read morethey tell me that the doctor is not even in today. No one called me to tell me this which they could have done this morning before I made the long drive. They were open 2 hours before my appointment even was scheduled for. She leaves to go check on something and comes back saying they tried to call me on 6/8 which was over 2 weeks ago and that my number did not accept calls. I call BS I have voicemail on my phone and I have no record in my phone log of them calling me on that date. Not to mention they could have tried more than once between then and now and did not. Horrible customer service. I've worked in the CS field for over 2 years and this is completely unacceptable. Will not be coming back here again.

Had an appointment at 1:30 and three hours later I was seen, this place is the worst place in town…read moreI just don't understand why you make an appointment and have to wait so long not counting they never answer their phones or call you back fuck this place

They were all very nice. When it comes to fixing ur teeth 6 months down the road. While everyone…read morewas walking around. Doing nothing!!

My husband and I have been going to Rural Health for over 10 years. We have both been very happy…read morewith the staff and the doctors. When our primary doc retired it was hard but we connected with Dr. Willis after she decided to stay. We also are happy with the specialist connected to the clinic. Most if them come to Ridgecrest. We are never rushed and can talk about our issues in details to ease our minds. Thank you Rural Health Clinic!!!

Ridgecrest's long time premier Surgeon. Saved my life,…read moretwice. Always remembers you and greets you in passing. I do not know anyone who has a bad word to say about him, but must be few out there. .

Great! Dr Staff amaizing, from front desk to nurse, very…read moredown to earth made me feel so special, thank u so much! We need more ppl like u.

Excellent counselor, office feels like home, never feel rushed. Does an excellent job establishing…read morea coherent baseline as to why you're there. And best of all, he doesn't use the cliche "how do you feel". Kevin's 30 plus years of experience comes through with a pleasant blend of college professor meets country doctor observations as he guides you to a better understanding of why you're there. Two Thumbs up if you are old enough to remember those guys.

If you're comfortable searching on the internet prior to your appointment then this is the doctor…read morefor you. Why? Because that is exactly what you'll have to do, diagnose yourself first. It's not uncommon for him to ask YOU the patient what tests you want run. He not only did this with me, but my husband. Maybe that's his way of making the patient feel part of the process, however I need a doctor that is more confident in what they are doing. As well to ignore advice/opinions from peers. Honestly would not recommend him to anyone.

Careless, lazy, doesn't refer elderly patients to a specialist. When concerns are expressed, he…read moresays, "Well, he/she is old," without doing further tests or referring out. Laughed when he was told the medication he gave almost killed a husband because of the other meds Farinha had him on and said, "Well, it all worked out all right." Use Farinha at your own risk.

I had one of the best experiences. His staff and people were…read moreNice and courteous. I recommended my mom and she now goes to him. I would recommend him to everyone.

If you don't mind a long wait and not refilling your prescriptions…read moreMy husband calls them repeatedly for type 2 medicine and hes two days from running out.I don't think they care.

Speaking primarily of Mr. Anderson at this facility, I felt it necessary to put down this review…read moregiven his actions and genuine care for my situation. In March, I went to the urgent care clinic after experiencing some intolerable pain in my left arm and neck. Through his thorough actions and genuinely listening to my situation and pains, it was deduced that I would need to consult with a neuro specialist within a short amount of time. Talking with that same nuerosurgeon - he was even impressed with Mr. Anderson's actions and recommendations, telling me they did a great job managing my case. If you are considered with someone treating you seriously, and with dignity and concern, I couldn't recommend anyone better. Thanks Mr. Anderson.

I came in by ambulance and they took immediate care of me. Checked on me throughout the time I was…read morethere and did all the appropriate tests to make me feel they were researching how to care for me. Everyone was so gracious and kind. Thank you to all the members of Staff in the ER. I appreciated you this morning.

I had an appointment with a visiting nephrologist with which was changed from the original…read moreappointment. The problem is the receptionist didn't leave a message. I don't live in Ridgecrest so I called the number in spite of the fact it didn't mention it was a hospital number. I was told the Clinic was across the street from the hospital. I arrived on time to the Medical Office but all the doors were locked. There was a frail elderly man trying to gain access also. I called the number and told the receptionist I couldn't gain access to the building. She sarcastically said we have been seeing patients all day. I clarified the building was across the street from the Hospital and in front of the Marriott. I finally gave up and hung up on her. Someone else called back and gave an address of a street name I couldn't pronounce and certainly couldn't couldn't spell. She told me to put the address in my smart phone. I am a senior citizen and I can't see the screen of my phone in the sun. After driving over 2 hours to get to the appointment I just had to leave. This whole epic could have been avoided if they would have texted me an address and an appointment verification. The elderly man that was there also just left. Unbelievably poor patient service. I hope the Dr is aware the poor quality of the staff is preventing him from seeing patients