Outstanding service once again--from the manager down to the cleaning crew…read more Enterprise called two days in advance of my reservation to confirm the vehicle I had reserved would be available. Upon arrival, the minivan was spotless, and the service was warm and welcoming. When I returned the rental, I was immediately offered a return ride home. Looking forward to renting from this location again soon.

Made a reservation for a small cargo van online. Went to pick it up at Summerlin Enterprise…read more Female clerk: oh, we don't have any vans. Me: I have a reservation for one, to be picked up here, from an hour ago Clerk: we never have vans or trucks. You could try calling our other locations. Me: so my reservation means nothing? Clerk: I dunno. You could call other locations. Me: any chance that YOU could call other locations, since Enterprise obviously screwed up? Clerk: I was right in the middle of something [at that moment, 1 other customer in room, and 2 other Enterprise staff members sitting at desks] Etc --- Long story short: if you don't want your car rental experience to sound like the dialog above, avoid this place We wound up renting a van from a nearby U-Haul for 75% of the price. And with great and friendly service.

Just like Seinfeld...that take the reservations but don't hold it. Zero cars. Presidents circle…read more20 people deep hoping some car returns. Thank you Alamo "we don't run out of cars" for saving the day.

Worst customer service on the planet. Can't believe this location is still open. Rude and…read moredisrespectful. I reserved a car, non electric, and they switched it. I said I didn't reserve that and he said he didn't care and started helping someone else. Don't waste your time or money here. Dude needs a get a new job somewhere else. Clearly he doesn't like this one or he would have provided better answers or gone out of his way to accommodate my needs and my reservation.

They called me to inform me that they had rented out the car I had reserved while I was already on…read moremy way to pick it up. I was then told that the Rainbow location refused to send them any additional vehicles. The representative, Ella (I believe that was her name), instructed me to go to the airport location, stating that all of my reservation notes would be there and that I would be able to rent a car at that location. I drove 20 miles to the airport, only to be told by the airport staff that they had no record of my reservation or any notes associated with it. I asked if I could rent a vehicle at the airport, and was told yes--but at a cost of $230, plus an additional $25 fee if I returned it to the Rainbow location. This was despite the fact that my original reservation was confirmed at $100. The airport location attempted to contact the Rainbow location multiple times but received no response. As a result of the misinformation and lack of coordination from the Rainbow location, I was left without a vehicle. Due to the clear incompetence and mishandling of my reservation, I have filed a formal complaint with Avis.

I reserved a rental car for my 2 weeks in Vegas. This location had one of the best deals in the…read morearea. I arrived about 30 mins early and was able to get my rental. The customer service agent that helped me was awesome he even upgraded my rental for no additional fee. I am quite happy with the service and the vehicle during my stay in Vegas. This will be my go to location.

Quick assistance. Made reservations online same day and went to pick up... nothing really to…read morecomplain about. Quick drop off too

I could understand inaccurate estimated wait times when busy. Being that there is a washing…read moremachine/cleaning facility onsite for the vehicles I was caught off guard by the condition of the inside of the vehicle I picked up. It was a bit dirty on the inside, almost looked as if I picked someone's personal car. Called corporate office and they stated they would escalate this to a regional manager...still have not heard anything back. I will say, I have used enterprises a handful of times since I've been in the valley and the vehicles have always been spotless on the inside.

I've always had a great experience with Budget Car Rental. The customer service is consistently…read moreexcellent, and the entire team goes above and beyond to make the rental process easy and stress-free. A special thank you to Jonel and Colten for always being friendly, professional, and helpful. They truly care about their customers, and it shows. I highly recommend this location to anyone looking for outstanding service!

We thought to give them another chance, but for the second time in a row, this location did not…read morehave a car for us, even though we had a reservation. I gave it one more star for their genuine employees. At least they called 30 mins prior to my reservation time. The employees are genuinely nice, but its just bad business how they do not communicate with the Harry Reid Airport to see how many cars are actually available. I do not recommend.

After returning our rental on Sunday, I realized I had accidentally dropped my hotel key card and…read moreID somewhere inside the vehicle and didn't notice until after I had already turned in the keys. The Craig Road location, where we originally booked, helped track down that the car had been sent to the Skypoint location for cleaning. When I called and spoke with Edward at this location, he was incredibly helpful and took the time to personally check the vehicle for my belongings. Thankfully, he was able to find my ID and help coordinate everything for pickup! What could have been a really stressful end to the trip ended up being much smoother thanks to his help, and I was able to fly home without any issues. Really appreciated the kindness and effort from the team here.

Jabari was amazing. He took care of us & made the whole experience easy, quick & great! So grateful…read morefor all of his help

Honestly, I'm not a fan of reviewing without experiencing the company. But this will be a special…read morecase, I've known the owner for awhile now and this was just an idea a few years back. The random conversations of renting out exotic cars was crazy but I knew the owner will push through. And now here it is Vantage Premier Rental Collection named after his favorite AM model. Rent with confidence because each car is well taken care off and that the owner will do his best to correct any mistakes if anything rises. Keep on checking whats new because I'm sure they'll add more options as months go by. Read their testimonials to see what their renters have experienced!!!! Remember when you visit Vegas check this company out for any cool cars and RENT IT! Your significant other, baby mama/daddy, side piece and grandma will love this rental that at the end of your vacation you might just end up getting one!

Rented a car at Vantage Premier Rental during my vacation in Las Vegas. They made the booking…read moreprocess hassle-free and dropped the car on time at my hotel car park and all I had to do was park it back there. The person who dropped the car was very friendly and helpful. Even gave me some good recommendations. Glad to have found the company and would definitely recommend them to anyone including myself for my future trips.

If I could leave a 0 star, I would. I rented the car at the mirage hotel and drove it across the…read morestreet to the palazzo in the early mornings....didn't even use the car for the rest of the day. Not even a day later, came back to car and the battery was completely dead. They were going to charge me $130 to jump start it for there faulty vehicle. The residents of Vegas related that the batteries die quickly due to the extreme heat and I done see how that is my problem. I ended up wasting a day to find someone to help jump the vehicle. I returned the car the next day and come to find out that they only open for 5 hours a day and was closed when I arrived at 3pm. Once again, the car was dead, so I ended up turning it in. Called customer service and they stated they weren't going to charge me....come to find out, they charge me for 3 days for having the vehicle. Had to call back multiple times and had to explain myself 3 times per a call due to poor communication on there side. They also hung up on me twice and that was the last straw for me. I finally got through a person and they was going to forward my request to collections because they had already charge and closed my reservation. Now I have to wait 5 days to see if they even did there job properly. They even have the nerve to charge me 3 days for there crap car and was only going to refund me for 2 day with the car only been driven less than a mile. Never renting from them again. Checked back after 8 days and they still didn't refund me as they stated. Called customer service for the 9th time and they flat out didn't want to refund me and only offer a 50% credit...I would never rent from them ever and going to dispute this with my credit card company...so beware

They DONT clean there cars like they are supposed to. I found finger prints on the a/c and radio. A…read moreFOOT PRINT on the windshield. The back seat didn't even look cleaned looked like someone had boxes in the back and left pieces of it scattered. This location is shady but it's the closest to me. And I desperately needed a rental. If you come here come later the manager will be there. If you come during the day it's a shady guy who's doesn't do walk a through and I had to ask for another car because the first car was scratched up some were marked and some weren't. But the day guy will make Avis charge you from damages even if you tell them. He will delete notes on your file. All the cars have some type of damage to them they don't clean them and I took a video of the first car he tried to give me. I had to take a second one too and I made sure the date was on them so he can't try and be shady again. HIPPA needs to pay this location a visit. They wouldn't pass! Oh and they give out cars with out gas and expect You to still return it full. Protect yourself if your forced to use them!!!