If you need an X-ray or any radiological appoint, Do Not go to Raleigh Radiolog. There is a reason…read morethat their reviews are so bad. If there were a rating of 0, that's what I would give them. Twice one of the doctors at RR recommended a follow up mammogram for me, but RR WILL NOT SCHEDULE one.

Very busy office. 2nd time here for X-rays. This office…read morepreviously got me in and out quickly (around 30 minutes total) so it's convenient enough to schedule appointments during the middle of my workday. Today the turnaround time was different. Very slow process. People who came after me were called ahead of me. (perhaps a different type of X-ray?) The total wait time of around 27 minutes to get called back. The time it took to change and complete the X-rays was less than 13 minutes, so it was very quick once in the back. Wait time on this visit was not the best. I would like this office to normalize e-forms instead of paper and pens. I would also like to see the same tech without having to ask. Besides that, the technicians are always nice and accommodating. My technician Laura did a great job making sure I was comfortable during my X-rays. I appreciated this!

I've been going to Raleigh Radiology for mammograms for awhile now, but had my first appointment at…read morethis location in October. Let's face it, no woman wants to get her boobs squished, but it's necessary and we all have to go through it, so might as well go where they couldn't be nicer, helpful and professional. Receptionist was flat-out fabulous. Warm, friendly, made me feel personally welcome. Identified herself, and guided me through the necessary paperwork quickly and efficiently. Honestly I don't believe I've ever had such a warm receptionist at a medical office! Wait time to go on to the next step was mere minutes. Was shown to a dressing cubicle and given easy-to-follow instructions. Wait time for the actual mammogram was again very short. The procedure itself was the usual, turn this way, lift your arm this way, squish squish, hold your breath and repeat with a different angle. My Professional Gal was just that, guiding me through it as quickly and painlessly as possible. Within a week I had my results. Could not have had a better experience.

Front desk attentiveness and timeliness to individual needs…read more Orders faxed and confirmed received within less than 5 minutes. 30 min later told that they still didn't have them only after I asked again. Emailed order then another 10 min to print it out and they were not busy at the desk.

It took me 3 weeks to get the appointment for an MR1 with Raleigh Radiology. My appointment was at…read morethe Holly Springs location. After arriving I waited 30 minutes after my appointment time to be taken back. I was brought to a mobile unit outside of the building. The MRI that I was getting required contrast. I had an uneasy feeling from the start with the tech, Scott. He blew my vein in my left arm. He said I had a weak vein. I have never been told I had weak veins and have had blood drawn and donated blood many times. He then proceeded to put the IV in the right arm. He could not fit between the table and cabinet, so he was doing it from behind me. I start to feel intense pain and ask what he was doing, and he told me he blew the vein in the right arm as well. The lady who brought me back came into the room when she heard me. Scott had a look of "I really messed up" on his face. He didn't even tell me what was happening next. She took over and said I would have to get rescheduled and took me back into the building to change. I said how could he have blown veins in both arms, I just didn't get it. She said they have had this happen with him before. I asked why Scott gets to keep his job. She said they have asked themselves that same question. I could tell that came out before she could stop it. I was very frustrated and now in pain in my right arm, mainly. I have to wait at least another 3 weeks to get an appointment with them. I left and called my doctor to get scheduled with Wake Radiology instead.

I've been to this office a couple of times over the past few weeks. I usually go to a different…read moreoffice. The staff here were very friendly, especially Emma (she did my mammogram). She explained everything to me ahead of time & was very gentle and genuinely caring. I could have easily stressed myself out over the situation, but she was there to guide and calm me along the way. I would recommend this office just from the experience I had with her & the CT scan lady (I forgot her name). When you're going through the most stressful things in life, you need people like them to calm you & make that situation seem like it's super small. There is plenty of parking & I was in and out in no time.

Stacy the technician was sweet as sugar to my husband. The…read morelow rating is due to the nearly discernible handicap access - two spaces (marked on pavement but no visible signs), and one ramp. I had to drive into both parking lots looking for each. Not handicap friendly at all.

The staff at Wake Radiology Health Park Drive has an attitude like they're doing you a favor by…read moreproviding service. I've walked in on more than one occasion without being acknowledged - they have never given me direct eye contact - or even a hint of a smile. They don't appreciate my business. Next year I plan to go to another radiology business - even if I have to drive further! I can say that they are consistent. I've gone to this same place for several years and they are always the same.

Professional staff with excellent service and results. Friendly and efficient. Explained everything…read morefully and made it understandable. A great service for those who are active participants in their health and well-being.

My organization, that I and my wife belong to, heard one of our members speak to the group about…read morehis experience, finding out about his circumstances, and a few of us have taken the opportunity to take advantage of learning our cardiovascular health. I recommend making an appointment. Your condition may not show its head. We all need early detection. You will be well received at Craft with your office experience.

I liked the providers at the practice, but moved and established care elsewhere…read more From an admin standpoint, it seems they are going out of their way to make the patient experience difficult. The patient portal was changed a few years ago to something much less usable than the prior portal and now, medical records must be requested from an outside company that takes at least a week to provide records (if they are even provided then, friends have had difficulty with the company insisting records were sent when they were not, and the company has abysmal reviews online) that has no ability to track status of a request, and that doesn't have a phone number on its website (wake told me their was a number there, they couldn't find it either, then gave directions to go through a series of clicks on their own website to get the number, and then finally gave me the number). Had the portal not changed, I would have been able to easily download what I needed. Instead Wake made the decision to go to this new system and I cannot even walk into the office and get records - if I walk in and make a request, I'll have to fill out a form that goes to a third party company to get the records. I was looking at establishing care in Raleigh again but I won't be returning. The providers were good but apparently admin does not care how difficult they make the process of managing the non clinical side of being a patient.

Wake Internal Medicine Consultants does not accept Medicare assignment, so the make you pay at the…read moretime of service, file the claim, and (theoretically) Medicare reimburses you with a check later. I saw my Dr. on April 21 for a mid-year exam, and they made me pay $129.12 at that appointment. But when they filed the insurance claim, they told Medicare and my Blue Cross supplementary insurer to reimburse them. So they collected twice! By July 17, my Medicare and Blue Cross statements showed the disbursement to Wake Internal Medicine Consultants, so I call Medicare and Blue Cross...both of them said the submitted claim indicated that Wake Internal Medicine should receive payment. I then contacted Wake Internal Medicine Consultants and spoke to Emily, who claimed that she looked at the claim and it did not indicate that payment should go to Wake Internal Medicine Consultants. But she agreed to refund what I'd paid at the time of the visit, and said it would be done ASAP. It's now August 1. I've heard nothing, haven't received the check...looks like I'm going to have to take legal measures to set this right. Sad, but after this I'm finding a different primary care practice.

The owner is a great guy and has had our car in and out as quick as anyone would like. Thank you…read morefor good service. Once I get a tesla I will never see you again lol

Everything about this business is real. The people, the responses. I appreciate that they are good…read moreat what they do.