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    Downtown Car Care

    4.2 (13 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Downtown Car Care

    Auto brake repair

    Auto engine repair

    Downtown Car Care Photos

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

    Always take my car here when there is any mechanical issue or maintenance. Fast, friendly, reliable and reasonably priced.

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    5 years ago

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    5 years ago

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    8 years ago

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    6 years ago

    Treated my dad like crap and overcharged him on a fix they couldn't even deliver on time. Go anywhere else.

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    8 years ago

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    8 years ago

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    Review Highlights - Downtown Car Care

    Having trouble with your car stop by and let Harold fix it.

    Mentioned in 3 reviews

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    R & R Automotive

    R & R Automotive

    4.8
    (8 reviews)

    R and R Automotive saved My daughter.. she earlier stopped in Express Oil Change and Tire Defuniak…read moreSprings that suppose to have an Certifed Mechanic for an issue with her car and they sold her a battery and did a BS diagnostic test that said Misfire 3. Then tryed selling her an engine.. She left there with the same problem.. Defuniak Springs should be ashamed of that place.. In Mobile AL she had to stop again.. R and R Automotive on Moffat Rd B and one of the kindest and most honest person I've talk to in awhile "Red" he knew what was wrong with it immediately, seems it was a coil because 1 plug was bad. Car is running great.. Red and his Customer service host. Im sorry i didn't get her name. Treated my daughter like family, not only fixed her car for a great price, but she personally drove my daughter to a hotel and picked her up when they were done. We need more kind people in this world like Red and the cashier host.. Can we get a heck yes for Red and R and R Automotive.. #1 Automotive shop and Mechanic of the Year.. Thank you Again Terry Hobbs Bartow Florida

    I've been meaning to write this positive review for R & R since mid July 2023. We were pulling our…read morecamper down to Mobile for a week and the AC compressor in my wife's BLACK Nissan Armada died. It was 100° outside and inside. R & R was able to diagnose, order parts, and install everything to get our AC working again and for a very fair price. If I'm in the Mobile area and have a vehicle issue R & R will be my first call.

    Springhill Toyota

    Springhill Toyota

    2.7
    (34 reviews)

    Final (hopefully) edit (3). Spoke with Mike, & he said I was clearly the sort of person who…read moredeliberately gives 1-star reviews. He obviously looked into my profile, but didn't look at all the reviews I have given. He told me I should consider giving better reviews for businesses I have interacted with. Well, Mike, I looked at the low reviews you have received, and there is clearly a trend in "had an appointment, was still there for X hours with no communication". After each one, the service manager or Mike responded with "thanks for the feedback, we'll make sure to do better in the future." Clearly, you haven't learned. And to switch the incident around to "Ian leaves bad reviews" is so passive-aggressive I'm not surprised that your employees have no notion of customer satisfaction. He said they had been having technical issues with the video of the inspection, and he didn't know why I wasn't given the evidence of the findings. Maybe it was because they were going to charge me $28 for a cabin filter replacement, even though it had clearly not been inspected - the contents of my glove box were exactly as I left them, and the catch to open the filter compartment is impossible to open. Note that at no point did I ask for a refund - I had written off the ~$150 as a "lesson learned" never to do business with this dealership again. Further Edit (2). Mike's response below claimed he was on the call. He did not announce himself. When the service manager called me, he said he was just returning my missed call/voice mail and was not aware of the reason for my call. Why would a senior manager be (stealthily) on a call if they didn't know I was calling with a complaint? Edit 1. The Service Manager called me and, after discussing the case, said that if I came back in, they would do a more thorough inspection as long as I deleted this review. When I asked if I had heard him correctly, he denied saying it and said he would send me a refund for the inspection. Original review: I had an appointment time at 11am. When I made the call I specifically asked for a detailed inspection of the used Camry I had recently bought. I was told they did a 160 point inspection for $180. I was asked if it was OK that the report was emailed to me rather than hard copy. The person making my booking said that at the mileage I had (125k), they would need to check spark plugs and other 100-125k maintenance items because they couldn't see a maintenance record (previous owner was a mechanic and did his own servicing). I arrived at 10:50 and was told it would take 90 minutes. After almost 3 hours of waiting, I texted the associate, and he came to tell me that he had waited on a senior tech and that he had only just started the inspection. When I mentioned the 11 am appointment time, he said that was just for check-in, not the inspection. If I had been told this at the time, I could have made alternate arrangements. When I finally got the hard copy report (he said he couldn't email it to me) it was only 30 items ($150), not 160, and basic things like the battery test results and the details of axle boot repair were missing. I asked if there were pictures to support the findings and he said no. While I was checking in he took a call from another customer and I clearly heard him say that he had reviewed the video of the service and was able to confirm the findings. This appears to be standard operating procedure, but I was not allowed to see it. As part of my process I uploaded the report to Chat GPT which highlighted the missing items on the report, including the lack of inspection of the spark plugs which I had been promised on the initial call. When I told Daniel I had run it through AI and had some concerns, he walked away and muttered "we don't use AI here". Maybe you should start and achieve better quality inspection results and give your people some customer service training. Needless to say I will not be returning and will let everyone know what a horrible experience I had. Over 4 hours with zero communication, no apology, and snide remarks.

    Wait time for service is 3 to 4 hours. Nobody lets you know the status or time your car will be…read morefinished, you must find somebody to even ask a question. CRAZY

    Downtown Car Care - autorepair - Updated July 2026

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